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Ricardo Alegria
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Ricardo Alegria | Page 22
Pre-Owned Sales Consultant
Frank Brown Auto and Truck Ranch
5802 TX-327 Spur
Lubbock, TX 79424
325 Reviews
Dealership Experience
12 yrs, 3 mos
Industry Experience
12 yrs, 3 mos
Languages Spoken
English
Spanish
325 Reviews
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325 Reviews of Ricardo Alegria
June 10, 2019
Customer Service A+ Super fast and easy! They helped me as soon as i drove up to the service center before i even got out of my car. Also, cheapest place I’ve ever been t Super fast and easy! They helped me as soon as i drove up to the service center before i even got out of my car. Also, cheapest place I’ve ever been to get an oil change. More
by civic2012
Verified CustomerOther Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley , Dan Bryant, Dayne O'Reilly, Blake Silvas
Helpful 
June 07, 2019
Buying a late model pre-owned vehicle We were looking for a late model pre-owned vehicle. We had found two other vehicles at another dealership that we were considering and were prepared We were looking for a late model pre-owned vehicle. We had found two other vehicles at another dealership that we were considering and were prepared to make an offer on one or the other. We came into Frank Brown Auto and Truck Ranch just to see what was available before making an offer at the other dealership. We found a vehicle that was pretty much just what we were looking for at Frank Brown's. We dealt with Ricardo Alegria who was very helpful and courteous. More
by GDSNSS
June 03, 2019
I purchased a used GMC. I was happy with the sale service. Ricardo Alegria was very nice on the phone before I went to the dealership. He was very informative and willing to I was happy with the sale service. Ricardo Alegria was very nice on the phone before I went to the dealership. He was very informative and willing to help me understand the electronics of this vehicle. Requested that if I needed more help, just call him or drop by. More
by kennyreed1979
May 30, 2019
Great customer service I went to get oil change and they were quick and customer service was amazing, I was told several vehicles ahead of me and it probably be 1.5 hour, bu I went to get oil change and they were quick and customer service was amazing, I was told several vehicles ahead of me and it probably be 1.5 hour, but it probably only took 30 minutes More
by mp06212
Other Employees Tagged: Ronnie Betello
May 24, 2019
Quick oil change I have been a customer to frank brown Honda since I moved to lubbock for college. Frank Brown has been able to accommodate me whenever I stop in for s I have been a customer to frank brown Honda since I moved to lubbock for college. Frank Brown has been able to accommodate me whenever I stop in for simple maintaince such as oil changes to a full repaint and engine block replacement of my vehicle. The service advisors remember me and are always friendly upon my arrival. Thank you for taking care of me so well over these years and the continuing years. More
by Hondakid
May 23, 2019
Recall maintenance The guys were thorough, and completed the job in a timely manner. I enjoyed the shuttle service, plus they were extremely helpful to answer any questi The guys were thorough, and completed the job in a timely manner. I enjoyed the shuttle service, plus they were extremely helpful to answer any questions I may have had. More
by adamramirez711
May 22, 2019
Disappointed with customer service Sent in a family member to get my trucks oil changed and tires balanced. When asked about the tires the service rep was rude to the family member gett Sent in a family member to get my trucks oil changed and tires balanced. When asked about the tires the service rep was rude to the family member getting my vehicle serviced More
by Codyn
May 17, 2019
Want that money no matter So I pay for an extended warranty it covers bumper to bumper with $100 copay, however I took it to these guys and they literally found a way to charge So I pay for an extended warranty it covers bumper to bumper with $100 copay, however I took it to these guys and they literally found a way to charge me triple my copay, and did not check anything else on the car they just simply fix that one noise, I asked about something else and they said I would have to pay another copay, ended up paying triple My copay... More
by Jmccoy478
Other Employees Tagged: Sammy
May 10, 2019
Great service every time!! Came in for an oil change and tire rotation. Everyone was so nice and helpful. They got me scheduled to come back in and have some warranty work done Came in for an oil change and tire rotation. Everyone was so nice and helpful. They got me scheduled to come back in and have some warranty work done as well. Terry was helpful in guiding me through my bill and kept entertaining my kids with his jokes. Great visit as usual. More
by glpatridge
Other Employees Tagged: Tyson Hall , Terry
May 10, 2019
Factory recall on Driver's side air bag Frank Brown's staff was very good to get our Honda in and out in a very quick manner. Their staff was friendly and willing to accommodate us to do a g Frank Brown's staff was very good to get our Honda in and out in a very quick manner. Their staff was friendly and willing to accommodate us to do a good job and get us back in the road again. More
by Clark, Susan
Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley , Dan Bryant, Dayne O'Reilly, Blake Silvas
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