58 Reviews of Randy Oliver
August 29, 2018
Good service It was over all good service my only problem was that I did not receive my free car wash at the end, even though I had asked for it. It was over all good service my only problem was that I did not receive my free car wash at the end, even though I had asked for it. More
August 03, 2018
Great service!! Ryan is one of the best!! Love bringing my car to machens. They don’t mind my bringing my dog. I like that they provide drinks and the service is top Ryan is one of the best!! Love bringing my car to machens. They don’t mind my bringing my dog. I like that they provide drinks and the service is top notch!! More
July 31, 2018
Service visit Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. More
Other Employees Tagged: Dean Hovis, Joe Haner, Rafael Romero, Danny Gingerich, Terry Pruett, Paula Ortiz, Dominique Warrick, Matthew Reid, Clay Stottlemyre
July 27, 2018
Quick and easy The service visit was quick and easy from the phone call to set up the appointment to the going over all that was done and what was needed for the fut The service visit was quick and easy from the phone call to set up the appointment to the going over all that was done and what was needed for the future. More
Other Employees Tagged: Clay Stottlemyre, Thad Torgerson
July 26, 2018
Worst service They took more than 1:45 mins just for changing oil. They even did not fill my windshield fluid and I ran out while on highway. Very disappointing.... They took more than 1:45 mins just for changing oil. They even did not fill my windshield fluid and I ran out while on highway. Very disappointing..... More
Other Employees Tagged: Greg Botham, Matthew Reid
July 25, 2018
Service Excellent service and friendly staff. I wad pleased with every aspect of my visit. Thanks very much to all involved. I appreciate your professionalism Excellent service and friendly staff. I wad pleased with every aspect of my visit. Thanks very much to all involved. I appreciate your professionalism and attitude. More
Other Employees Tagged: Terry Pruett, Matthew Reid, Clay Stottlemyre
July 25, 2018
Scheduled an appointment for 20,000 mile service Scheduled an appointment at 12:00 pulled in ten minutes early and waited till 12:15 and still no one helped me. Mind you there was no other cars in th Scheduled an appointment at 12:00 pulled in ten minutes early and waited till 12:15 and still no one helped me. Mind you there was no other cars in the bay at this time. So I walked inside and asked a gentlemen for help which he proceeded to tell me to stand by my car and someone will help me when they are available as he proceeded to look at his phone again which I happened to see he was on Facebook. And as I walked back to my car I noticed there was four people sitting at their desks. Around 12:30 a gentlemen came outside and asked if I had been helped I said no. He could not have been more helpful in getting someone there immediately he is the only reason I will go back. More
Other Employees Tagged: Dominique Warrick
July 10, 2018
Happy customer I have done all recommended maintenance service, & I still love my Toyota Highlander that is such a comfortable ride & so easy to drive & it handles g I have done all recommended maintenance service, & I still love my Toyota Highlander that is such a comfortable ride & so easy to drive & it handles great on the road More
July 10, 2018
Most organized and courteous service on earth In all my years as a car owner, I've never come across an outfit like Machens!! I dreaded making the call to have my airbags replaced, due to a recall In all my years as a car owner, I've never come across an outfit like Machens!! I dreaded making the call to have my airbags replaced, due to a recall. But I sucked it up and the appointment was made on the spot. I was able to pull right in to the air conditioned service area on the hottest day of summer, and then relax with a selection from their generous buffet of complimentary treats, which include cold drinks, popcorn, sherbet, and a host of other treats. Their lounge is spacious with ultra comfortable seating. They even have a charge station for your cell phones! All in all, they could not have done more to make the experience any better!! When I'm ready to purchase a new vehicle, they will be my first stop! More
July 04, 2018
First service of our new tacoma Did what was expected. Was done in a timely manner and to our expectations. Didn't take too long. Will be back again for our next scheduled appt. Did what was expected. Was done in a timely manner and to our expectations. Didn't take too long. Will be back again for our next scheduled appt. More