Raul at Walter’s Mercedes gave us the best car buying
experience we have ever had. He was very knowledgeable and the whole process was quick from start to finish. Thank you so much!
experience we have ever had. He was very knowledgeable and the whole process was quick from start to finish. Thank you so much!
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by Jezzellafontaine
Nov 21, 2023 -
Walter's Mercedes-Benz of Riverside responded
Jezzella,
We greatly appreciate you for leaving Raul this stellar review! We are honored to have had the opportunity to work with you and we are glad that Raul could provide you with top notch service. We are delighted to know that he was very knowledgeable and made your car buying experience here at Walter's Mercedes-Benz of Riverside quick. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Strolled over to Walters while shopping for a car for my
daughter, a surprise gift. I was swept away by the warm greeting, immediate attention without feeling pushy, and the choices Raul Ayala presented tha
daughter, a surprise gift. I was swept away by the warm greeting, immediate attention without feeling pushy, and the choices Raul Ayala presented that met everything I was asking for. He was knowledgeable about each individual car he showed me, and his energy and enthusiasm remained constant … car after car, until I decided on the exact car that I wanted. His pleasant and informative nature throughout the purchase process was that of a consummate professional.
Thanks again for the excellent customer service and care you put into meeting my expectations and needs. I found all of the features that I knew would dazzle her in this car. She absolutely loves it.
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by annette.stewart
Nov 08, 2023 -
Walter's Mercedes-Benz of Riverside responded
Annette,
Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Raul's efforts could meet your satisfaction! We are honored to have had the opportunity to work with you. We are happy to know that he was knowledgeable of each vehicle he showed you and his energy and enthusiasm remained constant. Please do not hesitate to let us know how we may be of further service to you. Congrats to your daughter on her new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
This was the second car that I have purchased @ Walter’s.
Raul Ayala was my sales associate. He was very professional & thorough in explaining all the features of my new car!
Raul Ayala was my sales associate. He was very professional & thorough in explaining all the features of my new car!
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by edavalle
Nov 03, 2023 -
Walter's Mercedes-Benz of Riverside responded
Edavalle,
We greatly appreciate you for leaving Raul this stellar review! We are honored to have had the opportunity to work with you and we are glad that Raul could provide you with 5-star service. We are pleased to know that he was very professional and thorough when explaining all of the features of your new vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Congratulations on your new vehicle- behalf of the entire Walter's Mecedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Raul and Mr Gaines helped me and were wonderful to work
with in helping me get my dream car. They were polite, professional, and patient.
with in helping me get my dream car. They were polite, professional, and patient.
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by Geneva.perry3
Sep 29, 2023 -
Walter's Mercedes-Benz of Riverside responded
We greatly appreciate you for leaving Raul and Morris this positive review! We are honored to have had the opportunity to work with you and we are glad that Raul and Morris could provide you with top notch service. We are pleased to hear that they were polite, professional and patient while helping you find your dream vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
This is the second time we have been helped by Raul
Ayala. Raul was superb, professional, and knowledgeable in what he does. My husband and I are very grateful to not only Raul but the entire staffs th
Ayala. Raul was superb, professional, and knowledgeable in what he does. My husband and I are very grateful to not only Raul but the entire staffs that have helped us smoothly with the purchase. We will definitely be a repeat customer to Walter’s Mercedes Benz of Riverside.
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by Pookie951
Other Employees Tagged:
Andy Towns
Aug 02, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your excellent review! We are honored by your repeat business, and we are so glad that Raul and the team could provide you and your husband with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We warmly congratulate you and your husband on your new Mercedes-Benz- on behalf of the entire team! We look forward to continue providing you with our best care in your visits to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
The sales representative, Raul was very pleasant and
wonderful to work with. He was very patient and compassionate which made the whole process effortless. This is my 2nd car in 18 years from this deale
wonderful to work with. He was very patient and compassionate which made the whole process effortless. This is my 2nd car in 18 years from this dealership and I would not go anywhere else. Thank you Raul for taking care of me and my son and going over and above to provide exceptional costumer service.
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by rdixon60
Jul 28, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your excellent review! We are honored by your repeat business, and we are so glad that Raul could provide you and your son with the A+ service that you so much deserve. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside. Congratulations on your new Mercedes-Benz! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Excellent service and helpfulness.
Raul Ayala was very pleasant and seem to really care about my needs. I would definitely recommend him to my friends
Raul Ayala was very pleasant and seem to really care about my needs. I would definitely recommend him to my friends
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by washingtonronald42
Jul 18, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! We are so glad that Raul could provide you with 5-star service throughout your visit. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside and he will be delighted to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
The used and new car selection for the SUV’s was limited
to a handful of cars, 1 of each color, with different options. It was difficult to choose a car that had the options that fit the color, exterior and
to a handful of cars, 1 of each color, with different options. It was difficult to choose a car that had the options that fit the color, exterior and interior, that we wanted. Despite these limited options, Raul impressed us with the available cars at the lot, showcasing each feature, clearly distinguishing each car from the other, and chauffeuring us when we requested him to show us the cars’ capabilities. By the end of our consultation, while there were a number of cars we were interested in, Raul respected our budget goals and focused on selling us a car that we could afford. Nick Hays also respected our goals and offered us a very fair price for insuring our vehicle through Mercedes, knowing the importance of having gap insurance.
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by Bryant
Other Employees Tagged:
Nick Hays
Jun 12, 2023 -
Walter's Mercedes-Benz of Riverside responded
Bryant,
Thank you for taking the time to leave us this positive review. We greatly appreciate the opportunity to work with you, and we are glad that Raul and Nick took great care of you and met your automotive needs. Our guests' satisfaction is our utmost priority. Congratulations on your new Mercedes-Benz! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
I had a great experience purchasing my Mercedes E350W
with Raul Ayala. He was so knowledgeable and professional, we’re so pleased with our purchase. Thank you Raul.
with Raul Ayala. He was so knowledgeable and professional, we’re so pleased with our purchase. Thank you Raul.
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by szaner
May 30, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your wonderful review! Providing a top-notch experience is always our goal, and we are glad that Raul's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new Mercedes-Benz E 350W!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
This was the easiest stress-free car purchasing process
I have worked with, I was in and out in 3 hours. The salesman Raul Ayala was stress-free, very thorough, and knowledgeable. He was able to find me an
I have worked with, I was in and out in 3 hours. The salesman Raul Ayala was stress-free, very thorough, and knowledgeable. He was able to find me an aesthetic and ergonomic comfort SUV to trade in that suited my needs. He also made sure that the trade-in price was reasonable as well as my new SUV 2024 Mercedes GLE350W4 provide practical mileage driving performance. I strongly recommended anyone to go see Raul and do a pleasant test drive.
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by bettyyu741
May 15, 2023 -
Walter's Mercedes-Benz of Riverside responded
Bettyyu741,
Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Raul took great care of you and met your automotive needs while providing you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. Raul will be honored to have earned your kind recommendation. We warmly congratulate you on your new 2024 Mercedes-Benz GLE 350W4- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager