Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more739 Reviews
Write a ReviewDealership Experience
15 yrs, 9 mos
Industry Experience
15 yrs, 9 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
739 Reviews of Rich Hammond
July 02, 2019
Good, informative, low-key dealer and salesman Called about new cx-3 listed on website. Talked with salesman and set up time for test drive. Salesman had car ready when we arrived and came along Called about new cx-3 listed on website. Talked with salesman and set up time for test drive. Salesman had car ready when we arrived and came along on test ride. All along the way, he offered helpful info about car. Once back at dealership, we started the price negotiation. Surprisingly, it went quickly and rather smoothly. Our initial difference in price was quickly resolved. When salesman left to process paperwork, the sales manager came by.and proved to be as nice as our salesman. Picked my new cx-3 the next day. Great experience over all! More
Other Employees Tagged: Eric Werner , Jess Kinney, David Lee, Jay Trabucco
June 28, 2019
Great Service in a Welcoming Atmosphere All employees are friendly and willing to assist you … and no pressure ! A relaxing lounge area while you wait for your vehicle … and the snacks are g All employees are friendly and willing to assist you … and no pressure ! A relaxing lounge area while you wait for your vehicle … and the snacks are good too ! More
Other Employees Tagged: Nick Flood, Cameron Landry , Jess Kinney, Jay Trabucco
June 27, 2019
No pressure, know their cars I felt like they listened to what i did and did not want in a car and got a car perfect for me! It is a preowned in perfect condition! Very happy wi I felt like they listened to what i did and did not want in a car and got a car perfect for me! It is a preowned in perfect condition! Very happy with my experience (and i hate shopping for cars - and if that was not enough i was only shopping because t car was totalled). Thank you Werner crew! More
Other Employees Tagged: Nick Flood, Eric Werner, Cameron Landry , Ken Armstrong, Jay Trabucco
June 26, 2019
Great experience Rob was great to work with. Very easy going process that never felt like a hard sell. I would definitely recommend him and Werner mazda to family and Rob was great to work with. Very easy going process that never felt like a hard sell. I would definitely recommend him and Werner mazda to family and friends. More
Other Employees Tagged: Robert Hering , Jay Trabucco
June 25, 2019
Best dealer experience ever The sales staff was extremely knowledgeable and courteous. I have purchased several cars over the past 40 years and by far this was the best experienc The sales staff was extremely knowledgeable and courteous. I have purchased several cars over the past 40 years and by far this was the best experience. They are clearly excited about the product they sell and it shows. They took extra time to go over all the cars features and options upon pick up. I will be buying my next car at Werner and will definitely recommend them to others. Great!!! More
Other Employees Tagged: Michael Heintz , Jay Trabucco
June 25, 2019
Happy returning customer I traded in my car for a newer version. Werner mazda team are still as helpful as ever. Will continue to do business with these folks. I traded in my car for a newer version. Werner mazda team are still as helpful as ever. Will continue to do business with these folks. More
Other Employees Tagged: Michael Heintz , David Lee, Jay Trabucco
June 22, 2019
Love my new cx-5! It’s always a pleasure working with the team at Werner- Cameron was very patient and helpful and I couldn’t have asked for a better experience. I was It’s always a pleasure working with the team at Werner- Cameron was very patient and helpful and I couldn’t have asked for a better experience. I was able to lower my payment and get the exact car I wanted, couldn’t ask for better! More
Other Employees Tagged: Cameron Landry , Jay Trabucco
June 20, 2019
Great Inventory, Accommodating Staff My experience with Werner Mazda was positive. I found the sales staff helpful and generally friendly. I appreciated how the sales team took time to ac My experience with Werner Mazda was positive. I found the sales staff helpful and generally friendly. I appreciated how the sales team took time to accompany me on multiple test drives and answer all my questions. Though I experienced sales pressure at times, I drove off the lot pleased with my purchase and Werner experience. I especially want to recognize Jay for the quickest, most efficient, and friendliest Finance session I've ever had! More
Other Employees Tagged: Nick Flood, Joseph Murphy, Michael Heintz , Jay Trabucco
June 19, 2019
Friendly and Efficient David Lee is the best car sales consultant I have ever dealt with and that is saying something since I have purchased and/or leased over 10 cars in my David Lee is the best car sales consultant I have ever dealt with and that is saying something since I have purchased and/or leased over 10 cars in my lifetime so far. He knows the different car models inside and out, he is tech savvy but explains it for the novice. Lots of energy, very efficient and it makes a different when you deal with someone who is passionate about the product they are selling. More
Other Employees Tagged: David Lee, Jay Trabucco
June 14, 2019
Great! Roger was very great to work with as well as Jay!:) I would highly recommend them if you're looking for a good quality vehicle. Roger was very great to work with as well as Jay!:) I would highly recommend them if you're looking for a good quality vehicle. More
Other Employees Tagged: Jay Trabucco, Roger Turnquist

