Raymond Wagner | Page 17

I don’t write many reviews but Circle BMW and Jake are worth my time. I’ll begin with that the last 2 years I’ve owned my car circle has done nothing but take care of me. Pete always has a smile and A worth my time. I’ll begin with that the last 2 years I’ve owned my car circle has done nothing but take care of me. Pete always has a smile and Anna at the front desk is always waiting to help. From Jennifer making things easy for me with the loaners, Bob getting things taken care of for me as well as Jake always going the extra step to make me happy. There are many scenarios where I needed a loaner on a dime or something was rattling in my car and service was literally just a text away. This is not cliché by any means, I genuinely feel that this place is literally the best place to purchase or service your car. It’s a family oriented environment, they will do whatever it takes to make you happy and always figure something out to get the job done and in turn make you feel good. The newly renovated showroom also has a very clean feeling to it. All in all, I owe many thanks to circle and this review is the least I can do. Best regards, Michael! More

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Blake and Ray went above and beyond to help me even giving me a space to do virtual class while I waited. Even working on it faster than originally anticipated. giving me a space to do virtual class while I waited. Even working on it faster than originally anticipated. More

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Robert and crew were absolutely terrific. We are thrilled with our new purchase. Top quality vehicle, outstanding service and wonderful people. Highly recommend!! Thanks Robert! with our new purchase. Top quality vehicle, outstanding service and wonderful people. Highly recommend!! Thanks Robert! More

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An enthrallment of vehicular euphoria. I have been a client of Circle BMW since 2016. I recently got my second vehicle from them in October 2019. This dealership is such a great place. I ha I have been a client of Circle BMW since 2016. I recently got my second vehicle from them in October 2019. This dealership is such a great place. I have had the most fulfilling experiences during the tenure of my first vehicle. The service department overall is fantastic. Most of the service visits I had were usually with Ray. He is so kind and extremely efficient in processing your visit. He keeps you fully in the loop during the time your vehicle is being serviced and provides an assurance and timeline that is always met. I have purchased toys and gifts from the dealership store, both on the phone and in person. Each time the purchase is beyond pleasant, very accommodating and even when something is not in stock, I receive it within a mere few days. My new vehicle was yet another amazing experience. My client advisor was George. George is a delight to deal with and provided the most outstanding interaction. He created an environment that was calm, supportive and very rewarding. During the entire process, George not only listened to every single concern in the most genuine of ways but it was also apparent from the very beginning that my concerns were just as important to him as they were to me. George is a thoughtful and sincere advisor who did everything that was necessary for me to have the exact vehicle I wanted. While I was shown a few different models at the dealership, none had the matching specifications I required. However, that was no problem at all as George found me the exact vehicle I wanted and it arrived in the shortest amount of time. He is patient, diligent and in the time that I was awaiting the arrival of my new vehicle, George was in constant contact with me always making sure I was aware of the latest update. He was available every single time he was needed and never once strayed from his role as an amazing advisor. His goal was always to make sure I was happy and that I was. He approaches his role as an advisor with the strongest desire to make sure you get exactly what you want without any hesitation. His approach is never forced and he is determined to make you feel the satisfaction you deserve. In addition to George, the accommodations from Laura made all of this that much better. It is not just what you would expect from BMW, but it is what you would wish for with anyone. I also was fortunate enough to deal with Antonio who made what could be a ridiculously tedious and lengthy process of filling out paperwork, one of the most simplistic and care-free experiences I have ever encountered. He is extremely relatable which made the experience very enjoyable and while providing explanations to each document in the most clear and concise of ways, I was able to stay fully engaged so that my understanding of every document was always at the forefront. Antonio is beyond proficient in what he has to do but what stands out so much is his ability to normalize the financial process in a way that subsides any and all complications. You can not ask for a better person in this part of the process. In addition to George and Antonio, I had Brian as my delivery agent. Brain stands one million percent behind his title as a BMW Genius. His knowledge of the vehicle was so inspiring, authentic and created quite the unexpected beautiful learning experience. I was fascinated by Brian's knowledge and it was his passion and enthusiasm that made me even more excited to be driving this vehicle. I could have listened to Brian talking about BMW for hours. His knowledge is that amazing. I drove away from the dealership with a giddiness that made me feel like there was no other car in the world more perfect for me. If this review doesn't show you how wonderful this place is then please go visit it and see for yourself. Circle BMW is dedicated in making sure that every single aspect of their business leaves you enthralled in a cloud of complete satisfaction and joy. It is an immense pleasure to be able to say that my vehicle comes from this establishment. I look forward with great pride to many more years of having Circle BMW as my dealership. More

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I always had a great experience with the service dept when my x3 needed service. I worked with ziggy on the pre-owned car lot when i needed a replacement. He was great - helpful - not pushy - snsweted al when my x3 needed service. I worked with ziggy on the pre-owned car lot when i needed a replacement. He was great - helpful - not pushy - snsweted all my questions and mafe the whole experience eady and pleasant. Highly recommend ziggy and cirvle bmw More

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Pleasant experience at Circle My first time servicing my BMW with Circle BMW. Raymond Wagner was my service writer. He was very professional and informative, I will definitely rec My first time servicing my BMW with Circle BMW. Raymond Wagner was my service writer. He was very professional and informative, I will definitely recommend him and Circle BMW. More

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Trade in of BMW X3 for new 2019 BMW x3 Our sales associate, Charles, was extremely helpful. He was very knowledgeable about the vehicle as he had a previous position working with the produc Our sales associate, Charles, was extremely helpful. He was very knowledgeable about the vehicle as he had a previous position working with the product. Hon, in finance, made the paperwork part easy as he is very proficient at his job. I’ve had very good luck with the service department over the years. Everyone I’ve dealt with over the years has been extremely courteous and helpful. Justin has been my Genius for both cars, and is always helpful and available to answer and questions I’ve had. More

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Excellent service department I have always had a positive experience with Circle BMW, primarily in the service department. Today I had an exceptional service advisor Ray Wagner. H I have always had a positive experience with Circle BMW, primarily in the service department. Today I had an exceptional service advisor Ray Wagner. He was absolutely too notch. Friendly, knowledgeable and extremely helpful. I would highly recommend Ray and the whole team at Circle BMW. More

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excellent service, I had come in for a service of my 2016 BMW 535i and walked away with a 2019 BMW 540i. Excellent service and even better showroom! I had come in for a service of my 2016 BMW 535i and walked away with a 2019 BMW 540i. Excellent service and even better showroom! More

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Excellent dealershio Best in sales: Robert Cavalieri (he sold me 3 cars) Best in service: Bob Datri and his team (took care of 5 cars I bought from this dealership in the Best in sales: Robert Cavalieri (he sold me 3 cars) Best in service: Bob Datri and his team (took care of 5 cars I bought from this dealership in the last 15 years or so) More

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