Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more718 Reviews
Write a ReviewDealership Experience
15 yrs, 4 mos
Industry Experience
15 yrs, 4 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
718 Reviews of Rich Hammond
September 19, 2020
Nice new building you have there. First off, no one greeted me out in the service bay when I got there, and no one who walked by me directed me that I had to go inside to check in my vehicle for servic greeted me out in the service bay when I got there, and no one who walked by me directed me that I had to go inside to check in my vehicle for service. It would’ve been nice if there was a sign to that effect? Anyway otherwise the usual no nonsense, honest, courteous treatment at Werner. The two people I dealt with Lori, and a young man whose name I don’t remember were very nice More
Other Employees Tagged: Nick Flood, Michael Heintz, Donna Coppola , Jay Trabucco
September 16, 2020
Great experience all around. Dominick was helpful from the start and was supported by Nick and Rich to close the deal. Jay made the final paperwork easy so I was in and out within an hour. Easiest purchas the start and was supported by Nick and Rich to close the deal. Jay made the final paperwork easy so I was in and out within an hour. Easiest purchase I have made to date. Thank you. More
Other Employees Tagged: Nick Flood , Jay Trabucco
September 16, 2020
Excellent experience overall , no pressure sales , Dominick and Rich were more than helpful in meeting my budget and even stayed after closing to be sure I was satisfied with my new lease Dominick and Rich were more than helpful in meeting my budget and even stayed after closing to be sure I was satisfied with my new lease More
Other Employees Tagged: Jay Trabucco, Dominick
September 15, 2020
Cameron was super helpful! and answered all my questions about buying my new CX-5! Excellent customer service. Highly recommend going there. Salesperson are not pushy at all! about buying my new CX-5! Excellent customer service. Highly recommend going there. Salesperson are not pushy at all! More
Other Employees Tagged: Cameron Landry , Jay Trabucco
September 09, 2020
I have purchased 3 used vehicles previously with the team here After 5 years of working with them . They help me purchase my 4th car which was a band new and was a great choice and couldn’t be happier. Rich here After 5 years of working with them . They help me purchase my 4th car which was a band new and was a great choice and couldn’t be happier. Rich , Nick and Jay are amazing at what they do and I will continue to do business with the team here. Thank you for all your help with this purchase. Rob Dery More
Other Employees Tagged: Nick Flood , Jay Trabucco
September 01, 2020
Everyone was very friendly! I came to test drive a vehicle and ended up leaving with it that day! Could not be more happy, Werner Mazda was very helpful in mysearch for the perfect car ! vehicle and ended up leaving with it that day! Could not be more happy, Werner Mazda was very helpful in mysearch for the perfect car ! More
Other Employees Tagged: Joseph Murphy , Jay Trabucco
September 01, 2020
Werner Mazda was great to work with. They made my car buying process easy and enjoyable. I would definitely recommend them and use them again. buying process easy and enjoyable. I would definitely recommend them and use them again. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
September 01, 2020
5 Stars, despite being dressed up like a homeless man ( I hate my work clothes), I was treated equally like any other customer, and left out there with a good deal. Further, I highly recommend this establi hate my work clothes), I was treated equally like any other customer, and left out there with a good deal. Further, I highly recommend this establishment, because they not only invest in their customers, but also in their time and patience, providing quality products for all of us. Also, the sales team members are all active listeners; they listen to their customer’s deepest attention to detail. Mostly, they are all professionals, because they treat both each and all of their customers equally, regardless of their backgrounds, race or social status. More
Other Employees Tagged: David Lee, Jay Trabucco
August 29, 2020
I had worked with many different dealerships over a 3 month car shopping adventure. Werner was the most amazing of them all. HIGHLY RECOMMEND THEM!!!! month car shopping adventure. Werner was the most amazing of them all. HIGHLY RECOMMEND THEM!!!! More
Other Employees Tagged: Nick Flood, Eric Werner , David Lee, Jay Trabucco

