281 Reviews
Write a Review281 Reviews of Rhonda Cook
May 12, 2019
Closing made the deal not worth it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it was rush, rush and pushed the paper work which was selling contracts and nothing to do with car sales.After buying 13 Toyotas which I still have 3 I'm finished doing business with Toyota. In years gone by Toyota would never do business this way. I agree with other statements here that the closing is a pile on of paper work that you cannot digest in days much less minutes . Statement made while attempting to read the papers can not to be trusted , so sad that a great car company has let there dealers conduct business this way.............worse then the old used car lots when tire kicking was an inspection ! More
Other Employees Tagged: Tom Pardo, Tonya Stiver, Jimmy Hill
October 14, 2018
I am pleased with my purchase of my 2019 Avalon. I was especially pleased with your salesman David Vallejo who was knowledgeable, helpful,courteous and a pleasure to negotiate with. He is a credit to I was especially pleased with your salesman David Vallejo who was knowledgeable, helpful,courteous and a pleasure to negotiate with. He is a credit to your dealership. More
Other Employees Tagged: Tim Moore, David Vallejo , Tommy Aviles
September 01, 2018
Great experience After looking at cars over a period of months, we were very pleased to purchase our new car at Phillips Toyota. Our salesman, Duey Cyr, was knowledge After looking at cars over a period of months, we were very pleased to purchase our new car at Phillips Toyota. Our salesman, Duey Cyr, was knowledgeable and helpful. Will recommend to others. More
Other Employees Tagged: Duey Cyr , Mike in finance
October 20, 2017
Phillips Toyota Fair prices, good trade-in prices, great salesman, especially Sonny Rothwell. Excellent service department. I've bought six cars from Sonny! He's a ha Fair prices, good trade-in prices, great salesman, especially Sonny Rothwell. Excellent service department. I've bought six cars from Sonny! He's a hard worker. Highly recommend this dealership. More
Other Employees Tagged: Tonya Stiver, Tim Moore , David Newton, Sonny Rothwell
October 13, 2017
Service October 12, 2017 I scheduled an appointment with Rhonda who always does an exceptional job in communicating what needs to be done on my Avalon. She always has a warm a I scheduled an appointment with Rhonda who always does an exceptional job in communicating what needs to be done on my Avalon. She always has a warm and friendly greeting when I arrive and sees that the work is done in a timely fashion. She’s the best! Marty Yaeger More
September 27, 2017
Professional Everyone is very professional knowledgebase friendly attentive. Service was quick they explained all the features on the car i was interested in. Pi Everyone is very professional knowledgebase friendly attentive. Service was quick they explained all the features on the car i was interested in. Picked up my car rhe next day More
Other Employees Tagged: Jamie Reed, Dennis Jacinto , Tony Viero
September 04, 2017
Can't say enough about Phillips Toyota and Sonny! This was our 5th car purchase and it was as wonderful as the first experience. Sonny is always helpful before, during, and even after the sale. We act This was our 5th car purchase and it was as wonderful as the first experience. Sonny is always helpful before, during, and even after the sale. We actually enjoy the car buying experience at Phillips Toyota and are satisfied with our purchase. Sonny always says hi when he sees us at the dealership for oil changes! More
Other Employees Tagged: Tonya Stiver , Sonny Rothwell
September 01, 2017
Outstanding Service Department We recently brought our Toyota Camry in for service. Every person we encountered greeted us with a smile and treated us like valued customers. Rhonda, We recently brought our Toyota Camry in for service. Every person we encountered greeted us with a smile and treated us like valued customers. Rhonda, in particular, was so helpful and kept in touch with us every step of the way. We can't thank her enough! More
July 25, 2017
Satisfaction seemed to be a priority All of the employees we dealt with seemed concerned that our experience was positive.Andrew was extremely professional and addressed all of our inquir All of the employees we dealt with seemed concerned that our experience was positive.Andrew was extremely professional and addressed all of our inquiries.Tim was very accommodating and made sure we were satisfied with our transaction.Overall, the experience was very positive More
Other Employees Tagged: Michael "Mikey" Kuhn, Tim Moore , Andrew Hagon
July 06, 2017
Rhonda Cook, Service Advisor: Efficient & Professional Your Service Advisor Rhonda Cook is really a big assset to your company. She is very efficient and professional. She listens and responds well to c Your Service Advisor Rhonda Cook is really a big assset to your company. She is very efficient and professional. She listens and responds well to customers. I believe customers who leave happy after any encounter will stay with Toyota, I'm one of them (since 1991). More

