Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
Write a Review1638 Reviews of Rich Johnson
March 14, 2019
Subaru Forester lease This is my second Subaru. I was always a Chrysler/Jeep person, but the last few cars from Meadowland/Volz rotted out and corroded from the bottom aft This is my second Subaru. I was always a Chrysler/Jeep person, but the last few cars from Meadowland/Volz rotted out and corroded from the bottom after only 60,000 miles and those dealers and corporate would not work with us so we wasted so much money! I decided to go with a better car and a better dealer. We are happy with our Outback and the free loaner car they provided for us once, which was a Forester, so we decided to lease a Forester. So far the experience has been positive. More
Other Employees Tagged: Anthony Pilla
March 12, 2019
Best Experience I have had in a car dealership I called Brewster Subaru and spoke with Kim who was very kind and patient on the phone and scheduled me for a test drive . I went into the dealer shi I called Brewster Subaru and spoke with Kim who was very kind and patient on the phone and scheduled me for a test drive . I went into the dealer ship a couple of days later to test drive the car and Kim approached me and introduced herself and to the sales representative Mitchell Pollack who was very kind, and patient with me. Most importantly Mitchell walked me through every step of the way with ease and answered every question that I had. I felt no pressure and felt very comfortable communicating with him. I highly recommend Mitchell and will keep going back to him he is excellent. Next I met the finance Manager Richard who was so personable and as well , he guided me smoothly to the final stages of financing all the way to they keys being in my hands! This is an excellent team there were no hidden agendas pressure and a very positive and professional atmosphere and experience. More
Other Employees Tagged: Mitchel Pollak , Kim
March 11, 2019
"Outstanding purchasing experience" I purchased a 2019 crosstrek, my second Subaru from Robyn Rey. My experience was unique in that I had had an accident with my 2011 Forester and had n I purchased a 2019 crosstrek, my second Subaru from Robyn Rey. My experience was unique in that I had had an accident with my 2011 Forester and had no vehicle for transportation. I needed a Crosstrek, my chosen model this time, ASAP. In addition, I needed it by a certain date to go to a funeral. Robyn worked through all the loopholes for me and was able to give me a loaner if the Crosschek didn't arrive in time. I can't say enough about her understanding,knowledge and friendship to ease my anxiety. Furthermore, Rich Johnson from management patiently explained all the paperwork needed for purchase as well as all the options offered by Subaru. He was helpful and knowledgeable without pressure. Thank you Brewster Subaru. There certainly Is Love and safety in all Subarus. crosstrek did More
Other Employees Tagged: Robyn Rey
March 11, 2019
A great car buying experience. I just purchased a 2018 Subaru Outback that was a loaner at the dealership with very low mileage. Going into the showroom I was met by Patrick Larson I just purchased a 2018 Subaru Outback that was a loaner at the dealership with very low mileage. Going into the showroom I was met by Patrick Larson. He introduced me to my salesperson Robyn Rey, who was outstanding in explaining all of the features and then accompanying me on a test drive. She was very professional with no pressure for me to buy the vehicle. I was then interviewed by Rich Johnson who explained all of the financial options I had in purchasing the vehicle. This was definitely the best car buying experience I have ever had. No pressure and great people. More
Other Employees Tagged: Patrick Larson , Robyn Rey
March 08, 2019
Excellent experience purchasing a vehicle from them They were very helpful in helping us with choosing the right vehicle and very knowledgeable in explaining the different options we had for warranties They were very helpful in helping us with choosing the right vehicle and very knowledgeable in explaining the different options we had for warranties . I will definitely go back and buy another car from them More
Other Employees Tagged: Nelson DeMelo , Anthony Pilla
March 03, 2019
Exceptional and Professional Would highly recommend Brewster Subaru- Zach Johnson was excellent. No pressure- Just Professionalism. Very responsive and efficient. Nelson, Rich, an Would highly recommend Brewster Subaru- Zach Johnson was excellent. No pressure- Just Professionalism. Very responsive and efficient. Nelson, Rich, and Patrick were very helpful w the process. All options provided w great detail- high level of communication. More
Other Employees Tagged: Nelson DeMelo, Patrick Larson , Zachary Johnson
March 02, 2019
Outstanding Service The entire staff at Brewster Subaru supported and helped us tremendously in choosing our new vehicle. We were very impressed with the knowledge and ex The entire staff at Brewster Subaru supported and helped us tremendously in choosing our new vehicle. We were very impressed with the knowledge and expertise of our sales representative, Anthony Pilla, who offered us all the time and assistance necessary for us to choose our new vehicle. We were very grateful and appreciative for this incredibly remarkable and professional level of service. We applaud the staff at Brewster Subaru, whose support and guidance, made our experience in purchasing a vehicle both memorable and rewarding. We highly recommend this dealership, Brewster Subaru, to anyone who is considering a new or used vehicle. More
Other Employees Tagged: Nelson DeMelo , Anthony Pilla
March 02, 2019
Outstanding I have been to a lot of Dealerships in my life , Brewster Subaru was my Best experience.. When I first walked in I felt a great aura of Happy People a I have been to a lot of Dealerships in my life , Brewster Subaru was my Best experience.. When I first walked in I felt a great aura of Happy People and a great team work... I was treated with Professional and Confident and friendly people. My experience was Outstanding.. More
Other Employees Tagged: Anthony Pilla
March 01, 2019
Fun, human experience. Knowledgeable, approachable team! The entire approach was low-key and informational. None of the high pressure sales that are typical at other dealers. Price negotiation was reasonabl The entire approach was low-key and informational. None of the high pressure sales that are typical at other dealers. Price negotiation was reasonable too. We began to feel like a part of the Brewster-Subaru family. How can you lose? More
Other Employees Tagged: Nelson DeMelo , Fred Fogel
February 28, 2019
Highly Recommended My husband and I had a fantastic experience at Brewster Subaru! We were treated as valued customers even though it was our first Subaru purchase. My husband and I had a fantastic experience at Brewster Subaru! We were treated as valued customers even though it was our first Subaru purchase. More
Other Employees Tagged: Patrick Larson , Anthony Pilla
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