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Raul Ruiz
Raul Ruiz at Nissan of Elk Grove

Raul Ruiz | Page 7

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
80 Reviews
4.8

80 Reviews

Write a Review

80 Reviews of Raul Ruiz

March 10, 2026

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Employee Rating

excellent service, customer service on point. definitely will be back. Thanks Afain for the fast and excellent service that we received. More

by WILL16CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Burris

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Mar 11, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re so glad to hear our team could provide fast, attentive service that met your expectations. Your kind words mean a lot, and we look forward to welcoming you back anytime.

March 10, 2026

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Employee Rating

Awesome customer service they were quick and really informative Nissan service guys are Awesome ?? More

by MWATI1958
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Mar 10, 2026

Nissan of Elk Grove responded

Thank you for sharing! We’re thrilled you had such a positive experience with our team and it's wonderful to hear that the service was attentive and timely. We look forward to a long-lasting relationship!

March 09, 2026

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Employee Rating

Excellent customer service; very professional and explained every detail very well Raul demonstrated being very knowledgeable and professional. Very impressed with staff of Nissan Elk Groves More

by CECI.PERRIN
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Mar 09, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We're thrilled Raul could provide transparent guidance and deliver high quality service we are proud of. We'll be here to welcome you back in the future whenever you need us!

March 07, 2026

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Employee Rating

Took double the estimated time but hey what can you do do do do do More

by Rizzlecod5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Jon Murphy, Brandon Neveadomi , Sean Burris

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Mar 09, 2026

Nissan of Elk Grove responded

Thanks for your patience! We apologize for the delay and appreciate your understanding as we strive to provide excellent service in a timely manner. We’re always working to improve and hope your overall experience was worth the wait!

March 07, 2026

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Employee Rating

I consider this dealership one of the best in the Sacramento region. Starting from customer service, service technician and even sales representatives More

by rockylanderos265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Billy Saeturn, Alvin Sharma, Rebecca Garcia, Jon Murphy, Brandon Neveadomi , Sean Burris

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Mar 09, 2026

Nissan of Elk Grove responded

Thank you for the wonderful review. We strive to provide excellent service throughout every process, and we’re thrilled that our team has made a strong impression during your visits. We appreciate your support and look forward to providing you the same great service in the future!

March 05, 2026

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Employee Rating

Very professional. Will be back soon for my next service. Thank you Nissan of Elk Grove More

by 1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Jon Murphy, Brandon Neveadomi , Sean Burris

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Mar 06, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! Our team truly appreciates your support, and we're grateful for that we could be of assistance to you during your visit. We will be here to provide the same quality of service in the future!

March 05, 2026

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Employee Rating

The whole Nissan staff did a Outstanding job 💯 over 💯 from the Auto car to the financing of my vehicle More

by Armstrongdjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Alvin Sharma, Rebecca Garcia, Kim Gruwell, Jon Murphy, Marc Lauture

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Mar 05, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! It was a pleasure to assist you with servicing your vehicle and we're glad your experience at Nissan of Elk Grove was so positive. Enjoy your vehicle, and we appreciate you choosing us!

March 03, 2026

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Excellent service very friendly and helpful employees. No problems I have been getting my car serviced at this location for years. Everyone is very helpful. Thank you Sushila Dutt More

by SWDUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Mar 04, 2026

Nissan of Elk Grove responded

Thank you for your loyalty and trust! We’re thrilled to hear that you’ve consistently received excellent service over the years and glad our team continues to provide high-level support you can rely on. We look forward to the next time we can assist you!

March 01, 2026

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Employee Rating

It took over 2 months. With a return of forgetting to evacuate and charge of A/C. Each time returning a 80 mile turnaround, it adds up. Bottom line no hits, runs , or rattl More

by elacardo
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Mar 02, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience and for the 5-stars! We truly appreciate your patience throughout this process and understand how frustrating the repeated trips must have been. It’s great to hear the issues have been resolved, and we’ll continue to make your future service experiences smoother and more efficient.

March 01, 2026

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Employee Rating

Great customer service . I live in Pittsburg, CA and don’t mind driving all the way. Purchasing my car from this dealership was the best decision I made. More

by MARIBEL.MAGALLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Mar 02, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re delighted to hear that your experience made the drive from Pittsburg, CA worthwhile! It’s wonderful to know that purchasing your car here was such a positive decision, and we truly appreciate your trust in our team.

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