Rich Johnson | Page 161

2017 Outback purchase Easy to deal with - a real pleasure to buy from. Website was easy to navigate and they made buying a car stress-free. I have a dealership much much Easy to deal with - a real pleasure to buy from. Website was easy to navigate and they made buying a car stress-free. I have a dealership much much closer to my house that was unresponsive and unhelpful. I highly recommend Anthony Pilla and Brewster Subaru! More

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Great experience - very happy with my purchase I visited Brewster Subaru as a first-time car buyer, with a pre-conceived notion of how salespeople at a car-dealership would treat a customer (i.e., I visited Brewster Subaru as a first-time car buyer, with a pre-conceived notion of how salespeople at a car-dealership would treat a customer (i.e., I expected to be pressured into buying and to have to haggle over the price). Instead, I was pleasantly surprised to find that the salesperson (Anthony Pilla) was very patient with me and did not make me feel at all pressured to buy. Over the course of 3 separate visits, I test-drove four different cars, eventually narrowing in on a 2017 Subaru Forester. When we discussed pricing, Anthony gave me the price and explained how they had come to that price, ultimately telling me that I could pay the down-payment then and still change my mind before the car arrived without any fear of losing my down-payment. Once the car arrived, I reviewed my purchase with Anthony, then discussed additional warranty options and signed the paperwork with Rich Johnson, who was also very patient and was happy to explain everything to me. I did not feel pressured into buying an additional warranty but Rich offered to explain the different options and answer any questions that I had. Overall, I had a great purchasing experience and would refer a friend to Brewster Subaru. More

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Best car buying experience ever! I've owned 4 Subaru's in 20 years and have been to 4 different Subaru dealerships. All I can say is that my next Subaru will be purchased in Brewster I've owned 4 Subaru's in 20 years and have been to 4 different Subaru dealerships. All I can say is that my next Subaru will be purchased in Brewster Subaru. It was a pleasure working with Anthony Pilla and Rich Johnson! More

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Awesome buying experience Honestly, I always hate car shopping, but this dealership made my shopping easy. Anthony Pilla was great to work with! He did not pressure me into Honestly, I always hate car shopping, but this dealership made my shopping easy. Anthony Pilla was great to work with! He did not pressure me into making my decision. He explained all the options thoroughly which helped me to make my decision. Rich could not have been nicer. He made my financing experience easy. I have never received such detailed information on the car warranty. I highly recommend Brewster Subaru. I will definitely go back to purchase in the future. More

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A 'ONE OF A KIND' DEALERSHIP As a parent who has just purchased my 3rd Subaru for my family, I can really appreciate the high level of integrity that is evident in every single as As a parent who has just purchased my 3rd Subaru for my family, I can really appreciate the high level of integrity that is evident in every single aspect of purchasing a car at Brewster Subaru. The extremely pleasant, professional and friendly atmosphere at the dealership, and ease of completing your transaction is unlike any other dealership I have ever set foot in. I am a person who does my research before purchasing and their price was definitely the best around. Despite the fact that we live 5 minutes away from Colonial Subaru in Danbury, I will no longer give them my business. Additionally, for the past 3 1/2 years my son has chosen to take the 25 minute drive to Brewster Subaru to service his 2012 car as he tells me Laura in Service is the BEST! After my recent car buying experience at Brewster Subaru, I would not even consider going anywhere else to purchase my next car. More

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Honest, straightforward, pleasant, professional experience I had a perfect experience with Brewster Subaru and was very impressed. I purchased a used car and traded in an older used car. My Sales Consultan I had a perfect experience with Brewster Subaru and was very impressed. I purchased a used car and traded in an older used car. My Sales Consultant (Robyn Rey) was perfect. She and her management were honest, straightforward, pleasant and professional during the entire process from start to finish. We negotiated a very fair price by phone for the car for sale and they offered a very fair price for my trade in at the dealership. I had done my homework and knew the market and competitor pricing so I know that their pricing was fair and competitive. I worked directly with the General Manager (Nelson Demelo) on the trade in price, so there were no games at all. There was a lot of paperwork, especially since I am from CT, and the Sales Manager (Rich Johnson), was totally prepared with all the forms and made the process fast and easy for me. I will definitely consider Brewser Subaru for my next car purchase based on this excellent experience. More

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From Pam P - HANDS DOWN, BREWSTER SUBARU THE BEST Look nowhere else. Just got my 4th Subaru, all but the first, at this dealership. Subarus are GREAT cars and sell themselves, and the Brewster Team t Look nowhere else. Just got my 4th Subaru, all but the first, at this dealership. Subarus are GREAT cars and sell themselves, and the Brewster Team that helps you get in them, and keeps them running like a top, are also GREAT. Thanks Danny, Jason, John, Laura, and Nicole in the service dept for taking such good care of my cars over the years, and Nelson, Patrick, Rich, and Robyn for getting me into my 2017 Forester. Love my new buggy and Brewster Subaru! More

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PROMISES DELIVERED; NO LIES OR STRESS I really had a good experience buying from Ralph Nicolais at BREWSTER SUBARU. I placed an order on an Outback that was in transit and it came when he I really had a good experience buying from Ralph Nicolais at BREWSTER SUBARU. I placed an order on an Outback that was in transit and it came when he said it would. Ralph was very good about calling me and updating me as well. No high pressure sales, not even from the finance guy, Rich. He is very personable. I did purchase an extended warranty but felt he didn't try to "ram it down my throat". Initially I was really stressing over the thought of purchasing a new car- you know- the games salesmen play, but it didn't turn out that way. I did shop around at 3 other dealers and I have to say two things 1) Brewster Subaru is above board and 2) I GOT THE BEST PRICE!!! More

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Robyn Rey/Rich Johnson Both Robyn Rey and Rich Johnson are excellent sales people. The customer service was amazing. No sales pressure and great price. I'll Be Back!!! Both Robyn Rey and Rich Johnson are excellent sales people. The customer service was amazing. No sales pressure and great price. I'll Be Back!!! More

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Impreza sport Great experience Roy was a pleasure to buy a car from.i would definitely send someone to see him. There was no hidden costs at all Great experience Roy was a pleasure to buy a car from.i would definitely send someone to see him. There was no hidden costs at all More

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