Ray Alvarez
Ray Alvarez at Puente Hills Hyundai

Ray Alvarez | Page 2

Internet Sales

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

4.8
256 Reviews
4.8

256 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

Industry Experience

31 yrs, 9 mos

Specialties & Trainings

Internet Manager, Costco Auto Program Manager

256 Reviews of Ray Alvarez

October 05, 2025

Dealership Rating
Employee Rating

The whole experience was good. From meeting Sabrinna to finalizing the deal, was pretty painless. Makes it easier when younknow what you are looking for, but the process here was s More

by DAN.JACKOBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonny Lam, Larry Dee , Sabrinna who answered my first inquiry, and met me at the dealership

Oct 07, 2025

Puente Hills Hyundai responded

Thank you for the great feedback, Dan! We’re so glad Sonny, Ray, and Sabrinna made your car-buying experience smooth and enjoyable from start to finish. We truly appreciate your kind words and are delighted to hear that everything went so smoothly! - Mike L., General Manager

October 04, 2025

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Employee Rating

I bought an Ioniq 6 last Tuesday. The bluelink antenna on the car was not functional and I took the vehicle in for service. I have now been without the new car I purchased for at leas More

by CLSTANBACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Ozaki

Oct 15, 2025

Puente Hills Hyundai responded

Christopher, thank you for sharing your feedback. I understand how frustrating it must have been to experience an issue with your new IONIQ 6 right after leasing it, and I truly appreciate your patience while we waited for the replacement part to arrive. I’m glad to confirm that the repair has been completed and your vehicle is ready for pickup. Our goal is always to deliver a seamless ownership experience, and I apologize that this situation caused an inconvenience so early on. We appreciate the opportunity to make things right and hope you enjoy your IONIQ 6 moving forward. - Mike L., General Manager

October 01, 2025

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They are nice, provide good services with what a customer need, always show respectful, professional, helpful and etc… More

by QTANG0218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Dee

Oct 07, 2025

Puente Hills Hyundai responded

Thank you for your kind words! We’re so glad Ray and Larry provided respectful, professional, and helpful service that met your needs. We truly appreciate your feedback and look forward to serving you again! - Mike L., General Manager

September 25, 2025

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So we were attended immediately. The salesman was very knowledgeable and never pressured us.. We enjoyed all the staff that we worked with that day.. I really love my car and enjoyi More

by anamjackson55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ozaki, Hanzel Fraguere

Sep 26, 2025

Puente Hills Hyundai responded

Congratulations on your new vehicle. Enjoy it and stay safe on the road. Let us know if you have any questions. Thank you for choosing PH Hyundai. Have a nice day. Mike L. General Manager

September 19, 2025

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Great customer service. It’s the reason we came back to buy our second Hyundai. More

by DULCEBELLOSO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ozaki, Hanzel Fraguere

Oct 07, 2025

Puente Hills Hyundai responded

Thank you for the kind words! We’re thrilled to hear Ryan and Ray provided such great customer service and that it brought you back for your second Hyundai. We truly appreciate your loyalty to Puente Hills Hyundai! - Mike L., General Manager

September 17, 2025

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Everyone at Puente Hills Hyundai was incredibly helpful, friendly, and polite. They answered all my questions and explained everything clearly. The leasing process was positive and quick. I highly recommend More

by STEPHANIESU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Landeros

Oct 07, 2025

Puente Hills Hyundai responded

Thank you for the wonderful feedback! We’re so glad Ray, Edgar, and our team made your leasing experience clear, friendly, and efficient. We truly appreciate your kind words and recommendation! - Mike L., General Manager

September 12, 2025

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They were honest. No bait and switch. I’ll definitely recommend and would return in the future. More

by Babak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2025

Puente Hills Hyundai responded

We’re happy to hear Ray made your experience honest and easy — that’s exactly what we strive for! Thank you for your recommendation and for choosing Puente Hills Hyundai! - Mike L., General Manager

September 10, 2025

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Larry and Ray did an exceptional job helping me secure a deal I felt confident about on a car I knew was right for me. The entire process felt like it was tailored specifically to my needs—no pressure, just More

by procapper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Dee

Oct 14, 2025

Puente Hills Hyundai responded

Thank you so much for sharing your experience! We’re thrilled to hear that Larry and Ray provided a professional, personalized, and pressure-free car-buying experience. It’s wonderful to know you felt confident and cared for throughout the process. Enjoy your new vehicle! - Mike L., General Manager

August 27, 2025

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Ray was great pleasure to deal with however the manager who came over was your typical used card dealer salesman and of course didn’t want to budge on the price on the used vehicle until it was literally w More

by ERICSTUART12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2025

Puente Hills Hyundai responded

Thank you for taking the time to share your experience, Eric. We’re glad to hear that Ray made a positive impression, though we’re sorry the negotiation process left you feeling pressured. Your feedback is valuable and will be shared with our management team to help ensure a more transparent and comfortable experience for every guest. - Mike L., General Manager

August 07, 2025

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Very detailed and super helpful! Amazing job and excellent service with a smile. Thank you again More

by BRIAN.HAIGH19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javer Esquivel

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