Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more718 Reviews
Write a ReviewDealership Experience
15 yrs, 4 mos
Industry Experience
15 yrs, 4 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
718 Reviews of Rich Hammond
August 12, 2021
There are many reasons to like Werner Mazda. The first is practically brand new showroom, which is just beautiful--open, airy, full of light--a comfortable place to be. The second was my salesman, Roger, who practically brand new showroom, which is just beautiful--open, airy, full of light--a comfortable place to be. The second was my salesman, Roger, who made the process just as smooth and easy as could be. The certified pre-owned 2019 CX-5 is exactly what I wanted--in perfect shape. Best of all, the price was truly good, even now, with used car prices skyrocketing and inventories being short. I'd been watching all the used car websites for months before taking the plunge--and it was nice to find what I wanted nearby than having to fly across the country! And then Jay in the finance department was great too--personable, fast, made everything easy. Everyone was so nice--but then again, when you work for a company that makes a great product (and there's a reason why those Mazdas are flying off the lot!), it trickles down to everyone from the managers on down. Everyone clearly enjoyed their work, and it showed, and it made a big impression on this customer! More
Other Employees Tagged: Nick Flood , Jay Trabucco, Roger Turnquist
August 04, 2021
We had a fantastic experience purchasing a CX-5 at Werner Mazda last week. Everyone we dealt with was very knowledgable and there was no "pushy salesman" aspect to the transaction. 0.0% financing was icing o Mazda last week. Everyone we dealt with was very knowledgable and there was no "pushy salesman" aspect to the transaction. 0.0% financing was icing on the cake! We basically bought the car via email and the sales manager was exchanging emails with me outside of business hours to make the whole transaction seamless. More
Other Employees Tagged: Nick Flood, Michael Heintz , Tucker Tripp
August 04, 2021
My experience was flawless from inquiry to purchase and driving home in my new Mazda. Rob Hering was very professional and honest, and made my experience seamless driving home in my new Mazda. Rob Hering was very professional and honest, and made my experience seamless More
Other Employees Tagged: Eric Werner, Robert Hering , Jay Trabucco
July 23, 2021
Wouldn't check tire pressure because it didn't have OEM tire stem caps. Had me waiting 2+ hours for them to finish. Terrible experience tire stem caps. Had me waiting 2+ hours for them to finish. Terrible experience More
Other Employees Tagged: David Lee, Roger Turnquist
July 22, 2021
Rob was great to work with. He is a very patient and friendly guy. Rob made the whole process feel very easy and he explained everything along the way. I would recommend anyone I know to come to Werner friendly guy. Rob made the whole process feel very easy and he explained everything along the way. I would recommend anyone I know to come to Werner Mazda and get a car through Rob, he rules. More
Other Employees Tagged: Robert Hering
July 15, 2021
Nice building, helpful staff, efficient with sales and paperwork. Very easy transaction with the sale. Took minimal time. Love how they offered a rebate also! paperwork. Very easy transaction with the sale. Took minimal time. Love how they offered a rebate also! More
Other Employees Tagged: Jay Trabucco, Tucker Tripp
July 08, 2021
Pro's: Excellent service from salesman, David Lee. Con's: Store is not willing to negotiate sale price. Market claims 'seller's market' at time of purchase. That's marketing jargon, nonetheless. I r Con's: Store is not willing to negotiate sale price. Market claims 'seller's market' at time of purchase. That's marketing jargon, nonetheless. I recommend price-shopping, regionally. I selected this dealership for convenience and expect excellent service when I return for that price. I would recommend this salesperson with the caveat that a buyer shop when he market changes or wait for either better factory incentives or go at the end of the year. Shop around, take your time an educate yourself on what you're buying. I have put over 1K miles on the car at this time and am happy with it so far. More
Other Employees Tagged: David Lee, Jay Trabucco
July 07, 2021
Modern new dealership. Great inventory. The staff is very helpful. Rob is knowledgeable and patient. They are very responsive to your needs. I would recommend the dealership to anyone looking for a Mazad helpful. Rob is knowledgeable and patient. They are very responsive to your needs. I would recommend the dealership to anyone looking for a Mazada. More
Other Employees Tagged: Robert Hering
July 05, 2021
Cameron and all the other staff I dealt with were friendly and helpful; their vehicle prices are reasonable and the purchase process was quick & easy. (PS: I'm a return customer.) friendly and helpful; their vehicle prices are reasonable and the purchase process was quick & easy. (PS: I'm a return customer.) More
Other Employees Tagged: Cameron Landry , Jay Trabucco

