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Ricardo Viveros
Refer Me
82 Reviews
Originally from Mexico City, but have been a Texan for 20 years now. I have a beautiful and supportive wife and a lovely 6 year old daughter. Enjoy spending my free time around family and friends. I have been in the car business for 14 years now, most of that time in the wholesale and retail of pre-owned vehicles. My main focus is always the customer and like to always exceed their expectations. I have been welcomed by the Audi Dallas Family and wish to extend that invitation over to you, my future customer!
Read moreDealership Experience
4 yrs
Industry Experience
17 yrs, 2 mos
Languages Spoken
English
Spanish
82 Reviews
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82 Reviews of Ricardo Viveros
May 08, 2022
This was my first time financing a car and was pleasantly surprised with how quick and easy the buying process was. Jeff and Audi dallas are awesome surprised with how quick and easy the buying process was. Jeff and Audi dallas are awesome More
by arianamm97
Other Employees Tagged: Jeff Davidson
Helpful 
February 08, 2022
Audi Dallas was so helpful in finding my new Q5!! Will definitely be going back! definitely be going back! More
by PAIGELEMASTER95
Other Employees Tagged: Jeff Davidson
February 08, 2022
Aisha and Alejandro took care of us in a very professional way. Paperwork was prepared ahead of time and was waiting upon our arrival to the dealership, reducing the time spent at the dealership. professional way. Paperwork was prepared ahead of time and was waiting upon our arrival to the dealership, reducing the time spent at the dealership. More
by Marco Oropeza
Other Employees Tagged: Aisha Roman , Alejandro Viveros
January 23, 2022
Customer obsession, transparency, and communication - Audi Dallas excels here. It’s easy to compare them to other Audi dealerships in the area and clearly see how much better Audi Dallas is in every cate Audi Dallas excels here. It’s easy to compare them to other Audi dealerships in the area and clearly see how much better Audi Dallas is in every category, but even looking at them as a business, not as a car dealership, they raise the bar. My salesperson, Epi, was genuinely interested in my needs and wants. In making a hard decision between two vastly different Audis, he asked a ton of questions and got to know me, helping me consider the pros and cons of each and thinking long term, beyond the “shiny and new” phase. When dealing with Brett on negotiations, I felt Audi Dallas was working with me, not against me, in getting a deal that worked with my budget. They were transparent in every step and I never felt I was being sold to - I felt like I was joining a family. Ricardo in finance was tenacious in helping me solidify my finance option, again being transparent the entire time. I cannot speak highly enough of Audi Dallas. The quality of Audi is enough to make you never want another car, but Audi Dallas goes above and beyond in making you never want to leave their family. More
by fallow.buskin0i
Other Employees Tagged: Brett Huneycutt, Epi Garcia
January 07, 2022
From the moment I walked in the door, I knew Audi Dallas was different. Dusty Craig welcomed me and asked if I would like him to help me. I did and he followed my lead without any pressure. He seemed conten was different. Dusty Craig welcomed me and asked if I would like him to help me. I did and he followed my lead without any pressure. He seemed content to be of service which he was. I described what I was looking for and he found the perfect car for me. It all seemed too easy and it was just that easy. I’ll recommend Audi Dallas every chance I get. Audi Dallas is all about customer service. I want to just go by there for a cup of coffee and a conversation. Thanks Audi Dallas….Henry S Miller More
by Hsm3699
Other Employees Tagged: Dusty Craig , Christian Stovall
December 31, 2021
excellent in every way, very good treatment and they helped me in everything they are excellent highly recommended helped me in everything they are excellent highly recommended More
by babycloe20
Other Employees Tagged: Epi Garcia
October 23, 2021
This dealership (my new Family) is awesomeeee….Jaramy went above and beyond to make sure I got just what i wanted! SHE IS THE BEST! EVERYONE is so nice here and makes you fell welcomed! went above and beyond to make sure I got just what i wanted! SHE IS THE BEST! EVERYONE is so nice here and makes you fell welcomed! More
by BreBall89
Other Employees Tagged: Jaramy LaLonde, Michael Bakolias
September 25, 2021
Yes I do have . My experience in Audi Dallas was phenomenon absolutely amazing they have perfect customer service they really do know how to treat customers I have been looking car for the last 3 we phenomenon absolutely amazing they have perfect customer service they really do know how to treat customers I have been looking car for the last 3 weeks and have been so many dealership but Audi Dallas is better than anyone me and my wife would lime to say thank you specially Sofia and Ricardo defiantly we will encourage to our friends to visit Audi Dallas Thanks again More
by yworkie
Other Employees Tagged: Sofia Soloveva
September 12, 2021
Audi Dallas is Top Notch. Always bring their A game. Thomas H., Artie T., and Michael E. are a powerful trio! A truly enjoyable experience. Thomas H., Artie T., and Michael E. are a powerful trio! A truly enjoyable experience. More
by kristi.meyer3
Other Employees Tagged: Thomas Hornsby, Artie Timin, Stephen Rosenkrantz, Michael Eagleburger
September 08, 2021
I’ve been a customer @ Audi Dallas since 2015. I’ve just leased my third Q5 SUV. The people @ the dealership are all great to work with. Both those in sales & service are knowledgeable & personable. It’s a leased my third Q5 SUV. The people @ the dealership are all great to work with. Both those in sales & service are knowledgeable & personable. It’s a great dealership. More
by Candy Hill
Other Employees Tagged: Erik Muniz , Aisha Roman
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