63 Reviews of Rich Dencs
July 09, 2021
Great place, close to home, always got what I requested for: loaner or a ride to work. Nice waiting room. Can do some work while waiting. for: loaner or a ride to work. Nice waiting room. Can do some work while waiting. More
Other Employees Tagged: Lisa Kilhefner, Derek Thomas, Adam Mennella
June 29, 2021
This dealership service department is always professional and courteous. I appreciate the information about what needs to be fixed now and what may need attention in the future. and courteous. I appreciate the information about what needs to be fixed now and what may need attention in the future. More
Other Employees Tagged: Lisa Kilhefner, Derek Thomas, Adam Mennella
June 18, 2021
We bought our car from this dealership. We moved since then but we drive from Oak Park because the sales and service is outstanding! They’re pet friendly, too! then but we drive from Oak Park because the sales and service is outstanding! They’re pet friendly, too! More
Other Employees Tagged: Lisa Kilhefner, Derek Thomas, Adam Mennella
June 02, 2021
Very professional, Quoted time for service accurate, staff answers questions posed, waiting area clean and comfy, service personnel quite knowledgeable, sales staff willing to help if they are not busy. staff answers questions posed, waiting area clean and comfy, service personnel quite knowledgeable, sales staff willing to help if they are not busy. More
December 30, 2020
I appreciate the friendly professionalism of the entire staff. The service department staff has always given me time to explain my concern about my car before explaining what it might be and how they'll ta staff. The service department staff has always given me time to explain my concern about my car before explaining what it might be and how they'll take care of it. It's nice to have the vehicle clean and waiting for you after the service department has explained your service. Thank you More
Other Employees Tagged: Lisa Kilhefner , Kevin in service department
November 06, 2020
Really nice people, helpful, and quick service. They even gave me a detailed over view of my future services. Do always do a great job! gave me a detailed over view of my future services. Do always do a great job! More
Other Employees Tagged: Lisa Kilhefner, Derek Thomas, Adam Mennella
August 24, 2020
The service and sales team are always very professional and helpful. The service is fast and top notch. This is one of the best dealerships!! and helpful. The service is fast and top notch. This is one of the best dealerships!! More
Other Employees Tagged: Lisa Kilhefner, Ed Troike
August 09, 2020
I am always pleased with the Brilliance Service Dept. This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an appointment, instead I received a welcome response of “we can help you”. Staff is very pleasant. More
Other Employees Tagged: Lisa Kilhefner, Derek Thomas, Adam Mennella
August 06, 2020
There was a recall on my outback and they called me to There was a recall on my outback and they called me to remind me and to set up an appointment, I was able to get in the next day!! They are friendly There was a recall on my outback and they called me to remind me and to set up an appointment, I was able to get in the next day!! They are friendly and professional and the service was great!! More
June 04, 2020
Quick service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service More
Other Employees Tagged: Lisa Kilhefner, Derek Thomas, Adam Mennella

