76 Reviews
Write a Review76 Reviews of Rayfield Asberry
February 29, 2024
Marcelino was pleasant and went over everything thoroughly. Truck seems to be as advertised and a good deal. thoroughly. Truck seems to be as advertised and a good deal. More
Other Employees Tagged: Marcelino Jahuey
February 26, 2024
Jordan was awesome - Smooth transaction, knowledgeable about the car, couldnt have asked for anything more. about the car, couldnt have asked for anything more. More
Other Employees Tagged: Jordan Pochocki
February 10, 2024
The entire team was amazing. Each and every person I dealt with were attentive to all my needs, knowledgeable in their products and services. Made my needs their highest priority Each and every person I dealt with were attentive to all my needs, knowledgeable in their products and services. Made my needs their highest priority and are confident in their services to deliver. I’ve been a customer for twenty years and I will continue to be a customer and continue to refer everyone I know. More
Other Employees Tagged: Brandon Willis, Michael Knotts
October 03, 2023
I’ve been working with the folks at Jackie Cooper Nissan for 10 years or more. I find them all incredibly dedicated to the concept of “Customer Service.” They go out of their way with explanations and deta for 10 years or more. I find them all incredibly dedicated to the concept of “Customer Service.” They go out of their way with explanations and details to keep me informed about my vehicle and recommendations for ongoing service. My previous vehicle was a 2010 model that had been well maintained and serviced routinely through JC Nissan. In the space of 2 weeks, I had two major service issues, totally unrelated to anything except the age of the car. At the time of the first issue, my service advisor, Josh Brazelton, asked if I had any interest in getting a quote on ‘trade in value.’ With my permission, he connected me with Bryar Ward, who had my vehicle assessed and gave me a really good offer. At the time, I was involved in moving my office out of town temporarily, and frankly didn’t have the time or bandwidth to deal with another major decision, like buying a new car. So, we handled the repair, and Bryar and I determined to revisit the ‘trade’ process in 3 or 4 months. Well … 10 days later, I was sitting on the side of the turnpike, late on Friday night, waiting for AAA to arrive with a tow truck, and the “3 or 4 months later” turned into, “Maybe now’s the time.” A second tow on Saturday morning dropped the car off and knowing that I had to be back down the turnpike on Monday, the Service staff loaned me a courtesy vehicle for the next week. I asked Josh to reconnect me with Bryar, but he and his wife had just had a new baby, and Bryar was not going to be in for several days. So Josh connected me with Ray Asberry. Ray and I worked together, long distance, and put together a plan to hold the car I was interested in, until I got back into town on Friday evening. It was the same car that Bryar had been talking about with me, two weeks earlier. On Friday evening, my wife and I met Ray for the first time, took a test drive and loved the car. Well … everything came together and we drove away that same evening in a low mileage 2022 Murano. My thanks to Josh in the service department for asking the “What if” question; to Bryar in Acquisitions for a fair trade in value, and for pointing me to a logical upgrade; to Ray for stepping in and taking time to visit about our needs on the phone and putting things on hold ‘til I could get there. By the way, the car in reality is better than the pictures. My thanks also to Oscar in Financing, who helped me get everything tied together on Friday and Saturday. My gratitude is extended to the entire Jackie Cooper Nissan family. And I will continue to work with this incredibly talented and committed group of people! Cory Nickerson More
Other Employees Tagged: Bryar Ward
August 06, 2023
Very nice people,very helpful, I do recommend everyone to try this place if buying a car , this is actually my second vehicle that I purchased try this place if buying a car , this is actually my second vehicle that I purchased More
Other Employees Tagged: Tyrone Tolbert