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Rich McAnally

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Rich McAnally

Rich McAnally | Page 13

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

1,237 Reviews

Overview Reviews (1237)

4.7

1,237 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1237 Reviews of Rich McAnally

November 25, 2024

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I was more than impressed. Another nissan dealer had told me that it was a fuel pump and that that part was on back order. I eolled my eyes when i was told by Tynan told me th Another nissan dealer had told me that it was a fuel pump and that that part was on back order. I eolled my eyes when i was told by Tynan told me that they would have to their own assesment. I thought this would just slow down the part that was already on back order, but Tynan was able to determine it was NOT the fuel pump but just a faulty pin and fixed it that same day. I will be back. More

by MIKEDOWD300

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Daniel Pipp

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Nov 26, 2024 -

Tynan's Nissan Aurora responded

Hello MIKEDOWD300, That's fantastic to hear! It sounds like Tynan's team really went above and beyond to provide accurate diagnostics and quick service. It's great they didn't just rely on the previous assessment and found the real issue—a faulty pin instead of the fuel pump—saving you time, money and hassle. Stories like yours are a testament to their thorough and professional approach. Thank you for sharing this experience, and it's no surprise you're planning to return! 😊

November 25, 2024

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Great service with this experience from Rich. Our previous experiences were not great so we were grateful for an improved experience. Our previous experiences were not great so we were grateful for an improved experience. More

by Samantha.coleman

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

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Nov 26, 2024 -

Tynan's Nissan Aurora responded

Hello Samantha.coleman, Thank you for sharing your feedback! We're so glad to hear that Rich provided you with a great experience this time around. We truly value your business and are always striving to improve, so it’s wonderful to know we exceeded your expectations. We look forward to continuing to provide you with the excellent service you deserve!

November 23, 2024

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Quick and easy, they also had a way to pay for parts and labor from Sunbit loan company. labor from Sunbit loan company. More

by LARRYLSPELTSJR

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jason Simons

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Nov 26, 2024 -

Tynan's Nissan Aurora responded

Hello LARRYLSPELTSJR, Thank you for sharing your experience here at Tynan's. I am so excited to hear they were able to accommodate the necessity for parts in your service visit. We are also pleased to hear everything worked out for you. We hope to see you again in the future, for your vehicle's repairs and service needs. Until we meet again, safe travels, and happy holidays to you.

November 23, 2024

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Working with Tynan's staff is always a great experience especially with Luke Clearwater. I've been a customer for nearly 10 years. especially with Luke Clearwater. I've been a customer for nearly 10 years. More

by EMAILKEVINVIDAL

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Daniel Pipp

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Nov 26, 2024 -

Tynan's Nissan Aurora responded

Hello EMAILKEVINVIDAL, Thank you for your kind words, as well as your loyalty to Tynan's for nearly ten years! We appreciate our service team and the hard work they do. Mister Luke is a great advisor. We are happy to hear you are pleased with the service provided. We are here for you and your vehicle's service and repair needs. Until next time, safe travels and happy holidays to you and yours.

November 23, 2024

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Excellent service. Rich was very good. They explained everything. I wouldn't bring my Leaf anywhere else. Rich was very good. They explained everything. I wouldn't bring my Leaf anywhere else. More

by PHILIP.J.WELTMALEAFMAN

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

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Nov 26, 2024 -

Tynan's Nissan Aurora responded

Hello PHILIP.J.WELTMALEAFMAN, Thank you for choosing Tynan's, and for the five-star rating. We appreciate our staff for consistently providing top notch service and for remaining detail-oriented with each and every service or repair provided. We hope you continue to choose Tynan's for your vehicles needs. Wishing you a happy holiday season and safe travels.

November 21, 2024

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Great dealership with first class customer service. Rich at the service dept was excellent, answered all our questions and concern. The rep went above and beyound our expectations. Definitely returning Rich at the service dept was excellent, answered all our questions and concern. The rep went above and beyound our expectations. Definitely returning back to this dealership for our next pathfinder. More

by LORDMARA

Verified Customer

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Recommend Dealer

Yes

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Nov 21, 2024 -

Tynan's Nissan Aurora responded

Hello LORDMARA, Thank you for your kind words. We appreciate you and your business. We pride ourselves on giving great customer service, but to also give each customer the comfortability in knowing they and their vehicle are in great hands. We can't wait to see you again.

November 19, 2024

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The dealership is very clean, efficient, and professional. Rich McNally who I work with records is always been very accommodating and personal. Very reassuring to have his assistance. professional. Rich McNally who I work with records is always been very accommodating and personal. Very reassuring to have his assistance. More

by RCKJEWELL3

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

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Nov 19, 2024 -

Tynan's Nissan Aurora responded

Hello RCKJEWELL3, Thank you for sharing your experience here at Tynan's. We are happy to hear such positive feedback. Rich is always helpful and accommodating. We hope to see you again in the future.

November 19, 2024

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Always courteous and respectful. Repairs and updates/recalls handled efficiently. Transparent pricing. Comfortable waiting rooms with plenty of outlets. No Wifi. Truly the best s Repairs and updates/recalls handled efficiently. Transparent pricing. Comfortable waiting rooms with plenty of outlets. No Wifi. Truly the best service department in the greater Denver area. Not the closest Nissan service department to my home, but well worth the extra drive! More

by Jenn J

Verified Customer

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Recommend Dealer

Yes

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Nov 19, 2024 -

Tynan's Nissan Aurora responded

Hello Jenn J, Thank you for sharing your experience. We strive to provide the best customer service. We are happy to hear the repairs were handled efficiently. I' not sure if you possibly overlooked the WIFI sign in the service waiting area, but we do have wifi for our customers to take advantage of. Hopefully you gain access next time you visit. If you have any issues, our service salesperson, or anyone, can help you connect. I hate to hear you drive out of the way, but I am so happy you chose Tynan's. We can't wait to see you again! Safe travels.

November 19, 2024

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Tynan Nissan is the only dealership/service department that I trust & respect. They are honest & truly care about the customer they are serving. I will always continue driving a Nissan because of these pr that I trust & respect. They are honest & truly care about the customer they are serving. I will always continue driving a Nissan because of these professionals! Shout out to Rich who has been my savior on my last service inquiries! More

by KB

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Recommend Dealer

Yes

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Nov 19, 2024 -

Tynan's Nissan Aurora responded

Hello KB, Thank you for your kind words. We strive to provide our customers with an exceptional, honest and rapid service. Rich is an awesome service advisor, and we value the positive service he provides. We are here for you whenever you need us! Until next time.

November 18, 2024

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Really awesome people and great service. I literally go there ALL the time. Thank you! I literally go there ALL the time. Thank you! More

by cloudhopper

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Jose Castaneda, Daniel Horvath, Luke Clearwater, Mindy Carlyle, Matthew Shopes, Mohamad Al Dabbas , Samir Manohar

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Nov 18, 2024 -

Tynan's Nissan Aurora responded

Hello cloudhopper, Thank you for your kind words. We aim to provide exceptional service to our customers. I am happy to hear you come to Tynan's frequently. We are always here to assist with all your vehicle needs. We shall see you soon!