Rejent Bhandari | Page 3

New Lease Thanks for all your assistance Henley. You were very helpful in my choosing of the 2018 Rav 4 Hybrid. Appreciate your professionalism and hard work. Thanks for all your assistance Henley. You were very helpful in my choosing of the 2018 Rav 4 Hybrid. Appreciate your professionalism and hard work. More

by ROBYNHOOD1 Verified Customer Verified Customer

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Everyone was professional and friendly. We have been very stressed and emotional since losing our home, car and possessions in the Paradise Fire on November 8th. The staff were so polite, pr We have been very stressed and emotional since losing our home, car and possessions in the Paradise Fire on November 8th. The staff were so polite, professional and helped make our buying experience stress free and friendly. Thanks for making our buying day a pleasant experience. Thanks, Dave and Denise Bradley More

by DDB1980 Verified Customer Verified Customer

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Horrible experience Over experience was horrible. I felt rushed by the salesman as I was choosing the color, options I was looking for as we walked through the inventory. Over experience was horrible. I felt rushed by the salesman as I was choosing the color, options I was looking for as we walked through the inventory. The closing salesman came out of the gate with outrageous quotes so almost walked away. Came back and negotiated an ok deal after 2 hours or more of back and forth. definitely have buyers remorse after getting to look at the final numbers. Finance guy told us he would get back in a day or two at latest to discuss lower finance terms outside Toyota. Never heard back from him and it’s been over one week since the car purchase. Found much cheaper interest rates on my own and secured the loan. Very disappointing. More

by Bellateddy1 Verified Customer Verified Customer

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efficient, less hassle. I did internet purchasing, in the process, I was contacted by Mr. Jason Seiff and an appointment was arranged to visit your dealership. I received p I did internet purchasing, in the process, I was contacted by Mr. Jason Seiff and an appointment was arranged to visit your dealership. I received printed information on the cars I am interested in. With the information I received, I was able to make up my mind of what car and price I will pay. I made my final offer of price which Mr. Seiff counter offer and I agreed. Mr. Seiff has been straight forward in the process which save me time. This is my second purchase of Toyota at your dealership within five years and this time is getting better experience. More

by TSAIELIZABETH Verified Customer Verified Customer

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Great sales rep Jonathan did an outstanding job. Great follow up and helpful through out the entire process. Easy to talk to and helped move the sale to completion. Jonathan did an outstanding job. Great follow up and helpful through out the entire process. Easy to talk to and helped move the sale to completion. More

by Rlbrlb Verified Customer Verified Customer

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Already did this Second time I bought a used car here. I feel that they are trustworthy. Henley and Tyson are a great team! Regent made sure to contact us, even on Second time I bought a used car here. I feel that they are trustworthy. Henley and Tyson are a great team! Regent made sure to contact us, even on his day of, to let us know about a change that could have impacted us negatively. More

by OIVEY2 Verified Customer Verified Customer

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A1 Customer Service Was just rewarded with the best customer service anyone could ask for buying a new car. Hands down there were a few hiccups along the way but they str Was just rewarded with the best customer service anyone could ask for buying a new car. Hands down there were a few hiccups along the way but they straightened everything out perfectly and left us happy customers. Thanks alex, most importantly thanks CHAD you are the xxxx. We really appreciate you The only complaint I had was the second go around and getting the car the manager of the CSI Didn’t seem too interested in fixing our missing key problem but one quick call to chad solved the problem!! More

by Tburke413 Verified Customer Verified Customer

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Good experience I had a good experience and i’m happy with the car. I was hurried through and kind of wish I would have looked around a little. I ended up going qui I had a good experience and i’m happy with the car. I was hurried through and kind of wish I would have looked around a little. I ended up going quite a bit over my price range. More

by Huey Verified Customer Verified Customer

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Great experience! Staff and management was very professional and negotiable. They were able to work with our price for Camry 2018 SE. We are happy with our purchase. Staff and management was very professional and negotiable. They were able to work with our price for Camry 2018 SE. We are happy with our purchase. More

by JOTRANDHAWA23 Verified Customer Verified Customer

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Long day. Little follow through. Salesman was helpful and accommodating but with most sales experience , folks are eager to sell but not so eager to be completely up front or follow u Salesman was helpful and accommodating but with most sales experience , folks are eager to sell but not so eager to be completely up front or follow up. Theft deterrents on the car were encouraged since it lowers your insurance we were told, however we called the insurance company while we were still in the showroom. Our company did not give a deduction on our policy for this expensive add on. We had it removed. Secondarily financing was supposed to shop the cuddle program through alternative credit unions but when it came down to it this step was never done resulting in the loan going through roseville Toyota financing. Several calls made to the dealership after the sale were not returned. More

by Country driver Verified Customer Verified Customer

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