Renees service was excellent and super
professional
Finance process he’s very hard they always try to make more money
Service experience is never good
professional
Finance process he’s very hard they always try to make more money
Service experience is never good
More
by EAST1818
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Potter
Apr 06, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Renee, we are very happy she is on our team!!
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on DealerRater!
Awesome service all around!
Everyone was professional and Nice and everything was really clean too.
Everyone was professional and Nice and everything was really clean too.
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by JOHNDANIEL34
Verified Customer
Verified Customer
Apr 06, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
John,
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Renee, we are very happy she is on our team!!
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on DealerRater!
Professional and very knowledgeable.
Also willing to go that extra mile for you and always available to answer any questions
Also willing to go that extra mile for you and always available to answer any questions
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by Gary
Verified Customer
Verified Customer
Apr 05, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Gary,
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Renee, we are very happy she is on our team!!
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on DealerRater!
***HECTOR the SALES MANAGER IS A REAL JERK!
!***************Everyone was great. Renee is amazing and Kenny G was professional as always. We got to finanace and he was awesome as well. There was
!***************Everyone was great. Renee is amazing and Kenny G was professional as always. We got to finanace and he was awesome as well. There was an error in the price and they had to get a guy named Hector (sales manager, Kenny was on vacation). This guy Hector was so nasty and rude, that if it wasnt for how nice everyone else was, I would have walked out. We payed 94 thousand dollars cash for a car. We payed MSRP, plus dealer fees without blinking an eye, and this guy trys to extort us for another 2k. After waiting 14 months for the car, he says "I have multiple people who will buy this car for 25K over MSRP right now, are you really going to walk away over 2k" After trying the nice route, I had to threaten to sue the jerk using the texts and emails I had just to get him to do the obvious, and right thing. Again, every single other part if the process was perfect, but this guy literally ruined the experience. I gave them full stars because it shouldn't have an impact on the the great service we received from everyone else
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by gvignola
Verified Customer
Verified Customer
Mar 18, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Hello,
We want to personally thank you very much for buying your new Chevrolet from us and let you know how much we appreciate you allowing us to earn your business.
Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well Renee! We are very fortunate to have her on our team!!! Also, sorry for your experience with hector!!!
Service was great.
.all were very professional and courteous..can't find any reason to complain.
.all were very professional and courteous..can't find any reason to complain.
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by F4ESP
Verified Customer
Verified Customer
Mar 09, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Hello,
We want to personally thank you very much for buying your New Chevy from us and let you know how much we appreciate you allowing us to earn your business.
Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with Renee and our team, we are very fortunate to have each and every one of them on our team!!
The entire experience was very fast which I appreciated.
Rene Smith was great salesman treated me like family.
Rene Smith was great salesman treated me like family.
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by GUILLCUBA
Verified Customer
Verified Customer
Mar 08, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Renee, we are very happy and fortunate to have her on our team!!
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on DealerRater!
Very pleased with Jason levy Renee and billy.
Very knowledgeable and helpful. Answered all our questions and helped us make our decision.
Very knowledgeable and helpful. Answered all our questions and helped us make our decision.
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by GRANDMA1952
Verified Customer
Verified Customer
Other Employees Tagged:
Billy Janetvilay, Jason Levy
Mar 03, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Hello Grandma!
Hello,
We want to personally thank you very much for buying your new car from us and let you know how much we appreciate you allowing us to earn your business.
Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well Renee and Billy!! We are very fortunate to have them both on our team!!!
When I arrived at my appointment time, the service
representative was ready for me and my car.
representative was ready for me and my car.
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by wendyginz
Verified Customer
Verified Customer
Feb 28, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!!
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on DealerRater!
What a great experience!
Very professional, knowledgeable staff, thank you for being so helpful and efficient!
Very professional, knowledgeable staff, thank you for being so helpful and efficient!
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by Treeforme
Verified Customer
Verified Customer
Feb 21, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with our team!!
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on DealerRater!
Welcoming.
Knowledgeable sales people. And staff. Nice auto mobiles.good location clean environment.reasonable pricing. Willing to close the deal
Knowledgeable sales people. And staff. Nice auto mobiles.good location clean environment.reasonable pricing. Willing to close the deal
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by RAJCOOMAR_B
Verified Customer
Verified Customer
Other Employees Tagged:
Elan Ohana
, Ahmed Fares, Billy
Feb 18, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with our team!!
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on DealerRater!
Feb 19, 2022 -
Lou Bachrodt Chevrolet Coconut Creek responded
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with our team!!
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on DealerRater!