Raul Zambudio | Page 9

Everyone is always great there and gets you the best deals. Didn't except to go in for oil change and walk out with a 26 rogue. deals. Didn't except to go in for oil change and walk out with a 26 rogue. More

by Gonzalez_nat06 Verified Customer Verified Customer

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They were friendly professional and friendly. Happy to return for further service. Go Kelly Nissan. Happy to return for further service. Go Kelly Nissan. More

by gordonbnash73 Verified Customer Verified Customer

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How do I start. I came in for routine oil and tire rotation. Found out I needed a tire so I scheduled to come back the next week and asked the employee to order my t I came in for routine oil and tire rotation. Found out I needed a tire so I scheduled to come back the next week and asked the employee to order my tire he told me he would and see me the next week. I have been coming to this dealership for over 8 years. So the Monday comes 7am appointment I am always on time. I get there they ask me questions and I say I am for my tire appointment. She tells me they didn’t order my tire. I am furious. I woke up at 6 am to be here drove 30 minutes for you to tell me you didn’t order my tire. I ask for manager. He asked me why I was so upset. Are you kidding me. His solution was to get the tire some time that day and to give me a rental car to use. I had a lot of plans that day that turned into me not doing any of it. First I didn’t feel comfortable in this tiny rental car which was so low to ground and I didn’t want to ride around in this car and have to put gas in it when my car had a full tank. The person who didn’t order my tire called to apologize but it was genuine. This is not my first time having a issue with this dealership but I try not to complain but this was so rude and unprofessional. They wasted my whole day and I didn’t get my car back until 6pm. Do better. And no one from service department was there when I picked up my car. The best part of my day was the cashier Maria. She was kind and patience and made it a little better. Thanks Maria. More

by Frances White Carver Verified Customer Verified Customer

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Dealership is clean, staff is friendly. Thank you, Nissan. I have nothing more to say. Thank you, Nissan. I have nothing more to say. More

by robhay25 Verified Customer Verified Customer

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Waiting for My car to be fixed have to take it back a third time but they’re nice third time but they’re nice More

by ASHLEYB1316 Verified Customer Verified Customer

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Service was good and on time. They recommended some work that I intend to do the next time They recommended some work that I intend to do the next time More

by ACOSTA1318 Verified Customer Verified Customer

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I made an “express service” appointment for an oil and filter change on my 2021 Rogue. I checked in at the service counter 15 minutes early. I informed the service advisor that since it was only going to filter change on my 2021 Rogue. I checked in at the service counter 15 minutes early. I informed the service advisor that since it was only going to be a quick oil change, I would be waiting for the vehicle I received text updates as to the status of the service during my wait. Approximately two hours after I dropped the truck off, it was ready pick up. I have no issues with the service performed. The only thing I had a problem with was the length of time it took to complete these simple repairs. More

by chicubsguy Verified Customer Verified Customer

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The service was great & my needs were met! Thanks Kelly Nissan & Eva! I can always count on you all. Thanks Kelly Nissan & Eva! I can always count on you all. More

by qonly44 Verified Customer Verified Customer

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Amber was very polite and knowledgeable. She's a great example of outstanding customer service. She's a great example of outstanding customer service. More

by Heavona Verified Customer Verified Customer

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Not costumer friendly, staff don't answer phone and when they do they place call on hold for over 15min they do they place call on hold for over 15min More

by cassandra winston Verified Customer Verified Customer

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