Ray Scarpelli III | Page 8

More then I expected Went to see a truck but did not like it. However the sales man Gerardo went above and beyond to find me a truck that was in my budget and I ended up g Went to see a truck but did not like it. However the sales man Gerardo went above and beyond to find me a truck that was in my budget and I ended up going home with it. Defenetly would recommend it to anyone. More

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False Advertising! I drove an hour and a half to buy the exact '17 Challenger Hellcat that I had been looking for. I was given a quote by Gerardo of $73k-ish. I told him I drove an hour and a half to buy the exact '17 Challenger Hellcat that I had been looking for. I was given a quote by Gerardo of $73k-ish. I told him the advertised price online was $66k. He went and discussed this with his manager. After awhile Ray III, an owner of the dealership came over and sat down with us. Ray III began rambling about how the online price was a mistake. He stated that the website only showed the sales price, leaving out the MSRP and the price difference. While all the other vehicles showed the MSRP, the price difference, and then the price that Ray's would sell the car for. I believe this was manipulated while I was waiting. The original ad for the car stated the MSRP at $73,255, the Price Difference at -$6,354, and an advertised "Price" of $66,901. I ended up buying the car for $71,000!!! I love the car, but despise this dealership! I would've walked from the deal if another dealer had the exact car within reasonable range. I feel I was taken advantage of. They knew I wanted the car, they knew I drove a long distance to buy it (1.5 hours each way), and they refused to honor their advertised price. Even if it were an honest data entry mistake on their website, they lied about it and manipulated the website prior to coming back to me. They used their online website manipulation against me! I have evidence of this and intend on looking into further options to pursue reimbursement of the advertised difference. More

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Andrew was Awesome !!!! I was buying a first car for my daughter and Andrew Hartell was great. He really related to my Daughter and spoke to her about the car in terms she c I was buying a first car for my daughter and Andrew Hartell was great. He really related to my Daughter and spoke to her about the car in terms she could relate to. He was very enthusiastic which was great for my daughter as it is her first car. He made sure he answered every question she had (which takes patience - dealing with a 16 year old girl). Andrew made sure he showed her every feature of the car. It made a Memorable Day for my Daughter - even more special. The entire Ray's Dealership Experience was Fantastic - Everyone was congratulating my daughter which made her day - and I will spread the word about Rays. More

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