Great work with my car i will come again thank you for
your good service
your good service
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by LOWEANTONIO315
Verified Customer
Verified Customer
Service Price Transparency
Dec 17, 2025 -
Kelly Nissan responded
Thank you for the five star review!
Bought my first car from Kelly Nissan in 2008.
On my third car from them now. When this one needs to be replaced, I'll be going back to them for car #4. They have always treated me well, and th
On my third car from them now. When this one needs to be replaced, I'll be going back to them for car #4. They have always treated me well, and their service department is top-notch.
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by irlmr
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Kelly Nissan responded
Thank you for the five star review!
I was asked to take the car in for a recall but when I
picked it up the car all the paperwork said they did was drive the car around. So apparently they didn't change the part that is defective. I hope I
picked it up the car all the paperwork said they did was drive the car around. So apparently they didn't change the part that is defective. I hope I don't have any problems with this car.
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by olpuente
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Kelly Nissan responded
We apologize for any inconvenience this may have caused. Our team takes all recalls seriously and follows manufacturer guidelines to ensure your safety. Please bring your car back in and we will address the issue promptly. Your satisfaction is our top priority. Thank you for reaching out.
I truly appreciate the customer care and consideration.
I consistently feel I had great service!
I consistently feel I had great service!
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by bonnielogan38
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2025 -
Kelly Nissan responded
Thank you for the five star review!
They gave excellent service and advice.
It’s always pleasant visiting and dealing with the team.
It’s always pleasant visiting and dealing with the team.
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by MICHELLEF2407
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mrs Lopez
Dec 09, 2025 -
Kelly Nissan responded
Thanks for the five star review!
The people were great.
The service was excellent. Looking forward to coming back when vehicle is in need of service.
The service was excellent. Looking forward to coming back when vehicle is in need of service.
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by lemuel.kemp
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2025 -
Kelly Nissan responded
Thank you for the five star review!
I’m extremely disappointed with the service at Kelly
Nissan. My vehicle has now been in their shop three separate times for the same leak, and the issue is still not fixed. Every visit costs me time, in
Nissan. My vehicle has now been in their shop three separate times for the same leak, and the issue is still not fixed. Every visit costs me time, inconvenience, and stress, and I keep getting my car back with the same problem. At this point, I feel like my concerns aren’t being taken seriously. A customer shouldn’t have to keep returning over and over for the same issue.
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by TORRES.OSCAR2005
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Kelly Nissan responded
We apologize for the inconvenience and frustration you have experienced. Providing quality service is important to us and we will work hard to address and fix the issue. Please reach out to us directly so we can make things right.
Jan 17, 2026 -
TORRES.OSCAR2005 responded
I want to share an updated review of my experience with Kelly Nissan of Oak Lawn regarding a major repair on my 2017 Nissan Armada.
After an engine replacement performed at this dealership, I experienced a transmission fluid leak that began immediately after the engine work. Prior to the engine replacement, the transmission had no leaks and no shifting issues. Following the repair, the dealership addressed the issue in stages, first replacing transmission lines and then resealing the transmission pan. When the leak persisted, it was determined that the transmission pan itself was warped, which explained why the earlier repairs did not fully resolve the problem.
Although the situation was frustrating and required multiple visits, I want to be fair in my assessment. Kelly Nissan ultimately stood by their work and made the necessary corrections. The warped transmission pan was replaced properly, and the repair was completed correctly.
At this point, the transmission is no longer leaking, the vehicle shifts smoothly, and everything is operating as it should. I appreciate that the dealership followed through and resolved the issue completely rather than dismissing the problem or shifting responsibility.
Because the final outcome was positive and the vehicle was repaired correctly, I’m updating my review to reflect that. I’m satisfied with the current condition of my Armada and with how the situation was ultimately handled.
Diagnosed issues and didn’t take long.
Reps were vet pleasant and friendly will continue getting sevce at this location
Reps were vet pleasant and friendly will continue getting sevce at this location
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by AQUADIVA2956
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Kelly Nissan responded
Thank you for taking the time to leave us a review! We're so glad our team was able to diagnose and fix your issues quickly. We take pride in providing friendly and efficient service, and we look forward to continuing to serve you at our location.
Very clean and organized.
Staff were very helpful and professional didn't need to ask lots of questions.
I recommend Kelly Nissan for car shopping.
Thank you.
Staff were very helpful and professional didn't need to ask lots of questions.
I recommend Kelly Nissan for car shopping.
Thank you.
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by Iefein
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
Kelly Nissan responded
Thank you for the five star review!
Each person that I dealt with was very pleasant and
friendly. The text updates and accompanying video reassured me that attentative work was being done on my car.
friendly. The text updates and accompanying video reassured me that attentative work was being done on my car.
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by Ruta
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
Kelly Nissan responded
Thank you for the five star review!