Rejent Bhandari | Page 4

We had a great experience on buying our new car Henley Hernandez was very helpful and made our shopping so easy and smooth he was very Professional and was willing to listen to us as a customer I a Henley Hernandez was very helpful and made our shopping so easy and smooth he was very Professional and was willing to listen to us as a customer I appreciate his helping More

by HARESSHERZAD Verified Customer Verified Customer

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My great experience at Roseville Toyota I really appreciate Roseville Toyota for the best experience. I can’t express how much I am satisfied with my new toyota. Adam and Jim helped me find I really appreciate Roseville Toyota for the best experience. I can’t express how much I am satisfied with my new toyota. Adam and Jim helped me find my favorite car with a great deal. I will go back 100% for my next car at Roseville Toyota. I will recommend Roseville Toyota to my friends and relatives. More

by MOJGANALMASGANJ Verified Customer Verified Customer

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Hounding me I thought the buying process was typical, but I get daily calls and requests for surveys that I’m over it. Leave me alone!! Find someone else to bothe I thought the buying process was typical, but I get daily calls and requests for surveys that I’m over it. Leave me alone!! Find someone else to bother More

by MICHELLE_RADMAND Verified Customer Verified Customer

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Happy with dealership not with monthly payments I kept insisting during our negotiations about my 2018 Toyota Tacoma purchase that I wanted to keep my monthly payment at $500 per month with giving t I kept insisting during our negotiations about my 2018 Toyota Tacoma purchase that I wanted to keep my monthly payment at $500 per month with giving the dealership my trade in and $5,053 down payment, I am now stuck paying $549 per month for the next 3 years of my lease, I wish the dealership would have worked with me a little more to get my monthly payment to $500 per month that I would have been more comfortable paying. More

by DEWEYWILSON876 Verified Customer Verified Customer

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Loved the Miles the salesguy, hated the rest of the process miles was awesome, listened, didn't present anything with options we didn't want. was very thorough in asking all the right questions and making sure miles was awesome, listened, didn't present anything with options we didn't want. was very thorough in asking all the right questions and making sure we looked at EVERYTHING available. He didn't try to talk me into or out of anything, and let the test drive do the talking. I would shop with miles any day of the week, just not for Toyota. Yes we bought a RAV4, but only because Miles was such a standup guy. Then we had to deal with Howard. His only concern was selling the car. We explained we wanted to wait to refinance our home, and he kept pushing. On top of that he quoted a price with extras I told him i didn't want, which included LoJack. Every time he came back with a "deal" I said I didn't want Lojack and the other options he was peddling. We finally agreed on a monthly payment and an interest rate I was happy with. Then when we got in with Joe, come to find out Joe kept stating "That's the price and options you agreed to." I walked out the FIRST time to go get Howard to explain what he had told Joe I agreed to, and then straightened them out. At which time Joe started peddling extras. I told him I was in his office to sign a sales agreement and that it wasn't his place to continue to sell me option. He kept pushing, I walked out again, very upset. I left for some time, but considering the actual price of the car was good, ad our current vehicle had 300,000+ miles on it, we needed a reliable car. We finally agreed on the paperwork, and I tried to read everything while I signed. But when I got home I noticed a discrepancy and returned the next day. I spoke with Rejent, who had to make corrections to my contract because what? They hadd added the LoJack anyway. Needless to say, I will never shop at Roseville Toyota again. But if Miles goes anywhere else, I certainly will shop with him! More

by Konijn Verified Customer Verified Customer

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Customer Service Great customer service but was not happy with the interest rate being so high after my chapter 7 bankruptcy was discharged. I was under the impression Great customer service but was not happy with the interest rate being so high after my chapter 7 bankruptcy was discharged. I was under the impression I was off to a clean fresh start More

by SYLVIAKNIGHT67 Verified Customer Verified Customer

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Above and beyond experience. This place always provides the best possible customer service experience. It was my 2nd time buying a car @ Roseville Toyota and coming back there aft This place always provides the best possible customer service experience. It was my 2nd time buying a car @ Roseville Toyota and coming back there after several years i was suprised to receive another above and beyond experience when buying a car. Another thank you to Roman Lupu for such an amazing, fast and easy service. More

by OL.08TL Verified Customer Verified Customer

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Started out as a nightmare, however ended up much improved. Started out as a complete nightmare. I was specific with my needs. Finance did their own thing and lost financing. Ended up with higher financing but Started out as a complete nightmare. I was specific with my needs. Finance did their own thing and lost financing. Ended up with higher financing but a new 2018 Toyota Yaris Ai. My sales person Jennifer Buckley did an amazing job. She understood my requests and demands. Unfortunately it was financing (Regent) that did not hold up to his deal. The Nissan Versa Kelly Blue Book was only worth $10,000.00. Sold the vehicle for 12,499 and requested 14,000.00 from the bank. I informed Jennifer and the sales Manager if the negative equity of $4,300.00 was not included then there is no deal with Golden 1. I feel I was perfectly honest with my request and Roseville Toyota broke my trust. Ryan Ross put in a new loan offer through Golden 1 which was in pre approved status only not approved like I was with the previous loan. Unfortunately, I was never able to get approved through Golden 1 and ended up with Travis Credit Union. The only good end result was I was able to get the loan in my father's name only, keep the payments the same and include some extras for the vehicle. Example: Window tinting and seat protectant. I just feel that the extra week of frustration was preventable when I was clear of my request which was $20,000.00 pre approved credit, absorb negative equity of vehicle and $500.00 down payment. Any car that would fall under those requirements. My dad drove an unfinanced vehicle for a week. I am happy with the end result, unhappy that I took all the correct steps and still had to do it the Finance Manager way. Very frustrating experience but at least my dad got a new car at the end of the day. My biggest complaint Finance Manager's need to listen to the customer! More

by PICHUSA15 Verified Customer Verified Customer

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Great experience I had a great experience at Roseville Toyota. Everyone was nice, respectful and did not push me into something I would regret. They listened to what I I had a great experience at Roseville Toyota. Everyone was nice, respectful and did not push me into something I would regret. They listened to what I wanted and presented great options. Overall this was a great car buying process! More

by JON.ALBERTS2525 Verified Customer Verified Customer

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Amazing customer service I recently financed 2018 Toyota camry xse and I am loving it! Awesome customer service and friendly staff that treats you like family the best overall I recently financed 2018 Toyota camry xse and I am loving it! Awesome customer service and friendly staff that treats you like family the best overall! Highly recommended! More

by J.ASAEL Verified Customer Verified Customer

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