Reza Moshiri | Page 4

I recently purchased a used Acura Integra Type S with a 6-speed manual transmission. The dealership presented a clean service report and claimed their inspection showed no issues. Within weeks, the clutch 6-speed manual transmission. The dealership presented a clean service report and claimed their inspection showed no issues. Within weeks, the clutch catastrophically failed. Upon investigating, I found: Multiple independent mechanics who looked at the car unanimously confirmed this damage was from long-term abuse and poor driving technique - damage that couldn't possibly have occurred during my brief ownership. Most damning of all, I even had the chance to speak with the car's prior service center where they confirmed that the car had indeed exhibited similar issues in prior service appointments and the owner chose not to make repairs. Beyond the clutch, there was significant additional wear and tear to other parts of the car that Lou Sobh Honda either missed in their ‘inspection’ or chose not to disclose. When confronted with this evidence, Lou Sobh Honda accused me of not knowing how to drive a stick and having caused this damage myself. I have owned manual cars my whole life and driven hundreds of thousands of miles using a manual transmission - I even learned how to drive and took my driving test on a stick and the car I traded in to Lou Sobh Honda was a manual car with close to 200K miles on it - and I have never managed to blow out a clutch before. To suggest that I could destroy the clutch in what is one of the most reliable car brands in mere miles, is just an absurd attempt to avoid any responsibility. This dealership is either incompetent at inspecting performance vehicles or deliberately deceptive - either way, they won't stand behind their sales when problems emerge More

by kheckle91 Verified Customer Verified Customer

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Lee was very professional and not your typical car salesman. He acted more as a consultant working with me throughout the process. salesman. He acted more as a consultant working with me throughout the process. More

by DAN@DBSSALES.COM Verified Customer Verified Customer

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Lou Sohb Honda has been one of the easiest and most reliable service centers I have worked with. The online reservation website makes booking an appointment easy and convenient. reliable service centers I have worked with. The online reservation website makes booking an appointment easy and convenient. More

by George Verified Customer Verified Customer

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I have been dealing with Lou Sobh for many years. It’s always a pleasant experience It’s always a pleasant experience More

by Ablandino Verified Customer Verified Customer

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These people are awesome. Good job! They took care of me and the service was fast! Good job! They took care of me and the service was fast! More

by JLREVELO Verified Customer Verified Customer

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Great experience. Reza and Juan helped us locate/order the specific Honda Pilot we were looking for. Reza and Juan helped us locate/order the specific Honda Pilot we were looking for. More

by BROWNKW7 Verified Customer Verified Customer

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Reza and his team were super helpful and easy to work with. They were able to locate the exact interior and exterior color we were looking for and secure the vehicle for us. Honest and dependable compa with. They were able to locate the exact interior and exterior color we were looking for and secure the vehicle for us. Honest and dependable company. Look forward to working with them again in the future. More

by m2adler Verified Customer Verified Customer

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It was good, smooth process , good explanation of the process, deal and queries that I had. process, deal and queries that I had. More

by ndaggubati1 Verified Customer Verified Customer

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Great people at Lou Sobh Honda. Excellent service and reasonable price. Thank you all for the wonderful experience! Excellent service and reasonable price. Thank you all for the wonderful experience! More

by genecucuta Verified Customer Verified Customer

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Beyond satisfied and impressed with the level of service and courtesy my wife and I were shown at Lou Sobh Honda. My wife was there in person while I was only involved over the phone, but Steve Rossi and t and courtesy my wife and I were shown at Lou Sobh Honda. My wife was there in person while I was only involved over the phone, but Steve Rossi and the team at Lou Sobh Honda went far beyond our expectations. Easiest purchase we've ever made! Seriously folks, Don't waste time shopping for a Honda anywhere else! I know we'll be back to see Steve, Nick and Jacob for the next one. Thanks for the Home Run, Fellas! Great Job! More

by nicolescheidl6 Verified Customer Verified Customer

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