Ray Alvarez
Ray Alvarez at Puente Hills Hyundai

Ray Alvarez | Page 21

Internet Sales

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

4.8
256 Reviews
4.8

256 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Industry Experience

31 yrs, 10 mos

Specialties & Trainings

Internet Manager, Costco Auto Program Manager

256 Reviews of Ray Alvarez

June 03, 2021

Dealership Rating
Employee Rating

Worst dealership I have ever dealt with. Poor communication and follow up. Beware of hidden add on charges without any documentation or explanation. They can’t wait to get you off the lot. More

by RAMMD
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 28, 2021

Puente Hills Hyundai responded

Rammd, We are sorry to hear you feel that way. Customer service is always our top priority and it is always our goal to provide the best possible experience. Please contact us directly to properly address your concerns.

May 17, 2021

Dealership Rating
Employee Rating

This was a fantastic dealership experience. Huge shout out to Edgar and Ray for helping me get my ideal car within my price range. It was relatively low pressure too which I always prefer. I learned about More

by ATEMKIN93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil, Edgar Landeros

May 10, 2021

Dealership Rating
Employee Rating

We had a wonderful experience purchasing our new Ioniq at Puente Hills Hyundai. The whole process was seamless and Ray Alavarez was the best to work with. He was professional, attentive and keep us laughin More

by JANET
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 22, 2021

Dealership Rating
Employee Rating

Ray was awesome, best experience buying a vehicle. Management was awesome as well. See you guys again in 3 years or sooner. Definitely will refer friends and family More

by MFLORES_1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2021

Dealership Rating
Employee Rating

Amazing customer service.Ray Alvarez is super friendly Amazing customer service. Ray Alvarez is super friendly and helpful. Highly recommend their dealer. So happy with my purchase. If you are looking f More

by MONAMELLU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil, Hanzel Fraguere

February 16, 2021

Dealership Rating

Great place to buy a car. Very helpful. Super friendly service. Got me in the car I wanted super fast. Will go back in the future. More

by courtneyhawkins123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ozaki, Larry Dee , Greg Kern

February 09, 2021

Dealership Rating
Employee Rating

First time Hyundai buyer and so far I love my 2021 Palisade. I traded my 2021 Honda Pilot with just 1900 + mileage. I surprised that Hyundai accepted my trade in More

by TEHDBEAR25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil, Alen Zheng

February 08, 2021

Dealership Rating
Employee Rating

Great service at this dealership. Ray Alvarez,our salesman was patient and went over all the features of the car. Lee in finance was terrific. More

by PQUIMBY54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil, Larry Dee

December 22, 2020

Dealership Rating
Employee Rating

Excellent customer service and attention to detail. I highly recommend this dealership. We are enjoying our previously owned Santa Fe SUV. Will recommend this dealership to my friends! More

by MCLEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 22, 2020

Dealership Rating
Employee Rating

The process was so easy and they were able to find the exactly what I want. I love my new car! I was hesitant to test drive and buy a new car with COVID, but the dealership was very clean and practiced pr More

by Andrea N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil, Alen Zheng

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