198 Reviews
Write a Review198 Reviews of Renata Starbranch
October 22, 2023
We live in Michigan. After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Kn After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Knowing we shouldn't drive the car for 10 hours with something wrong, we searched for a nearby Cadillac dealer in hopes they would get us in and diagnose the problem. Sure enough, the service manager said he wanted to help and would get us in to determine what was wrong. Once the problem was diagnosed and Renata confirmed they had the new part needed to fix the problem, she gave us an update and suggested a few places where we could have lunch while the car was being fixed. Shortly after we returned from lunch, Renata said the car was not only fixed, but they washed the outside and vacuumed the floor inside. What could have been a miserable experience was made much better by the service team. Thanks! More
Other Employees Tagged: Service Dept. manager (Pete?)
October 21, 2023
My favorite dealership to deal with. Real people. Real care. Great communication. I send my mom here to buy cars. Real people. Real care. Great communication. I send my mom here to buy cars. More
Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, John Seremetis , Steve Sousa, Peter Vincent
October 17, 2023
They are very good at what they do, on time and especially for what you ask. especially for what you ask. More
Other Employees Tagged: Denise Leigh, John Seremetis
October 17, 2023
From the sales and service folks to the general manager the team is top notch. Thank you to Renata, Randy King and the GM Alex. they are all awesome at what they do!!! the team is top notch. Thank you to Renata, Randy King and the GM Alex. they are all awesome at what they do!!! More
Other Employees Tagged: Randy King , Alex the GM