Renee Malcolm

I am very impressed with the sales person Mr. Chevist Mitchell. When we went for a test drive, he gladly agreed to let us drive a Mercedes EQE, EQS and also a Plugin Hybrite version without even Chevist Mitchell. When we went for a test drive, he gladly agreed to let us drive a Mercedes EQE, EQS and also a Plugin Hybrite version without even knowing if we would make a decision to buy a car from him on that day. He also took time and patiently went over all the setups and features of the first car we drove. The other members of the Silver Spring dealership group were also very friendly and helpful. Especially, the lady named Renee Malcolm who is a SME of EV charging related matters. She has been answering my questions related to EV charging, even after my wife and I purchased their EQE model car. When you decide to buy a Mercedes, you should first go to this dealership, in Maryland, and check with them to see if the model that you are looking to buy are in their stocks. More

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Mr Edward Moore is very professional and knowledgeable . He’s is very helpful, patient and kind . I had a pleasure working with him & I will continue to work with him everytime when come and get a new car . He’s is very helpful, patient and kind . I had a pleasure working with him & I will continue to work with him everytime when come and get a new car .. More

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Renee Malcolm-very nice, knowledgable, going above & beyond for the customer, Thank you for the excellent service! It was pleasure doing business with you. beyond for the customer, Thank you for the excellent service! It was pleasure doing business with you. More

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Extremely happy with my experience purchasing my vehicle Mr Lenoir was very helpful and knowledgeable of the vehicle I wanted he was vet patient and gave me confidence in decision to make my deal. Mr Lenoir was very helpful and knowledgeable of the vehicle I wanted he was vet patient and gave me confidence in decision to make my deal. More

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Very courteous, friendly and respectful. Clean facilities and top notch service. Edward and Renee we extremely helpful Clean facilities and top notch service. Edward and Renee we extremely helpful More

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I bought my second car from this dealership recently; Celestine Lovence was the one I dealt with for my first car as well as my second car. He is very knowledgeable, personable and a very pleasant person Celestine Lovence was the one I dealt with for my first car as well as my second car. He is very knowledgeable, personable and a very pleasant person to deal with; I’m very happy with the car I purchased. Renne Malcom has been very helpful to me in learning about all the new upgrades in my new car. She is very knowledgeable, very pleasant and very helpful, I have seen her twice since I bought my car recently and the support she has provided has been excellent. Congratulations to Mercedes Benz for employing outstanding individuals. More

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Edward was very informative, helpful and friendly. You have great staff there. Renee was also helpful in showing my how to work my car. You have great staff there. Renee was also helpful in showing my how to work my car. More

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This was the fastest and most pleasant car buying experience my wife and I had. experience my wife and I had. More

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From my first internet inquiry to leaving in my new vehicle everything was 5* with this dealership. My Sales Associate Julian Chin was so kind and helpful and made the whole process easy, efficient and vehicle everything was 5* with this dealership. My Sales Associate Julian Chin was so kind and helpful and made the whole process easy, efficient and enjoyable and my new car is absolutely gorgeous. The orientation with Renee was super informative and helpful too. I highly recommend this dealership. More

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Renee, as a Mercedes-Benz ambassador, provided an exceptional experience in helping me navigate the complex components of operating my car. Her ability to simplify and explain the various features wi exceptional experience in helping me navigate the complex components of operating my car. Her ability to simplify and explain the various features with clarity and patience made the process feel seamless, especially for someone like me who can find these modern elements daunting. Her genuine and approachable demeanor is complemented by her unwavering availability whenever I encounter a roadblock, She ensured that assistance is always just a call away. This level of service provided a personal and caring touch to the Mercedes experience, More

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