Renata Starbranch
Renata Starbranch at Colonial Cadillac

Renata Starbranch | Page 7

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.7
262 Reviews
4.7

262 Reviews

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262 Reviews of Renata Starbranch

December 18, 2024

Dealership Rating
Employee Rating

I appreciate the service that reflects their customer value. Always get correct informative answers. Service many different cars over the years there and find it one of the best GM deals in the area to g More

by PAUL.KAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

We dropped vehicle off Without an appointment and they took our vehicle right away that day. They kept us informed of the mechanical issue that was found. Repaired issue and had it back to us same day. Gr More

by GALLEN2568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

November 18, 2024

Dealership Rating
Employee Rating

As always, excellent customer service. Thank you and enjoy your holidays. I hope they are happy and healthy. More

by BUBBA_KEANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Seremetis

November 16, 2024

Dealership Rating
Employee Rating

Denise keeps me coming back! ! She is thoughtful, timely, pleasant, knows her customers and she CARES!! More

by SUZIE.WINCHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Colonial Cadillac responded

Hi Suzie! Im glad to hear Denise is your go to in Service! Thanks for your continued loyalty.

October 25, 2024

Dealership Rating
Employee Rating

Colonial Cadillac has by far one of the best service departments around. Fast, efficient, communicative. This dealership is definitely a 10 out of 10. More

by callahanluke395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 21, 2024

Dealership Rating
Employee Rating

Service writer needs more customer training Calls not returned negative response to easy questions definitely need customer support training More

by TKSJDGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

August 07, 2024

Dealership Rating
Employee Rating

Always a positive experience at Colonial. We have been going there for years. We just leased a new XT5 so will be going there for years to come! More

by RICKJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Liebermann, Steven Lander

June 06, 2024

Dealership Rating
Employee Rating

Pleasant,welcoming and professional staff. Renata is the best Always a pleasant experience at Colonial More

by BBYRNE0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Steven Lander

June 04, 2024

Dealership Rating
Employee Rating

No communication between service and call back, to no one’s fault. Everyone is so busy, it s unknown if car was ready ( it was) after 4 days, but found out after 10. More

by bonniejohnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 28, 2024

Dealership Rating
Employee Rating

Renata was very knowledgeable and responsive. She was able to get my daughter’s car fixed quickly so we could start our post graduation trip across the country. More

by JIM@ELLISPARTNERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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