Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more718 Reviews
Write a ReviewDealership Experience
15 yrs, 4 mos
Industry Experience
15 yrs, 4 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
718 Reviews of Rich Hammond
September 24, 2021
Customer oriented dealership with excellent sales and service. 5 yr customer with no issues. New vehicle thoroughly reviewed and buying process was easy.. service. 5 yr customer with no issues. New vehicle thoroughly reviewed and buying process was easy.. More
Other Employees Tagged: Robert Hering , Jay Trabucco
September 22, 2021
I contacted the dealership to schedule a test drive if a CX-5. Mike H was assigned to me as my sales rep. I asked for a Thursday evening test drive as my wife and I were to be very busy in the coming weeks CX-5. Mike H was assigned to me as my sales rep. I asked for a Thursday evening test drive as my wife and I were to be very busy in the coming weeks and that was the only day we were available. Even though Thursday was Mike's day off, he agreed to come in and help us with the test drive and answer questions for us. When we were heading out to test drive the CX-5, we asked Mike if he could find us a CX-9 to try out as well. We test drive both cars, but liked the CX-9 better. Mike had found us a CX-9 that matched the colors of exterior and interior of the CX-5 that we liked. The deal for the vehicle was extremely easy to achieve and my wife and I found Mike and the dealership extremely accommodating. I will not hesitate to refer Mike and Werner Mazda to anyone looking for a new car. When the lease on our Honda CR-V is up in two years, we will be contacting Mike again to help us find our new vehicle. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
September 21, 2021
The staff was very good about responding to my emails and phone calls. They answered all of my questions and helped me with the car’s features that I wasn’t used to. I would recommend Werner Mazda to friends phone calls. They answered all of my questions and helped me with the car’s features that I wasn’t used to. I would recommend Werner Mazda to friends and family. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
September 13, 2021
Professional, fast and accomodating process to purchase this vehicle. Happy with both the sales and finance experience. this vehicle. Happy with both the sales and finance experience. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
August 31, 2021
Initial "joining phase" was disappointing, as I had made an appointment via the web, but the front desk was not aware of the appointment when I arrived. However, I was quickly assigned a salesman, so the "r an appointment via the web, but the front desk was not aware of the appointment when I arrived. However, I was quickly assigned a salesman, so the "recovery" was good. Warner's bottom-line price was 12% less than the first dealer I visited and 6% more than the third dealer I visited. Had a couple of issues with the transaction, but Warner worked with us to resolve. Low-pressure environment. Took about an hour to complete the paperwork, which is typical in my experience. More
Other Employees Tagged: Nick Flood, Eric Werner, Michael Heintz
August 24, 2021
The dealership was fantastic and easy to work with. Rob Hering was a great help in finding the car for me, and I would recommend anyone to them. Hering was a great help in finding the car for me, and I would recommend anyone to them. More
Other Employees Tagged: Robert Hering
August 23, 2021
Robert Hering at Werner Mazda in Manchester was a fantastic employee and made the entire buying process extremely easy. I would recommend him and the dealership to anyone looking for a new Mazda. fantastic employee and made the entire buying process extremely easy. I would recommend him and the dealership to anyone looking for a new Mazda. More
Other Employees Tagged: Robert Hering
August 16, 2021
I found the Werner Mazda team very easy to work with. They took my needs into consideration and found a vehicle that suited my needs. I came towards the end of their day when I had bought my car, so they They took my needs into consideration and found a vehicle that suited my needs. I came towards the end of their day when I had bought my car, so they. did not have time to do their regular inspection, so I came a few days later and they inspected and cleaned my car and also put on my new plates. They've been very helpful and made the process enjoyable. More
Other Employees Tagged: Cameron Landry , Jay Trabucco

