256 Reviews
Write a Review256 Reviews of Renata Starbranch
February 13, 2024
Disappointed that I had to fight so hard for something that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that sh that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that should not have been sold on vehicle. More
Other Employees Tagged: Alex Rogers, Mark Demartinis, Steve Jensen, Steven Lander , Jason Ellis mechanic
February 05, 2024
Always a pleasure when I take my truck to Colonial. From start to finish they crush it! From start to finish they crush it! More
Other Employees Tagged: Denise Leigh
January 05, 2024
Great service worked to get warrantee coverage quick turnaround will return again for service when needed turnaround will return again for service when needed More
Other Employees Tagged: Denise Leigh, John Seremetis
December 29, 2023
Everything was terrific! I say the same thing after every time i go there!! A great, pleasant atmosphere. I say the same thing after every time i go there!! A great, pleasant atmosphere. More
Other Employees Tagged: Alex Rogers, Pete Cascio, Denise Leigh
December 29, 2023
Customer service was great. They accommodated everything I asked for and kept in touch throughout the process. They accommodated everything I asked for and kept in touch throughout the process. More
Other Employees Tagged: Denise Leigh, John Seremetis
December 19, 2023
The service man who helped me was very nice and receptive. I always feel like I get exceptional service and hospitality at colonial Cadillac receptive. I always feel like I get exceptional service and hospitality at colonial Cadillac More
Other Employees Tagged: Denise Leigh, John Seremetis
October 23, 2023
We live in Michigan. After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Kn After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Knowing we shouldn't drive the car for 10 hours with something wrong, we searched for a nearby Cadillac dealer in hopes they would get us in and diagnose the problem. Sure enough, the service manager said he wanted to help and would get us in to determine what was wrong. Once the problem was diagnosed and Renata confirmed they had the new part needed to fix the problem, she gave us an update and suggested a few places where we could have lunch while the car was being fixed. Shortly after we returned from lunch, Renata said the car was not only fixed, but they washed the outside and vacuumed the floor inside. What could have been a miserable experience was made much better by the service team. Thanks! More
Other Employees Tagged: Service Dept. manager (Pete?)
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