Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more739 Reviews
Write a ReviewDealership Experience
15 yrs, 9 mos
Industry Experience
15 yrs, 9 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
739 Reviews of Rich Hammond
April 17, 2019
Love my Mazda3! Cam, my salesman was well versed in my new car even though they just came out. All of the people I spoke with regarding financing were very knowledgea Cam, my salesman was well versed in my new car even though they just came out. All of the people I spoke with regarding financing were very knowledgeable and worked to get me what I felt was a fair price. Couldn’t recommend them enough. More
Other Employees Tagged: Nick Flood, Cameron Landry , Jay Trabucco
April 15, 2019
Efficient I'm a no-nonesense car buyer. They adjusted to me. Everything happened just as I would hope in such an interaction. In a word: professional. I'm a no-nonesense car buyer. They adjusted to me. Everything happened just as I would hope in such an interaction. In a word: professional. More
Other Employees Tagged: Joseph Murphy , Jay Trabucco
April 10, 2019
excellent We were car shopping after our car was totaled. We test drove three cars and were able to make our selection from them. They had just what we were loo We were car shopping after our car was totaled. We test drove three cars and were able to make our selection from them. They had just what we were looking for. Roger was very helpful and knowledgeable about the cars and went over the car from head to toe. Everyone there was very helpful and friendly. They went out of their way to accommodate us. We highly recommend them! More
Other Employees Tagged: Nick Flood, Eric Werner , Jay Trabucco, Roger Turnquist
April 10, 2019
Excellent experience This was one of the easiest new car purchases I have ever experienced. Mike was not pushy at all. He was very knowledgeable about the vehicle and spen This was one of the easiest new car purchases I have ever experienced. Mike was not pushy at all. He was very knowledgeable about the vehicle and spent over an hour going over all the details with me so I was comfortable driving off. Rich worked hard to get us to a price that worked for both of us. Jay worked hard at getting me the lowest interest possible. I will definitely recommend your dealership. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
April 08, 2019
Customer Service orientated I love going to this dealership, from the beginning Rich Hammond has been great. He is very honest and tries to work with the customer to come to a re I love going to this dealership, from the beginning Rich Hammond has been great. He is very honest and tries to work with the customer to come to a resolution. The service department is also great to deal with, they have always fit me in to get things serviced. When ever there is a delay or they find something else wrong they come in the waiting room to discuss. Today when there was an issue that my Service adviser could not answer he went and found the person that could help me. As far as dealerships go this is the best. I was a long time Honda Auto-fair customer and they swayed me to the Mazda side More
Other Employees Tagged: I do not remember my Service advisers name.
April 07, 2019
The best dealership I have ever worked with! We had the pleasure of working with Rodger for the purchase of our new 2019 Mazda CX-5. Rodger was a fantastic low pressure sales representative. The We had the pleasure of working with Rodger for the purchase of our new 2019 Mazda CX-5. Rodger was a fantastic low pressure sales representative. The sales managers and all of the dealer staff that we met and worked with during the purchase, were a pleasure to deal with. We were even given a tour of the whole dealership and introduced to all the members of the service team. We can't say enough good things about our experience with this dealership. I see us buying all of our future vehicles from Werner Mazda in Manchester New Hampshire. More
Other Employees Tagged: Jenn Lupo, Jay Trabucco, Roger Turnquist
April 06, 2019
Very Dissappointing that our wheel was not fixed or replaced We purchased insurance for dent, wheel damage ect... On our leased car. We brought in a wheel that was damaged months ago, never got a call, then, whe We purchased insurance for dent, wheel damage ect... On our leased car. We brought in a wheel that was damaged months ago, never got a call, then, when I called to ask if it was fixed or replaced, Service said it was ready to go. Went to pick it up 10 days ago. No Repair or Replacement because it hit a curb!!! What else would normally damage a Wheel? VERY DISSATISFIED!!!!! Louis T Memolo General Contractor Inc. Probably the end of our Loyalty to Werner Mazda!!! Too bad, We were looking forward to Test Driving the Mazda 6 with newer more Powerful Turbo. A Toyota next time? More
Other Employees Tagged: Nick Flood , Jess Kinney, Jenn Lupo, Jay Trabucco
March 28, 2019
friendly, supportive sales great new vehicle, sales team, and experience,, looking forward to service end of dealership over the upcoming years. Got good deal, love the CX-5 an great new vehicle, sales team, and experience,, looking forward to service end of dealership over the upcoming years. Got good deal, love the CX-5 and its ride and comfort.. and options More
Other Employees Tagged: Jay Trabucco
March 27, 2019
Simple, Fast, Easy! I was comfortable,from the moment we drove in. I researched all the cars on their website and knew which cars I wanted to test drive. My salesman, Dav I was comfortable,from the moment we drove in. I researched all the cars on their website and knew which cars I wanted to test drive. My salesman, David, was laid back and wasn't excitable like some salesman. I felt comfortable asking him questions and changing my mind a million times!!! After all the rest drives were done and I made my choice, the paperwork/financing process was so fast! While I was doing all that, the car was being cleaned for me. When they handed me the keys, David took the time to show me how everything worked, programmed everythin to my liking and made sure I was comfortable before driving off. I would go back in a heartbeat and recommend them to anyone looking for a new/used car! More
Other Employees Tagged: David Lee, Jay Trabucco
March 23, 2019
Very Nice The salesman was very nice and helpful. My wife and I enjoyed working with him and we had no trouble arriving at a good price for the car. The salesman was very nice and helpful. My wife and I enjoyed working with him and we had no trouble arriving at a good price for the car. More
Other Employees Tagged: David Lee, Jay Trabucco

