Rich Johnson | Page 162

Nelson is exceptional This review is a bit late, as my wife and I bought our car in April. When looking to replace our beloved 2011 Outback, we visited this dealership This review is a bit late, as my wife and I bought our car in April. When looking to replace our beloved 2011 Outback, we visited this dealership and were impressed with the atmosphere. Ralph was new to the dealership and we were his first customers. He was friendly and easygoing. We dealt mainly with Nelson on many aspects of the transaction and he was eager to earn our business. He got us the car we wanted, at a very fair price. There were a couple of hiccups that Nelson smoothed out immediately. One month after buying the car, we received the steering column recall; Subaru arranged for the car to be transported to Brewster that day. Service arranged for us to have a loaner car for the duration of the recall process, even coming in on an off day to allow us to pick it up. The recall fix was completed quickly and we were back in our beautiful new car once again. I am very pleased to be a part of the Brewster Subaru family now and look forward to great service and ownership experiences as a result. More

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Thanks for a great, hassle-free buying experience! Thanks for being so up-front about the car pricing and for presenting all options clearly and not in a way that made us feel pressured to buy. Bruce F Thanks for being so up-front about the car pricing and for presenting all options clearly and not in a way that made us feel pressured to buy. Bruce Fischer and Rich Johnson were professional and easy-going and knew everything about their products. It was a pleasure to buy a car from them. More

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A truly happy customer! Got the car I wanted A very friendly, no pressure atmosphere, knowledgeable and customer service driven team. Purchased a Crosstrek which I absolutely love! Thanks to Nel A very friendly, no pressure atmosphere, knowledgeable and customer service driven team. Purchased a Crosstrek which I absolutely love! Thanks to Nelson Demelo, Ralph Nicolias and Richard Johnson at Brewster Subaru! You guys made it a truly wonderful experience for me. I would recommend any to come see you. More

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My fourth Subaru but my first lease. Great experience! Yours was the first of three Subaru dealerships that I planned to visit but after meeting and discussing my needs with Anthony Pilla I knew that I nee Yours was the first of three Subaru dealerships that I planned to visit but after meeting and discussing my needs with Anthony Pilla I knew that I need not go anywhere else. He was patient in repeating the terms of the lease and the obligations of the leasee as was Rich Johnson and Patrick. Each of the staff that I encountered were very personable and I felt no pressure at all to make a quick decision. This dealership is only eight to ten minutes from my home so it will be very convenient to return for servicing. I will recommend this dealership. I give them five stars but they deserve ten. More

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Awesome Dealership....Makes you feel like Family! I'm so glad I found Brewster Suburu. I knew that I was interested in the Suburu Forester but was not comfortable with the first dealership I walked in I'm so glad I found Brewster Suburu. I knew that I was interested in the Suburu Forester but was not comfortable with the first dealership I walked into. I won't mention any names but it's the most common named dealership in the area. Walking into that dealership was so fake and robotic and I knew that I didn't want to do business there. It was a completely different story when I walked into Brewster Suburu. They made me feel like a person and not a sales tally. Everyone that works there was so genuine and nice and within minutes I felt at home. They worked out a great deal for me on my Suburu Forester. Anthony Pilla and Rich Johnson were just the most awesome people to do business with and I will always remember how they made me feel throughout the purchasing process. I would recommend Brewster Suburu to anyone interested in a vehicle. You can tell how much they care and how they just want to make you happy. Happy is what you will be when you drive out of Brewster Suburu in your new car! More

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Great Cars ... Great Humans! Robyn Rey is a pro's pro, so purchasing my third Subaru from Robyn was a pleasure. I received a terrific price, a solid trade-in value, and a quick tu Robyn Rey is a pro's pro, so purchasing my third Subaru from Robyn was a pleasure. I received a terrific price, a solid trade-in value, and a quick turnaround on my new Outback 2.5i Premium. I wholeheartedly recommend Robyn since she is very knowledgeable about cars, is on-time, polite, upbeat, and genuinely cares about her customers. Richard Johnson is also 'top-shelf' in an industry not known for transparency. Rich explained every option and financial possibility with clarity and patience. The close was easy, quick and incredibly organized. Great way to finish a sale and head out of the lot knowing you've received a solid deal with heaps of support, and solid service to follow, More

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Long time customer Brewster Subaru is best car dealership I have ever dealt with. I just purchased my third car from them. I also have the cars serviced there. The envi Brewster Subaru is best car dealership I have ever dealt with. I just purchased my third car from them. I also have the cars serviced there. The environment is friendly and down to earth. I have had nothing but good experiences from both the sales and service staff. More

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Worry and hassle free dealer Brewster Subaru had the car I wanted and at a good price. I visited for a test drive and everyone was helpful and knowledgeable, but I didn't buy that Brewster Subaru had the car I wanted and at a good price. I visited for a test drive and everyone was helpful and knowledgeable, but I didn't buy that day. I ended up looking at a couple different cars but wasn't happy so I went back again to Brewster Subaru to buy. I am glad I did! No pressure and a good attitude are what I look for in a dealer. They even had some body work done to the car which was a bonus. Overall I would go back when I need another car. More

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Purchase Subaru Forester May 2016 Our sales person was Bruce Fischer. He was thorough and professional in helping us select and purchase our new car. Bruce is friendly and it was a ple Our sales person was Bruce Fischer. He was thorough and professional in helping us select and purchase our new car. Bruce is friendly and it was a pleasant experience having him help us. Bruce answered all of our questions and his knowledge of Subaru's vehicles was complete. Everything was taken care in a timely manner and Bruce made the process very easy. More

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Exceptional Service! This was my very first experience buying/leasing a new vehicle on my own. My adult son and his wife had purchased a new Subaru Forrester at the Brews This was my very first experience buying/leasing a new vehicle on my own. My adult son and his wife had purchased a new Subaru Forrester at the Brewster dealership recently, love their new car, & had nothing but praise in their experience with working with the individuals there in making their final decision. They had done extensive research on many different vehicles/dealerships before reaching their decision, which alleviated much of the leg-work & research for me. Anthony Pilla worked patiently with me throughout, as did Rich Johnson and Jenn Brown. Their guidance & tireless effort in working with me to accommodate every detail of what I wanted was superb. More

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