Renee Knapp
Renee Knapp at Mike Molstead Motors

Renee Knapp | Page 2

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
186 Reviews
4.9

186 Reviews

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186 Reviews of Renee Knapp

August 30, 2026

Dealership Rating
Employee Rating

Great people and dealership to work with from sales to service! They hold my business! More

by pahnisch12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2026

Mike Molstead Motors responded

Providing a great experience and building lasting relationships with our customers is what we strive for every day. We truly appreciate your business and the opportunity to continue taking care of your vehicle needs. Thank you for choosing Mike Molstead Motors!

August 13, 2026

Dealership Rating
Employee Rating

Long wait. Waited 1 1/2 hours for oil change and tire rotation. Otherwise everything was satisfactory. More

by JCMOELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Reeser, Danielle Vance

Aug 14, 2026

Mike Molstead Motors responded

Thank you for taking the time to leave us a review! We're glad to hear everything else about your visit was great. We do apologize for the longer than expected wait for your oil change and tire rotation. Thank you for choosing Mike Molstead Motors!

August 07, 2026

Dealership Rating
Employee Rating

If harder work makes a diffrence it's worth it. I just thought $488.00 was alot for an hours work. I guess we were always pd. by hrs. worked. But I am 87 yrs. old and live in a MONEY is Americas More

by jakedij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Very knowledgeble, But to the point.

Aug 10, 2026

Mike Molstead Motors responded

We know repairs can be a significant expense, and we work hard to provide quality workmanship, experienced technicians, and dependable service to help keep your vehicle safe and reliable. We're grateful for the opportunity to earn your business and hope to continue serving you for years to come. If you ever have questions about an estimate or recommended repairs, we're always happy to explain everything and discuss your options. Thank you again, and we wish you many safe miles ahead!

August 06, 2026

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Employee Rating

still waiting for parts to arrive so. .....cant really complete this survey but herer goes More

by fmttyler260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Jenkins

Aug 10, 2026

Mike Molstead Motors responded

We truly appreciate your patience as we wait for the necessary parts to arrive. We know delays can be frustrating, and we're working to get everything completed as quickly as possible. If you have any questions or would like an update on your vehicle, please don't hesitate to reach out. We look forward to getting you back on the road soon!

August 05, 2026

Dealership Rating
Employee Rating

I like the fact that the facility is modern and always neat and clean. It tells me they are going to treat my vehicle the same. The personal present themselves in the same manner. They are knowledgeable a More

by johgor65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Mike Molstead Motors responded

Thanks so much for your thoughtful review! It's wonderful to hear we've earned your trust by getting the job done right the first time. We truly appreciate your business and look forward to taking care of you again!

August 05, 2026

Dealership Rating
Employee Rating

It was all good made my appointment in person. They set it up for me. I brought the vehicle in. It was done in a timely matter, and I was very satisfied. I would recommend their service department More

by jrw0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

Mike Molstead Motors responded

Thank you so much for your kind words and recommendation! Our service team works hard to make every visit as convenient and efficient as possible, and it's great to know we delivered. We truly appreciate your trust in Mike Molstead Motors and look forward to taking care of you and your vehicle again in the future!

July 30, 2026

Dealership Rating
Employee Rating

Great, friendly service! The waiting area is very large and comfortable. They make getting your car in for service a breeze! More

by melissaberger93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Mike Molstead Motors responded

Making the service process easy and convenient for our customers is always our goal. We truly appreciate your support and look forward to taking care of you and your vehicle again in the future!

July 26, 2026

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Employee Rating

Great Advisor! Listens to customers concerns and follows customer vehicle through the entire Ford Experience. More

by jthomasjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Mike Molstead Motors responded

Providing attentive communication and exceptional customer care is what we strive for every day. We truly appreciate your trust in our team and look forward to serving you again!

July 21, 2026

Dealership Rating
Employee Rating

Great service every time I come to the dealership. I won't go anywhere else! More

by R. Knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Mike Molstead Motors responded

We truly appreciate your continued support and look forward to taking care of you and your vehicle for many years to come. See you at your next visit!

July 15, 2026

Dealership Rating
Employee Rating

Very nice atmosphere & the service area is so clean. I appreciate the communication & helpfulness of all. More

by rhetablock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Mike Molstead Motors responded

Thank you so much for your kind words! Providing excellent communication and helpful service is always our goal, and we're grateful for the opportunity to earn your trust. We look forward to seeing you again at Mike Molstead Motors!

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