281 Reviews
Write a Review281 Reviews of Rhonda Cook
June 15, 2017
My first time Took my truck for service . Everyone was great. So friendly. Checked for recalls , found and fixed. For the time it took me to go next door and have l Took my truck for service . Everyone was great. So friendly. Checked for recalls , found and fixed. For the time it took me to go next door and have lunch, when I came back it was finished with everything. I have been to other Toyota dealerships and this one is my favorite. More
May 30, 2017
Rhonda My 2006 Toyota Sienna runs like a champ thanks to Rhonda and the service crew. I feel secure and safe thanks to their care and service.Their cost was My 2006 Toyota Sienna runs like a champ thanks to Rhonda and the service crew. I feel secure and safe thanks to their care and service.Their cost was fair for the superior quality of their service. More
April 19, 2017
excellent service I received excellent service from Ronda every time I have had my Camry serviced. She has always given me customer delight and met or exceeded my expec I received excellent service from Ronda every time I have had my Camry serviced. She has always given me customer delight and met or exceeded my expectations. More
April 12, 2017
Outstanding and fast service. My first experience with Phillips Toyota was truly outstanding from my meeting Rhonda to the completion of my repairs..My car was towed to the dealers My first experience with Phillips Toyota was truly outstanding from my meeting Rhonda to the completion of my repairs..My car was towed to the dealership and the repairs were done and I am truly satisfied. I have been a Toyota owner for a long time and this is by far the best experience I have ever had. Keep up the good work. More
January 26, 2017
2007 Toyota Camry Service Staff was knowledgeable , courteous and professional. Performed requested service well and informed me of potential problems that did not need to be Staff was knowledgeable , courteous and professional. Performed requested service well and informed me of potential problems that did not need to be addressed immediately. No high-pressure selling of service. Will use again. John H. More
January 03, 2017
6.month service Excellent service, very nice waiting area. All staff encountered were pleasant, helpful and friendly. I was informed about a recall issue and was told Excellent service, very nice waiting area. All staff encountered were pleasant, helpful and friendly. I was informed about a recall issue and was told the part was ordered and I would be called when it arrived to schedule an appt. More
Other Employees Tagged: Dennis Jacinto
September 10, 2016
Always pleased at Phillips I have been taking my car to Phillips Toyota for the past 11 years and can honestly say I have never had anything but courteous, competent and graciou I have been taking my car to Phillips Toyota for the past 11 years and can honestly say I have never had anything but courteous, competent and gracious service. More
September 09, 2016
Excellent Service Experience Rhonda did a great job explaining what was going on with my car and actions taken to remedy the situation. She made the "service experience" painless Rhonda did a great job explaining what was going on with my car and actions taken to remedy the situation. She made the "service experience" painless. More
September 09, 2016
service professional, as always - only does necessary repairs. I do all my Toyota service with this dealer. We have been with this dealer 10 years +. good professional, as always - only does necessary repairs. I do all my Toyota service with this dealer. We have been with this dealer 10 years +. good prices purchase and sales. More
September 09, 2016
"the team approach" When I bring my Prius to Phillips for service, I know that my service advisor will see to it that all work needed is done in a professional manner. To When I bring my Prius to Phillips for service, I know that my service advisor will see to it that all work needed is done in a professional manner. To clarify, I would like to provide the following example. On Wednesday of this week, my vehicle was unexpectedly disabled by a blown front tire with possible front end damage. After calling for a tow, I placed a call to Rhonda, my service adviser who seamlessly guided me through the steps to be followed to get me up and running again. To make a long story short, my Prius was taken care of by the dealership and I was as good as new the next day! In short, Phillips is a business where the customer comes first. More

