Rene Lapaz | Page 2

Service at this dealership has severely declined. I bought a 40K SUV with 12,000 miles on it and paid 3K for a warranty, when I went in for my first maintenance at 18,000 miles, I was charged $177. P I bought a 40K SUV with 12,000 miles on it and paid 3K for a warranty, when I went in for my first maintenance at 18,000 miles, I was charged $177. Previously I had bought an Es 350 with 20,000 miles and my first two maintenance appointments were free of charge. Also, I recommended this dealership to a friend of mine who has since bought two vehicles there and also had free maintenance for his first two times, and the last one he bought was pre-owned with 50,000 miles on it. I was told my warranty was for computerized components and I did not buy the extended warranty to cover service. In the past neither my friend or I had to purchase an extended warranty for the first couple of service appointments. They were complimentary. This is just another example of how the average consumer is suffering from the excessive inflation in these times while big businesses pass on their increased expenses to those consumers who have no way of passing their expenses on to anyone else. I live out of state from this dealership and drive about a half hour to get there,and do not see any reason for continuing to buy or service my vehicles there anymore. More

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I’ve purchased three cars from this dealership and it have been seamless every time. Rene, Hung, and Billy makes it fun buying a car. have been seamless every time. Rene, Hung, and Billy makes it fun buying a car. More

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buying a car is never pleasant but once you have resigned yourself to the fact that you have to buy a new car and in todays market pay top dollar everyone at this dealership was as friendly and kind as they yourself to the fact that you have to buy a new car and in todays market pay top dollar everyone at this dealership was as friendly and kind as they could be. I would recommend them and give them my business again More

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Rene, Bill and Sanjay helped me during my car purchase. They were all very helpful and knew the specifics of their respective department of the process. Everything was explained clearly and they made my ex They were all very helpful and knew the specifics of their respective department of the process. Everything was explained clearly and they made my experience efficient and enjoyable. More

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I had worked with Bill on my search for pre owned cars and the inventory was really lean and finally found a car that worked out and was treated really well in this dealership and the salesmen really help and the inventory was really lean and finally found a car that worked out and was treated really well in this dealership and the salesmen really help each other out as Nick had another delivery show up but the guy who sits across from him Nick went over the car with me! I have also worked with the service department and they are very helpful and pretty reasonable for a dealership! More

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Rene Lapaz and Bill Kessler are a excellent team at Herb Rene Lapaz and Bill Kessler are a excellent team at Herb Chambers Lexus in Sharon MA. If you are in need of a used or new vehicle please go on down t Rene Lapaz and Bill Kessler are a excellent team at Herb Chambers Lexus in Sharon MA. If you are in need of a used or new vehicle please go on down to Sharon and ask for this amazing master sales team. You will get amazing customer service!!! I am so happy to be apart of the Lexus family!!! More

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I worked with Bill Kessler Rene Lapaz and Sanjay at Herb Chambers lexus in Sharon Ma and they could not have made the car buying experience any easier for me. I had a specific car that i wanted and a specif Chambers lexus in Sharon Ma and they could not have made the car buying experience any easier for me. I had a specific car that i wanted and a specific budget and they mad it happen right down to hilding the vehicle intil i received my insurance check i cant think of another dealership that would do that. Also i would like to give a shout out to RJ the parts manager for referring me thank you to all i will definitely be back next time i need a vehicle More

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This is my third purchase at Lexus.I was especially This is my third purchase at Lexus. I was especially pleased to work with Rene because at no time did I feel pressured. Rene was also pleasant and r This is my third purchase at Lexus. I was especially pleased to work with Rene because at no time did I feel pressured. Rene was also pleasant and respectful. More

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If you are looking for a new or used car. Rene LaPaz and Bill Kessler are an excellent master sales team and more importantly exceptional individuals who are very personable, knowledgeable, and very pleasa Bill Kessler are an excellent master sales team and more importantly exceptional individuals who are very personable, knowledgeable, and very pleasant to deal with. Both are an asset not only to the profession but to Herb Chambers of Lexus in Sharon MA as well. More

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Good ServiceGood peopleNice placeGood priceBest Good Service Good people Nice place Good price Best experice 100% in everiting Recomendable 5 starts Good Service Good people Nice place Good price Best experice 100% in everiting Recomendable 5 starts More

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