Rene Cruz | Page 6

Nissan of Torrance responded

Thank you for the fantastic review! We strive to provide excellent service and it's great to hear that we have exceeded your expectations. We look forward to welcoming you back and delivering a clean car every time. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for your feedback. We apologize for the loud TV and music, and we will make sure to adjust the volume in the future. We appreciate your business and hope to provide a more enjoyable experience next time. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for your glowing review! We are thrilled to hear that you had an excellent experience with our service and that our team provided great customer service. We would be honored to have your business again in the future and help you find the perfect Nissan. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you so much for taking the time to leave us such a kind review! We are glad that you had a positive experience with our team at the dealership. We strive to provide excellent service and a clean environment for our customers. We appreciate your support and look forward to seeing you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for the positive feedback! We pride ourselves on clear communication and making the replacement process as smooth as possible. We're glad you enjoyed the facilities while you waited. We hope to work with you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

We are thrilled to hear that your experience with our service was fast and considerate. Our team takes pride in clear communication and ensuring that our customers understand the work being performed. Thank you for your review and for trusting us with your recall. We appreciate your business! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Kimberly, we apologize for the inconvenience you experienced during your second visit to our dealership. We understand your frustration and are committed to resolving your radio issue. Thank you for bringing this to our attention and we hope to make it right.

Nissan of Torrance responded

Thank you for your amazing review! We are thrilled that we were able to assist with your car needs and provide excellent service. Your satisfaction is our top priority. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for the amazing review! We are thrilled to hear that our dealership exceeded your expectations and provided you with accommodating, friendly, and professional services. We truly appreciate your recommendation and look forward to serving you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hi there, we apologize for the longer than usual wait time and understand your frustration. We'll make sure to address this with our team and improve for a better experience next time. Thank you for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager