Rhonda Cook | Page 4

Outstanding and fast service. My first experience with Phillips Toyota was truly outstanding from my meeting Rhonda to the completion of my repairs..My car was towed to the dealers My first experience with Phillips Toyota was truly outstanding from my meeting Rhonda to the completion of my repairs..My car was towed to the dealership and the repairs were done and I am truly satisfied. I have been a Toyota owner for a long time and this is by far the best experience I have ever had. Keep up the good work. More

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2007 Toyota Camry Service Staff was knowledgeable , courteous and professional. Performed requested service well and informed me of potential problems that did not need to be Staff was knowledgeable , courteous and professional. Performed requested service well and informed me of potential problems that did not need to be addressed immediately. No high-pressure selling of service. Will use again. John H. More

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6.month service Excellent service, very nice waiting area. All staff encountered were pleasant, helpful and friendly. I was informed about a recall issue and was told Excellent service, very nice waiting area. All staff encountered were pleasant, helpful and friendly. I was informed about a recall issue and was told the part was ordered and I would be called when it arrived to schedule an appt. More

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Always pleased at Phillips I have been taking my car to Phillips Toyota for the past 11 years and can honestly say I have never had anything but courteous, competent and graciou I have been taking my car to Phillips Toyota for the past 11 years and can honestly say I have never had anything but courteous, competent and gracious service. More

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"the team approach" When I bring my Prius to Phillips for service, I know that my service advisor will see to it that all work needed is done in a professional manner. To When I bring my Prius to Phillips for service, I know that my service advisor will see to it that all work needed is done in a professional manner. To clarify, I would like to provide the following example. On Wednesday of this week, my vehicle was unexpectedly disabled by a blown front tire with possible front end damage. After calling for a tow, I placed a call to Rhonda, my service adviser who seamlessly guided me through the steps to be followed to get me up and running again. To make a long story short, my Prius was taken care of by the dealership and I was as good as new the next day! In short, Phillips is a business where the customer comes first. More

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service professional, as always - only does necessary repairs. I do all my Toyota service with this dealer. We have been with this dealer 10 years +. good professional, as always - only does necessary repairs. I do all my Toyota service with this dealer. We have been with this dealer 10 years +. good prices purchase and sales. More

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Excellent Service Experience Rhonda did a great job explaining what was going on with my car and actions taken to remedy the situation. She made the "service experience" painless Rhonda did a great job explaining what was going on with my car and actions taken to remedy the situation. She made the "service experience" painless. More

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great Ronda was helpful. Gave me her attention, answered my questions. Service was timely and good. The price was far. Service did not try to oversell Ronda was helpful. Gave me her attention, answered my questions. Service was timely and good. The price was far. Service did not try to oversell More

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Courteous employees, fast service. I bought my Venza at Phillips and have always had it serviced there. If I wasn't happy, I wouldn't keep coming back. They do things right the first I bought my Venza at Phillips and have always had it serviced there. If I wasn't happy, I wouldn't keep coming back. They do things right the first time. More

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Overall, best experience yet at Toyota Made an appointment for 30,000 mile / 6 month service. After car was serviced, I was told two of recommended service items were not needed yet as e Made an appointment for 30,000 mile / 6 month service. After car was serviced, I was told two of recommended service items were not needed yet as existing parts were still functioning fine (cabin air filter and engine air filter). Overall, I was in and out in less than 45 minutes. Kudos to Rhonda and the technicians who serviced our RAV 4. More

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