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Ricardo Alegria
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Ricardo Alegria | Page 21
Pre-Owned Sales Consultant
Frank Brown Auto and Truck Ranch
5802 TX-327 Spur
Lubbock, TX 79424
327 Reviews
Dealership Experience
12 yrs, 4 mos
Industry Experience
12 yrs, 4 mos
Languages Spoken
English
Spanish
327 Reviews
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327 Reviews of Ricardo Alegria
August 23, 2019
Thorough and quick They always do a great job. Pleasant waiting area and the job never takes too long. I always get my oil changed here. It’s less than doing it myself They always do a great job. Pleasant waiting area and the job never takes too long. I always get my oil changed here. It’s less than doing it myself More
by aae1
Verified Customer
Helpful 
August 12, 2019
Great customer service. Thanks for your great customer service Ricardo Alegria. The Finace manger Chris Yoman took time to explain all final contracts. Thanks Chris Yoman and Thanks for your great customer service Ricardo Alegria. The Finace manger Chris Yoman took time to explain all final contracts. Thanks Chris Yoman and Ricardo Alegria. More
by rnkmja31ra
August 11, 2019
The salesman was very knowledgeable. I had a very good experience with Richard. He answered all questions and went out of his way to help me with paperwork i needed. I had a very good experience with Richard. He answered all questions and went out of his way to help me with paperwork i needed. More
by Sue Millman
Other Employees Tagged: Phillip Richardson
August 09, 2019
Ridgeline injection problem I was told it was likely a problem with fuel injection that caused emission light to come on. Was shocked but had read many Ridgeline owners had the s I was told it was likely a problem with fuel injection that caused emission light to come on. Was shocked but had read many Ridgeline owners had the same problem. They fully explained the problem and estimated cost of repair. I did not think it was my problem but Honda USA. I had bought six new hondas there and knew that because of the engineering issue I would never buy another Honda. I appreciated how well the service dept worked with me, except the charge for the visit, which should have been charged to Honda. Since I am out of warranty I called Honda USA and made a formal complaint. Supposedly the complaint was to be raised to next department and they were to call me back on Thursday, yesterday. Of course I received no call. I have told many people how I loved my Honda but will never do that again. my next cars for myself and kids will not be Hondas. I am sorry for that because I really like the service dept. More
by burton1
August 02, 2019
Outstanding Amazing experience would definitely deal with Frank Brown again! Customer appreciation was awesome and will recommend frank brown and Ricardo to anyon Amazing experience would definitely deal with Frank Brown again! Customer appreciation was awesome and will recommend frank brown and Ricardo to anyone looking for a new or used vehicle. More
by pblmatrix15
July 24, 2019
Very good I received excellent attention In my heart for a new pick up. I was in a hurry and the staff expedited the transactions. I really hate purchasing ne I received excellent attention In my heart for a new pick up. I was in a hurry and the staff expedited the transactions. I really hate purchasing new vehicles they always are overpriced but Frank Brown staff eased the pain More
by Dublin flash
July 24, 2019
Happy customer Been coming to Frank Brown Honda for over 5 years. Very happy with the service and the personnel. They explain everything and always put my mind to ea Been coming to Frank Brown Honda for over 5 years. Very happy with the service and the personnel. They explain everything and always put my mind to ease. More
by deepamahajan38
Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley , Dan Bryant, Dayne O'Reilly, Blake Silvas
July 15, 2019
prompt and good customer service Great customer service. The service that the Honda service department gives to their customer is always great they meet the needs of the customer with Great customer service. The service that the Honda service department gives to their customer is always great they meet the needs of the customer with a positive attitude . More
by t.simpson
Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley , Dan Bryant, Dayne O'Reilly, Blake Silvas
July 15, 2019
Fantastic Service!! From the moment I pulled in to the garage, I was treated like an individual, not like just another job. Every point of contact was pleasant, and the s From the moment I pulled in to the garage, I was treated like an individual, not like just another job. Every point of contact was pleasant, and the staff has made a customer for life. I will not only return to have my vehicle serviced, but I will most likely buy another vehicle from Frank Brown in the future. More
by caslotillo
Other Employees Tagged: Dayne O'Reilly
July 11, 2019
Quality service I enjoy beinging my vehicle to frank brown Honda as they are usually quick with simple services such as inspections and oil changes. Service drive mem I enjoy beinging my vehicle to frank brown Honda as they are usually quick with simple services such as inspections and oil changes. Service drive members are helpful and courteous as well. Only suggestion I would make is to add pictures of the employees on this survey as I never remember the name of the man that helped but I would remember his cheerful face. More
by Hondakid
Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley , Dan Bryant, Dayne O'Reilly, Blake Silvas
