Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more739 Reviews
Write a ReviewDealership Experience
15 yrs, 9 mos
Industry Experience
15 yrs, 9 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
739 Reviews of Rich Hammond
June 07, 2019
Satisfied Car Dealer was very friendly and informative. He was very helpful in helping me decide what I was looking for in a car. Very happy wait car. Car Dealer was very friendly and informative. He was very helpful in helping me decide what I was looking for in a car. Very happy wait car. More
Other Employees Tagged: Robert Hering , Jay Trabucco
June 06, 2019
Easiest car buying experience ever! Super accommodating! Got exactly what we were looking for. Rich, David and Jay were great to work with. Worth the 2 hour plus drive from MA. Highly r Super accommodating! Got exactly what we were looking for. Rich, David and Jay were great to work with. Worth the 2 hour plus drive from MA. Highly recommend! More
Other Employees Tagged: David Lee, Jay Trabucco
June 01, 2019
Honest and faury Just bought a used Mazda 6. We had a easy, stress free experience and are confident that we have purchased a safe reliable vehicle as it has been tho Just bought a used Mazda 6. We had a easy, stress free experience and are confident that we have purchased a safe reliable vehicle as it has been thoroughly inspected by a qualified service department. (Unlike our last attempt at purchasing a used car.) More
Other Employees Tagged: David Lee, Jay Trabucco
June 01, 2019
Easy, Comfortable I was comfortable through the whole process. No pressure, in fact I requested all communication be done via email and that was how we worked any negot I was comfortable through the whole process. No pressure, in fact I requested all communication be done via email and that was how we worked any negotiations. I dealt with Roger, Eric, Jay & Richard and all were professional. More
Other Employees Tagged: Eric Werner , Jay Trabucco, Roger Turnquist
May 31, 2019
Test drive starts inside the dealership Been in sales all of my professional life. There is a theory that you don't actually acquire a customer until you screw-up and then go beyond to make Been in sales all of my professional life. There is a theory that you don't actually acquire a customer until you screw-up and then go beyond to make it right. Until then, you are just the last place they purchased. Obviously not encouraging screw-ups, but it's true. A slight hiccup turned into a very smooth and happy experience. Well done, Werner, Rich Hammond and David Lee More
Other Employees Tagged: David Lee, Jay Trabucco
May 31, 2019
Banging I loved my interaction with Werner Mazda, the car buying experience was no pressure, and fun. I know I got a good deal. I bought a 2018 Mazda 3 hatch I loved my interaction with Werner Mazda, the car buying experience was no pressure, and fun. I know I got a good deal. I bought a 2018 Mazda 3 hatch touring with the Bose sound system. After installing my subwoofer and using the auxiliary port for audio, it is the best car sound system I have owned. I have already put 11,000 miles on the car in 5 months, I drive a lot, The driving experience needs to be fun for me, with this car it is without a doubt a great feeling and sounding drive! More
Other Employees Tagged: Cameron Landry , Jay Trabucco
May 31, 2019
Review It was a little rough to start regarding the car being ready and inspected before selling it to me. But Rich was very helpful and got it done to my sa It was a little rough to start regarding the car being ready and inspected before selling it to me. But Rich was very helpful and got it done to my satisfaction. Roger drive a rental car out to me and returned my car. Service on the car was very fast. I’m very happy with the quick response and follow up to my issues. More
Other Employees Tagged: Jess Kinney, Jay Trabucco, Roger Turnquist
May 29, 2019
Best customer service The amazing customer service I experienced from Roger, Rich and the whole team at Werner Mazda was amazing. They made it such a painless no pressure b The amazing customer service I experienced from Roger, Rich and the whole team at Werner Mazda was amazing. They made it such a painless no pressure buying experience. They worked with me until I found the car I loved. I was so pleased with the whole experience I referred my sister and she bought a car the same day. Thank you for such a wonderful experience. Zoom Zoom! More
Other Employees Tagged: Roger Turnquist
May 24, 2019
Just wow! We researched many dealers to purchase our vehicle from. Werner has surpassed any dealer we have ever (in 30 +years) worked with. Whatever you do We researched many dealers to purchase our vehicle from. Werner has surpassed any dealer we have ever (in 30 +years) worked with. Whatever you do just go by. Drive one. And talk to the staff. Go to parts and service. They assisted us and gave us great discounts! No overpriced crazy high coats here! Talk to the owners son. You'll see for yourself! Our salesman was great and pulled no punches ! Which is good because we know! More
Other Employees Tagged: Eric Werner, Robert Hering
May 23, 2019
Quick and smooth transaction Working with Werner Mazda for the second time in three years was as pleasant and hassle-free as the first time. Great staff. Highly knowledgable. Real Working with Werner Mazda for the second time in three years was as pleasant and hassle-free as the first time. Great staff. Highly knowledgable. Really makes the car buying experience easy and pain free. More
Other Employees Tagged: Jay Trabucco, Roger Turnquist
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