May Shyne

I walked into Mercedes-Benz of Silver Spring on a Saturday afternoon and Julian Chin immediately met me at the welcome counter. I had a good idea what I wanted and Julian was an absolute pleasure to Saturday afternoon and Julian Chin immediately met me at the welcome counter. I had a good idea what I wanted and Julian was an absolute pleasure to work with. He was personable and professional, answered all my questions, and followed up off-hours on how I was doing with my new vehicle. May Shyne, in the Finance department, was equally great to work with. I've bought my share of vehicles over the years and this was, by far, the easiest, quickest, and most convenient experience I've ever had. More

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I had the pleasure of working with Julian Chin at the Silver Springs Mercedes-Benz dealership. Julian was extremely helpful, efficient, knowledgeable and friendly. He went above and beyond to be sure my Silver Springs Mercedes-Benz dealership. Julian was extremely helpful, efficient, knowledgeable and friendly. He went above and beyond to be sure my purchase was smooth and successful. If you're in search for a car then ask for Julian Chin you will not be disappointed!! Also, May Shyne who is the Finance Manager made this a pleasurable buying experience! Thank you both. - D. Brinsen More

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I just moved to the USA and Julian Chin helped Me buy my first car. He was great, very responsive and transparent. I am very happy and highly recommend the dealer. first car. He was great, very responsive and transparent. I am very happy and highly recommend the dealer. More

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Chevist was great! I have brought 3 cars from the Silver Spring dealership and they are outstanding! Shout out to Keith and Mae! I have brought 3 cars from the Silver Spring dealership and they are outstanding! Shout out to Keith and Mae! More

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Julian Chin made our buying and trade-in experience so pleasant. We appreciate his friendliness and commitment to a great customer encounter. Would definitely recommend him. pleasant. We appreciate his friendliness and commitment to a great customer encounter. Would definitely recommend him. More

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Sales, Management and Finance personnel I dealt with were very courteous, efficient and extremely professional, Mr Chevist Mitchell in particular was very helpful in walking us through and providing an in- very courteous, efficient and extremely professional, Mr Chevist Mitchell in particular was very helpful in walking us through and providing an in-depth and thorough demonstration of all the vehicles features of the vehicle not only at the time of sale but also on follow-up calls and visits. His engaging personality and commitment to customer satisfaction made entire buying process a most satisfying experience. More

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From start to finish, Julian Chin was absolutely fantastic. Took care of every detail and made the entire process very easy. Never had a better experience fantastic. Took care of every detail and made the entire process very easy. Never had a better experience More

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Best experience I could have imagined! Julian Chin was professional, knowledgeable and made everything run smooth. I don't think I could've asked for a better salesman. He even thru in two Julian Chin was professional, knowledgeable and made everything run smooth. I don't think I could've asked for a better salesman. He even thru in two Mercedes Benz Yeti cups because I liked them! Would definitely recommend you go to MB of SP if you are in search of a vehicle while experiencing the best customer service. Any anxiety I was experiencing, Julian was there to reassure me and indeed I drove away with my dream car! More

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Had the pleasure completing a sales transaction with Julian Chin in sales as a customer. Has 25 years experience and in motivated, flexible with his schedule and knowledgeable on the products and servic Julian Chin in sales as a customer. Has 25 years experience and in motivated, flexible with his schedule and knowledgeable on the products and services at Mile One and Mercedes-Benz USA. Our particular purchase transaction was outstanding and Julian delivered on a white glove experience. Julian tailored his style to met our requirements, deployed no high pressure sales tactics and work with us to close the deal late into the evening. He balanced our client requirrments with Mile One's profitability interest efficienty lin closing the deal. I would work with Julian again on a sales transaction and recommend him to other clients as a referral. He's very capable salesperson, from a customer optic, and would make a good senior sales manager if he wants to advance his career. More

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Cliff was amazing from the initial phone conversation, to meeting at the dealership, test drive, and the entire buying process. meeting at the dealership, test drive, and the entire buying process. More

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