Raul Ruiz | Page 6

Nissan of Elk Grove responded

We truly appreciate you for sharing your experience and stopping by for service. Glad to hear the oil change and alignment went smoothly and thoroughly handled as we always want every visit to feel taken care of. We're always here to assist with your vehicle needs and look forward to seeing you again next time!

Nissan of Elk Grove responded

Thank you for sharing your feedback. It’s good to know your visit felt consistent with what you’ve come to expect and that Raul made sure the recommended services were clearly explained. We appreciate your continued trust and look forward to helping you again when you need us.

Nissan of Elk Grove responded

Thank you for sharing your kind review! It’s great to know you feel supported when bringing your vehicle in and that the team has been helpful during your visits. We appreciate your trust and look forward to assisting you again whenever you need us.

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear Raul provided clear, helpful guidance and took the time to make sure all your questions were addressed. It’s great knowing you had a smooth and straightforward experience with his support. We truly appreciate your kind words and look forward to seeing you again.

Nissan of Elk Grove responded

Thank you for sharing your wonderful review! We’re glad to hear you had a positive, 5-star experience and that our team took good care of your vehicle during your visit. It is nice to know you feel comfortable recommending us and plan to return for future service. We truly appreciate your support and look forward to helping you again when you need us.

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear your experience felt smooth and that our team was able to provide helpful and knowledgeable support during your visit. It’s great knowing you plan to return, and we truly appreciate your trust in us. We look forward to working with you again in the future.

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad we were able to get your vehicle in promptly and address the transmission concern efficiently under your warranty. Our team works hard to ensure vehicle issues are completed thoroughly and to a high standard, so it’s great to know our services met your expectations. If you need anything further, we’re always here to help.

Nissan of Elk Grove responded

Thank you for your kind feedback. We’re pleased to know your visit was comfortable and that everything was completed efficiently while you were here. It’s also great to hear the little touches like refreshments added to the experience. We appreciate you taking the time to share your thoughts and hope to see you again in the future.

Nissan of Elk Grove responded

Thank you for your honest review. We’re sorry to hear that the service recommendations and estimate were not clearly explained and that there was an error in the calculation. We understand how important it is to feel informed and confident about both the work being done and the cost involved. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or lasting concerns and/or questions about your service.

Nissan of Elk Grove responded

Thank you for taking the time to share this. We’re glad to hear our service team has consistently taken good care of you, and we appreciate you highlighting Raul’s professionalism and support. We’re sorry to hear your experience with the sales didn’t meet your expectations, and we understand how important it is to feel comfortable and fully confident during a purchase decision. Your feedback is truly appreciated and please don't hesitate to reach out to our Sales Managers to discuss the matter further if needed!