Rich McAnally | Page 106

Service vist The best crew staff and attitudes in the business The whole team exuded happiness and willingness to help make things better thanks to the entire ser The best crew staff and attitudes in the business The whole team exuded happiness and willingness to help make things better thanks to the entire service team for all their help More

by TODD_HUNNICUTT Verified Customer Verified Customer

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Service visit Always quality service. Rich is always friendly, knowledgeable,and fair. I have worked with him for years and see no reason to stop. Thank you,Rich,f Always quality service. Rich is always friendly, knowledgeable,and fair. I have worked with him for years and see no reason to stop. Thank you,Rich,for all your help thru the years. More

by DICKMVOR Verified Customer Verified Customer

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Rude employees I came in with a $40 coupon for an oil change and tire rotation the man who checked me in told me it could take up to an hour and a half. My baby and I came in with a $40 coupon for an oil change and tire rotation the man who checked me in told me it could take up to an hour and a half. My baby and I went and sat in the waiting area the same man came up to another woman in the waiting area and told her that her car took more expensive oil and she said that was fine. Since no one approached me about this I assumed my total would be $40. When it came time to check out the woman at the counter said I owed $62 I asked her why and explained that I came in with a coupon. She called over the man who checked me in and he proceeded to tell me that he explained to me that my car ran on synthetic oil and it would be more expensive. I told him he definitely never mentioned any of that to me otherwise I wouldn’t have been surprised by the price and he insisted that I was lying and that he did have this conversation with me, which he most definitely did not. In the end they took the up charge off my bill but this seems to be something they do to everyone whether it’s necessary or not they get you to come in with a coupon and then up charge you for higher grade oil that your car doesn’t even need. This would be ok I guess if they actually spoke to you about it before the service was performed but to then insist I am lying about a conversation we never had is offensive. I bought my car from this dealership and I definitely won’t be back to have it serviced ever again. More

by EJOSTES85 Verified Customer Verified Customer

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Awesome Rich is a great service advisor. He has exceptional customer service skills and he listens, which is important. I like bringing my car to be serviced Rich is a great service advisor. He has exceptional customer service skills and he listens, which is important. I like bringing my car to be serviced there because he makes it a wonderful experience. More

by SARAHJ.JOHNSON.808 Verified Customer Verified Customer

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Scheduled service. I arrived early for my appointment and was waited on as soon as I walked in the door. The service person took time to find out what I needed to get do I arrived early for my appointment and was waited on as soon as I walked in the door. The service person took time to find out what I needed to get done and was able to take care of a factory recall along with my normal service. The work was completed sooner than I was told it would be and my car was washed when I picked it up. More

by Bobbov01 Verified Customer Verified Customer

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Honest and upfront They were honest and upfront about everything from what was wrong with my truck and how much it would cost. They told me how urgent it was or how simp They were honest and upfront about everything from what was wrong with my truck and how much it would cost. They told me how urgent it was or how simple it was. This is why I travel an hour drive time to go to Tyanns. More

by JEREOMEDAVIS11 Verified Customer Verified Customer

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Exceeded expectations The service exceeded my expectations- staff (Rich) was very personable and service oriented,it took less time than expected which is always a good thi The service exceeded my expectations- staff (Rich) was very personable and service oriented,it took less time than expected which is always a good thing. Small note - availability of decaf coffee and light snacks would be nice More

by JOANNETD666 Verified Customer Verified Customer

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Great service I had to get my oil changed and tires rotated. The guys were very friendly. It took less than an hour. I was on my way to work in no time. Oh, and wa I had to get my oil changed and tires rotated. The guys were very friendly. It took less than an hour. I was on my way to work in no time. Oh, and washing my car was great. More

by MESTAS1 Verified Customer Verified Customer

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Great service from this Dealership! My Service Representative At Tynans Nissan was very straight forward honest and up front. The service on my 2018 Nissan Titan SV 4x4, was excellent an My Service Representative At Tynans Nissan was very straight forward honest and up front. The service on my 2018 Nissan Titan SV 4x4, was excellent and ended up exactly as he said it would ! I was completely pleased. He is a great employee! More

by AZIRISH60 Verified Customer Verified Customer

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Tires warranty Rich was a great help to go through tires warranty process with me on my 2015 Nissan NV 200. Explained to me every steps i resolve tires issues. Than Rich was a great help to go through tires warranty process with me on my 2015 Nissan NV 200. Explained to me every steps i resolve tires issues. Thank you. More

by ELECTROPLASMA Verified Customer Verified Customer

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