Ricardo Alegria
Ricardo Alegria at Frank Brown Auto and Truck Ranch
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Ricardo Alegria | Page 28

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.6
325 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

12 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.6

325 Reviews

Write a Review

325 Reviews of Ricardo Alegria

November 27, 2018

Dealership Rating
Employee Rating

I recommend this dealership A+ I bought a 2018 Subaru sti at this dealership and I fully recommend buying from them especially with the car sales man RICARDO ALEGRIA this man helped More

by Christiancarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2018

Frank Brown Auto and Truck Ranch responded

Christiancarr, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 26, 2018

Dealership Rating
Employee Rating

Always a positive experience The Service Department is one of the reasons we purchase our vehicles from Frank Brown. This was my first time to register my appointment on line; I'l More

by hayes_bs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 27, 2018

Frank Brown Auto and Truck Ranch responded

hayes_bs, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 21, 2018

Dealership Rating

Horrible My truck was serviced and returned to me with a check in all the green boxes, only for the check engine light to turn on the day after. To make things More

by aross9882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 27, 2018

Frank Brown Auto and Truck Ranch responded

aross9882, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. I am sorry to hear that we did not meet your expectations during your recent visit. I have shared your comments with our Frank Brown Service Team. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 21, 2018

Dealership Rating
Employee Rating

Great Service Like Always. I can always depend on Frank Brown with great customer service. When vehicle needs service I always take my vehicle to these guys and they take great More

by Raider01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 27, 2018

Frank Brown Auto and Truck Ranch responded

Raider01, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 21, 2018

Dealership Rating
Employee Rating

Very helpful and friendly The service department was awesome got my car in and out quickly went above and beyond to help me. Not only did they fix the problem I took my car in More

by Tjvidales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Not quite sure what the technicians name was but he was great. I think it was Ricardo

Nov 27, 2018

Frank Brown Auto and Truck Ranch responded

Tjvidales, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 19, 2018

Dealership Rating
Employee Rating

On the Spot The service center helped me out. I am not from Lubbock. Was just there for that day and night. I called them, they took my truck in, and repaired it More

by Cromo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2018

Frank Brown Auto and Truck Ranch responded

Cromo "On the Spot", Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 15, 2018

Dealership Rating
Employee Rating

Satisfied I really enjoyed my experience at Frank Brown. The customer service is always very good and the people are always friendly and helpful and Fair pricin More

by mkerley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley , Dan Bryant, Dayne O'Reilly, Blake Silvas

November 14, 2018

Dealership Rating
Employee Rating

GM or Honda - best service in Lubbock I’ve owned both Honda and GMC vehicles and have had both of them serviced/repaired here. Every time they have had quick turn around, fixed everything More

by jjasondavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 14, 2018

Frank Brown Auto and Truck Ranch responded

jjasondavis, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 12, 2018

Dealership Rating
Employee Rating

First service for new Acadia Service completed in half the time stated completely satisfied with the dealership I have purchased three vehicles from this dealership and I will loo More

by jerrybarrier
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Nov 12, 2018

Frank Brown Auto and Truck Ranch responded

jerrybarrier, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 02, 2018

Dealership Rating
Employee Rating

Great Very friendly great service a great value and a. Thanks for helping me with the new pickup setting up my phone and on star Frank Brown is a wonderf More

by PAULWILBANKS61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steven

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