Ricardo Buchanan

Was shopping for a specific model of vehicle and found it at Archer Volkswagen. Inquired online and had Ricardo Buchanan as my salesman help me through the process of trading in my vehicle and purchasing ano at Archer Volkswagen. Inquired online and had Ricardo Buchanan as my salesman help me through the process of trading in my vehicle and purchasing another. I had a flawless trade and purchase all done online. Drove down to the dealership five days later to pick up my car and drop off my trade in. All my paperwork was done online and was quick and flawless. I did have a issue with my vehicle, that was quickly handled and taken care of, by the sales manager Claudia and the GM. They all made sure that my purchase was uneventful and took great care that I was happy with my purchase. I just want to thank you all for a great experience and I love my car! More

by kmtivet Verified Customer Verified Customer

Report | Print

This is my second vehicle from Archer Volkswagen. The best experience I have had at a dealership in Houston. From sales to finance, all around excellent staff and service. The best experience I have had at a dealership in Houston. From sales to finance, all around excellent staff and service. More

by AHMADEZZIE Verified Customer Verified Customer

Report | Print

Ricardo and Claudia got me exactly what I wanted for the price that I needed! I didn’t have the best experience at a prior Volkswagen but they made up for it forsure! Thank you for the help. price that I needed! I didn’t have the best experience at a prior Volkswagen but they made up for it forsure! Thank you for the help. More

by desieaa12 Verified Customer Verified Customer

Report | Print

Nehemiah was great! Really nice and respectful while looking and showing us a car! Let us walk away and think about our purchase without being obnoxious and pushy! Reall Really nice and respectful while looking and showing us a car! Let us walk away and think about our purchase without being obnoxious and pushy! Really appreciated that!!! Came to an agreement on price and they stuck with it and everything went smoothly. Great job Rico for explaining all the details of the car and making me feel comfortable to drive home! Thank you! 😊 More

by grammystaff Verified Customer Verified Customer

Report | Print

Rico and Claudia were outstanding! We left feeling like a good deal was made and fair value was given for our trade in. He made sure that the service department did as best they could We left feeling like a good deal was made and fair value was given for our trade in. He made sure that the service department did as best they could and took their time to fix the knicks and scratches on our new Atlas. Would highly recommend and we will be back if we are shopping Volkswagen again. More

by jkylebb13 Verified Customer Verified Customer

Report | Print

Jamaal was a excellent help in my VW purchase. Show knowledge, interest and is a real VW guy. Show knowledge, interest and is a real VW guy. More

by enlaceca Verified Customer Verified Customer

Report | Print

Experience with Archer was next level. Rico made the process so easy and they sent digital paperwork beforehand to make the process even easier. Rico made the process so easy and they sent digital paperwork beforehand to make the process even easier. More

by emilycherry1123 Verified Customer Verified Customer

Report | Print

Dealership maintenance with previous lease and Sales and Customer Service support with new lease were excellent. Customer Service support with new lease were excellent. More

by florencetrisch Verified Customer Verified Customer

Report | Print

Everyone was amazing, highly professional, extremely knowledgeable, and true experts who delivered outstanding results together. knowledgeable, and true experts who delivered outstanding results together. More

by aelfesatwi Verified Customer Verified Customer

Report | Print

Everyone is so nice. Very customer friendly and attentive. Worked with Rico again, he is great! Very customer friendly and attentive. Worked with Rico again, he is great! More

by julie.a.oleary Verified Customer Verified Customer

Report | Print