Ricardo Hernandez
Ricardo Hernandez at Claremont Toyota
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Ricardo Hernandez | Page 2

Finance Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.5
70 Reviews
4.5

70 Reviews

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70 Reviews of Ricardo Hernandez

July 29, 2022

Dealership Rating
Employee Rating

Excellent customer service . , Mickey and the finance guy ., can’t remember his name but very professional.. His last name is Hernandez too More

by LAGUZMA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Claremont Toyota responded

Mickey is a superstar and it's no surprise that he took such great care of you! We're thankful that you took the time to reach out to us, and we cannot wait to see you soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 12, 2022

Dealership Rating

The service advisor who greeted me (didn't get her name) was alright. So is the porter who helped when I picked up parts , but sales is trash, ran my credit when I had a loan Check ready, and they specific More

by J.NAVARRO82615
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ernesto Rojas Castaneda , Brandon Martinez

Jul 13, 2022

Claremont Toyota responded

We understand your time is valuable and we're disappointed that it was wasted. We'd like to learn more about what transpired, as well as learn more about your credit being run. Please contact us at your convenience. We're looking forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 06, 2022

Dealership Rating

Everyone is friendly and willing to help. Rey is a good salesman and tries to help in every way. More

by HANKC623
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Lopez, Rey

Jul 07, 2022

Claremont Toyota responded

We are so happy that Rey made sure you had a smooth visit! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 30, 2022

Dealership Rating
Employee Rating

My recent purchase at Claremont Toyota was a great experience. I had been in the market for a car for some time. I had recently acquired a service dog and making him go in and out of a 1989 pickup was More

by DANIELTHEFIREMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pablo Lopez, Ernesto Rojas Castaneda , Eduardo Cardenas, Mo Mostafa, Venedick Songco

Jul 01, 2022

Claremont Toyota responded

We are more than thrilled to hear Ernesto, Pablo, and Ricky were able to take such great care of you! Your business and time are much appreciated! Congrats on your new RAV4 Prime! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 30, 2022

Dealership Rating
Employee Rating

Very friendly helpful kind very professional understanding humble talk you through the steps of your car More

by DAISYGARCIA802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Claremont Toyota responded

We are so happy to hear that you had an enjoyable visit! Thank you for your positive feedback and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 28, 2022

Dealership Rating

The process was short sweet and honest. They negotiated in good faith and earned my trust. I will continue to use this dealership More

by LABELLIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Venedick Songco

Jun 28, 2022

Claremont Toyota responded

We're very happy you had a prompt and quality car-buying experience. We hope your new vehicle is treating you well and welcome to our Claremont Toyota Family. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 24, 2022

Dealership Rating

Was willing to work with me to get the deal I wanted. Quick to act. More

by TY.POWER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Venedick Songco

Jun 27, 2022

Claremont Toyota responded

It's great to know that you received the service that you deserve! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2022

Dealership Rating
Employee Rating

Claremont Toyota offers some of the best customer service. They have some outstanding workers at the facility. I would definitely recommend this dealership to a family member or friend. Excellent dea More

by CHRISTBLANCO21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Acevedo, Derrick Bates, Jonathan Fairman, Joseph Zepeda, Marisela Guzman , Jose Gomez, Richard Lopez, Adrian Romero, Ivica Zupic

Jun 22, 2022

Claremont Toyota responded

It truly makes us happy to hear that our service team went the extra mile to make sure you left a satisfied customer! Thank you so much for your feedback and we hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 18, 2022

Dealership Rating

Outstanding customer service. Sales people treat you with respect. I highly recommend the Claremont Toyota dealership. More

by EDKOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Lopez, Jaime Viveros

Jun 20, 2022

Claremont Toyota responded

It's wonderful to hear that you had a fantastic experience! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2022

Dealership Rating
Employee Rating

Very friendly, attentive, and kind people there who are ready to help at once. From offering water to making sure you’re comfortable, definitely not the “usual” dealership! More

by Arianna
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Alexander Rosa, Ismael

Jun 13, 2022

Claremont Toyota responded

Hi Arianna, you deserve nothing but the best, and we're grateful to know our team provided you with nothing less than that! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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