Ray Alvarez

Felt pressured into paint & door add-ons and should have walked at that point. But great with the rest, especially Sabrinna who is a dream to work with. Just keep your guard up when you get passed over to t walked at that point. But great with the rest, especially Sabrinna who is a dream to work with. Just keep your guard up when you get passed over to the deal makers. For me bumper to bumper is worth it, I keep cars 10-15 years. But no for the rest of the upsale tactics. More

by Starskull Verified Customer Verified Customer

Report | Print

Initially upon arriving the manager said he would "hook me up", his words. Sales person was great but I had a few questions and wanted to negotiate pricing and color. The people next to me were negotiating me up", his words. Sales person was great but I had a few questions and wanted to negotiate pricing and color. The people next to me were negotiating so I figured I should too. The manager didn't like that and told me to leave. He didn't need me. As he walked away he scoffed and said things under his voice. Not professional at all! This is not what I would expect from a car dealership. Everyone negotiates!!! The store manager called me back in as I was leaving. I eventually made a deal but not want I wanted or color I wanted. I was made to feel like the bad guy. I would not come back because of this interaction. In hindsight I should've left and not gone through with the deal. It's a shame because everything else was simple. This could've been a 5 star review. More

by Q Verified Customer Verified Customer

Report | Print

The whole experience was good. From meeting Sabrinna to finalizing the deal, was pretty painless. Makes it easier when younknow what you are looking for, but the process here was s From meeting Sabrinna to finalizing the deal, was pretty painless. Makes it easier when younknow what you are looking for, but the process here was spot on. More

by DAN.JACKOBS Verified Customer Verified Customer

Report | Print

I bought an Ioniq 6 last Tuesday. The bluelink antenna on the car was not functional and I took the vehicle in for service. I have now been without the new car I purchased for at leas The bluelink antenna on the car was not functional and I took the vehicle in for service. I have now been without the new car I purchased for at least a week waiting on parts and repair. It would be nice if the vehicle had been fully inspected and operational when sold More

by CLSTANBACK Verified Customer Verified Customer

Report | Print

They are nice, provide good services with what a customer need, always show respectful, professional, helpful and etc… need, always show respectful, professional, helpful and etc… More

by QTANG0218 Verified Customer Verified Customer

Report | Print

So we were attended immediately. The salesman was very knowledgeable and never pressured us.. We enjoyed all the staff that we worked with that day.. I really love my car and enjoyi The salesman was very knowledgeable and never pressured us.. We enjoyed all the staff that we worked with that day.. I really love my car and enjoying it. Thank you More

by anamjackson55 Verified Customer Verified Customer

Report | Print

Great customer service. It’s the reason we came back to buy our second Hyundai. It’s the reason we came back to buy our second Hyundai. More

by DULCEBELLOSO Verified Customer Verified Customer

Report | Print

Everyone at Puente Hills Hyundai was incredibly helpful, friendly, and polite. They answered all my questions and explained everything clearly. The leasing process was positive and quick. I highly recommend friendly, and polite. They answered all my questions and explained everything clearly. The leasing process was positive and quick. I highly recommend Puente Hills Hyundai. More

by STEPHANIESU Verified Customer Verified Customer

Report | Print

They were honest. No bait and switch. I’ll definitely recommend and would return in the future. No bait and switch. I’ll definitely recommend and would return in the future. More

by Babak Verified Customer Verified Customer

Report | Print

Larry and Ray did an exceptional job helping me secure a deal I felt confident about on a car I knew was right for me. The entire process felt like it was tailored specifically to my needs—no pressure, just deal I felt confident about on a car I knew was right for me. The entire process felt like it was tailored specifically to my needs—no pressure, just professionalism and care. I’d like to give special recognition: Larry deserves a round of golf on the house, and Ray has absolutely earned a paid day off. They both went above and beyond, and I left feeling respected, heard, and excited about my purchase. That’s how car buying should feel. More

by procapper Verified Customer Verified Customer

Report | Print