Ray Bourgeois | Page 3

Everyone was extremely helpful, friendly and professional. By far the best car buying experience I have had. I wish I had found this dealer sooner. professional. By far the best car buying experience I have had. I wish I had found this dealer sooner. More

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Elegant! After enduring an absolutely excruciating experience at Chambers Lexus Hingham, I returned to Falmouth Toyota where we have purchased two cars in the After enduring an absolutely excruciating experience at Chambers Lexus Hingham, I returned to Falmouth Toyota where we have purchased two cars in the past. Although I thought I was interested in my third Lexus, there weren't many to choose from at Falmouth. I looked at a couple of very low miled Camry's. Although "OK", I mentioned to Brian my salesman, "I wish I liked this car more." My issue was a 4 rather than a 6 cylinder. Brian suggested an Avalone. I test drove one, it was great and I was ready to buy. No pressure, Brian just solved a problem. We discussed the deal and said I wanted to think about it...no problem said Brian...again, elegant! I called back with a small adjusted counter offer which was immediately accepted. I went back the next day and made the purchase. I mentioned to Brian that there were no floor mats in the car or truck. He said that they were probably thrown our when the car was reconditioned. 5 days later, new factory made Toyota Avalon mats arrived at my door. Once again, elegant! Overall, a GREAT experience, a very fair deal with excellent customer service all the way around. More

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A friendly experience. Mark was very friendly and helped make the entire process enjoyable. The staff was friendly and amenable, and made sure that I was satisfied with the Mark was very friendly and helped make the entire process enjoyable. The staff was friendly and amenable, and made sure that I was satisfied with the vehicle that I leased. More

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Great experience Mark Dennen was great! He helped me figure out what I wanted for options in my new Highlander. He got me the vehicle I wanted...color, trim, and ext Mark Dennen was great! He helped me figure out what I wanted for options in my new Highlander. He got me the vehicle I wanted...color, trim, and extra accessories. The entire sales staff made the purchasing process go seamlessly! More

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Exceptional Service Mark Dennen is a fantastic sales man. Overall Falmouth Toyota has friendly and knowledgeable staff persons. Great pricing and financing options. Wid Mark Dennen is a fantastic sales man. Overall Falmouth Toyota has friendly and knowledgeable staff persons. Great pricing and financing options. Wide variety of new or used vehicle. The facility is clean and the grounds are well kept. I am super pleased with my experience. More

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Tremendous job in helping buy a car I have been doing business with Falmouth for over 30 years. They have been honest in all these years. Whether buying, leasing or service you will ne I have been doing business with Falmouth for over 30 years. They have been honest in all these years. Whether buying, leasing or service you will never fell you were taken advantage of. More

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Excellent service Purchased two cars in two weeks, worked with Jeff both times. He and Ray were patient and so very helpful. Always a great experience at Falmouth Toyot Purchased two cars in two weeks, worked with Jeff both times. He and Ray were patient and so very helpful. Always a great experience at Falmouth Toyota. More

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Thank you Falmouth Toyota This was seriously the best experience I’ve ever had at a car dealership. I got a beautiful 2018 RAV4. There was no high pressure add ons and it was This was seriously the best experience I’ve ever had at a car dealership. I got a beautiful 2018 RAV4. There was no high pressure add ons and it was anxiety and stress free. I never felt like I was being manipulated or messed with. Mike was great and so was everyone else I dealt with. (Ray, Ian Peter, Matt, AJ). Thanks again Falmouth Toyota! I will definitely recommend you. More

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Pleasant, Professional Dealership Everyone at Falmouth Toyota continues to represent the company with the professionalism and expertise that I've experienced for years. From service to Everyone at Falmouth Toyota continues to represent the company with the professionalism and expertise that I've experienced for years. From service to sales and every step along the way, the staff is caring, attentive and a pleasure to work with. What I really like seeing, consistently, is the teamwork at Falmouth Toyota.Everyone does all they can to support each other and the customers. Other businesses would do well to follow their example. I've bought multiple cars from David over the years, including one for my elderly aunt. Each time, he has listened to my wants/needs, and then is always one step ahead of me in the process, which makes for an overall positive buying experience. Customer satisfaction remains a priority throughout ownership of the vehicle. David always checks in when I'm in for service to be sure that I'm still happy with my purchase (even MANY years later). Thanks again, David! Also, special thanks to Taylor for his patience and professionalism as I transitioned between servicing my previous vehicle and buying a new (used) one .I look forward to continuing a great relationship with everyone at Falmouth Toyota for years to come! More

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Purchase of Highlander LE 2018 For more than 25 years, we have been buying Toyota cars and trucks at Falmouth Toyota. We recently traded in our vehicle for a new 2018 Highlander L For more than 25 years, we have been buying Toyota cars and trucks at Falmouth Toyota. We recently traded in our vehicle for a new 2018 Highlander LE . We spoke with Ray Bourgeois, John O'Keeffe , Tony Martino and our salesman Brian Nascarella to close the deal. All of them could not have been more friendly, efficient and informative-very business like! We rate them all a 5.0 out of 5. Excellent and well managed dealership. As for the service department, they cannot be beat anywhere. # 1 in customer service-- we very highly recommend Falmouth Toyota! More

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