Ricardo Alegria
Ricardo Alegria at Frank Brown Auto and Truck Ranch
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Ricardo Alegria | Page 27

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.6
325 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.6

325 Reviews

Write a Review

325 Reviews of Ricardo Alegria

January 02, 2019

Dealership Rating
Employee Rating

Battery Had a bad sale which brought you in two different times before it was fixed it took about three hours each time but was able to get the car back the More

by SHERRY737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 26, 2018

Dealership Rating
Employee Rating

My new Arcadia Great salesmanship, good choice of colors, models, things explained well, demo given at end of sale. Got to test drive and different things explained More

by Nana0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kienan Beasley

December 25, 2018

Dealership Rating
Employee Rating

Great Place to buy cars! Great place to buy your first car, really fast and respectful personal. You get a good deal for any car. Visit them. Go go go More

by Yilianld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 24, 2018

Dealership Rating
Employee Rating

Pleasant Always friendly an honest. Let's me know if other service are recalls are needed. When I call for service they seem to allay get me worked in More

by qualityplumbingseminole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 21, 2018

Dealership Rating
Employee Rating

I had a good experience. Very knowledgeable staff Terry at the front desk is friendly and does a good job. It would be great if the service department was open on Saturdays for oil changes. More

by lvalderaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Bryant, Terry

December 17, 2018

Dealership Rating
Employee Rating

Oil Change Brought my 2019 Yukon XL Denali in for oil change. Fast and friendly service. It did take about an hour for oil change but worth taking it to manufact More

by 2019XLDENALIDRIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 13, 2018

Dealership Rating
Employee Rating

Positive. Phone calls are at times to the service department are not answered. Overall, the service is good and employees are courteous. The customer waiting ar More

by jayg0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2018

Frank Brown Auto and Truck Ranch responded

jayg0, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 12, 2018

Dealership Rating

Great Service! Great Job! They were super friendly and helpful! They were busy and still managed to get my car back to me rather quickly! Thank you! More

by sheliak2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley , Dan Bryant, Dayne O'Reilly, Blake Silvas

Dec 13, 2018

Frank Brown Auto and Truck Ranch responded

sheliak2, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 03, 2018

Dealership Rating
Employee Rating

Thanksgiving Repair I came in the day before thanksgiving on a family road trip from Clovis, NM. They were the only shop anywhere near me with the part we needed, but no More

by Kilo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley , Dan Bryant, Dayne O'Reilly, Blake Silvas

Dec 03, 2018

Frank Brown Auto and Truck Ranch responded

Kilo9, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

December 03, 2018

Dealership Rating
Employee Rating

Lackadaisical staff At the forefront of innovative and relevant customer service, I can assure you Frank Brown Honda is comfortably seated as far as possible. I’ve never More

by Rodri2113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Whoever the short guy with the white handle bar mustache is. He’s the definition of faking until making it.

Dec 03, 2018

Frank Brown Auto and Truck Ranch responded

Rodri2113, Thank you for taking the time to share your comments concerning your recent experience at Frank Brown. I am sorry to hear that we did not meet your expectations during your recent visit. I have shared your comments with Management Sales Team. Cordially, Rick Swindell IT Director Frank Brown Honda

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