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Rich McAnally

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Rich McAnally

Rich McAnally | Page 14

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

1,237 Reviews

Overview Reviews (1237)

4.7

1,237 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1237 Reviews of Rich McAnally

November 14, 2024

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Rich was amazing. Very thorough and helpful. Kept me informed of the status of my inquiries at all times. Excellent customer service. Very thorough and helpful. Kept me informed of the status of my inquiries at all times. Excellent customer service. More

by n/a

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2024 -

Tynan's Nissan Aurora responded

Hello, Thank you for sharing your experience. We value Rich and the entire service department. They are really attentive to the customers' requests and needs. We also value our customers and the feedback they provide. We hope to see you again for your service and repair needs. Thank you again.

November 14, 2024

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It was really good service and fast. I only had to wait a little while for the work to be completed. I only had to wait a little while for the work to be completed. More

by AMANDA.GROZIAK

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2024 -

Tynan's Nissan Aurora responded

Hello AMANDA.GROZIAK, Thank you for visiting Tynan's, and for sharing your experience. It is always refreshing to have a short wait for repairs and services. We are pleased to hear our service department met your expectations. We are here if ever you need us again. Thank you for your feedback.

November 14, 2024

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This was my first time at the dealership. Everyone was very helpful, service was completed on time. I will go back for sure. Everyone was very helpful, service was completed on time. I will go back for sure. More

by Egrdnr

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2024 -

Tynan's Nissan Aurora responded

Hello Egrdnr, Thank you for your feedback. We are happy to help! We strive to help our customers with the needs of their vehicle, but to also ensure you have a great experience. Thank you for choosing Tynan's. We can't wait to see you again!

November 14, 2024

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The staff at dealership were professional and very helpful, especially Rich. He listened to my concerns and made sure the service requested was done efficiently. helpful, especially Rich. He listened to my concerns and made sure the service requested was done efficiently. More

by TEMPLEONE05

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2024 -

Tynan's Nissan Aurora responded

Hello TEMPLEONE05, Thanks for sharing your experience. Rich is very good at listening to the customer and executing the work necessary to keep your car in tip top shape. We definitely value our service team. We hope to see you again for your future repairs and service needs. Thank you for visiting Tynan's.

November 13, 2024

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Connor the sales person is excellent! On the service department I’ll give 5 stars to Jason but only to him. He’s always ready to help and listen to the issue that you have and tries to On the service department I’ll give 5 stars to Jason but only to him. He’s always ready to help and listen to the issue that you have and tries to fix it unlike everyone else in that department. All of them are never kind or try to listen to you. The worst one is Richard. I bought at least 7 cars there and I believe that i should be treated right. Even the sales people complain about how the service department treats them. When I go there they act like I’m asking for a favor. You should have a serious talk and train better those people. More

by CLLOVEN.SANTOS

Verified Customer

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Daniel Horvath, Matthew Shopes , Some people doesn’t have a picture

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Nov 13, 2024 -

Tynan's Nissan Aurora responded

Hello CLLOVEN.SANTOS, Thank you for sharing your experience. I'm glad Connor provided excellent service during your purchase and that Jason in the service department has been consistently helpful and attentive. Thank you for purchasing so many of your vehicles with us. I do apologize for your less than great experience with the service department. If you want to address these issues further, feel free to reach out to the dealership at 303-341-3531. Thank you for your feedback. We hope to hear from you soon, as well as make things right.

November 12, 2024

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Courteous and done when promised. My car is finally fixed and I'm no longer driving South My car is finally fixed and I'm no longer driving South More

by CAREYMRICHNOPE

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 13, 2024 -

Tynan's Nissan Aurora responded

Hello CAREYMRICHNOPE, It’s great to hear that your car is finally fixed, and the team completed the work as promised! It sounds like the convenience of not having to drive south anymore is a big relief. Thank you for sharing your experience—I'm glad the service was courteous and met your expectations.

November 12, 2024

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Rich was very helpful and understanding of my situation. He kept me informed during the process. Thanks for being there for us! He kept me informed during the process. Thanks for being there for us! More

by Musicqueen66@hotmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yasha Akhmedov, Jose Castaneda

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Nov 12, 2024 -

Tynan's Nissan Aurora responded

Hello Musicqueen66@hotmail.com, Thank you for sharing your experience. It is wonderful to hear that Rich was helpful and understanding. We pride ourselves on keeping our customers happy and well informed. You're very welcomed! That's what a car family is for! We will be here for the next service need. Thank you again for such kind words!

November 07, 2024

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The service was done and the issue sorted out. l was dropped to work and picked up when work was completed. Rich and Mark.were Great.Thanks l was dropped to work and picked up when work was completed. Rich and Mark.were Great.Thanks More

by NEL1MA.65

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark the driver was Great

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Nov 07, 2024 -

Tynan's Nissan Aurora responded

Hello NEL1MA.65, Thank you for sharing your experience with us! We’re glad to hear that Rich and Mark took great care of you and made your service experience smooth and convenient. Providing a hassle-free experience, from drop-off to pick-up, is always our aim. We’re here whenever you need us—thanks again for choosing us!

November 04, 2024

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They are excellent, and they are doing a great job. I like their services, and I'm happy to be their customer I like their services, and I'm happy to be their customer More

by none23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Daniel Pipp

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Nov 05, 2024 -

Tynan's Nissan Aurora responded

Hello none23, It’s wonderful to hear that you’re so pleased with the services at Tynan's! Feeling valued as a customer makes a big difference, and it sounds like we are doing a great job taking care of your needs. Your satisfaction really reflects the quality of their work! Thank you for sharing your experience.

November 03, 2024

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Everything with new key that can start my car was great. It was disappointing that my driver's side unlock did not work. It was bc the mechanical in door was broken and it would be very expensive to replac It was disappointing that my driver's side unlock did not work. It was bc the mechanical in door was broken and it would be very expensive to replace. More

by Melissa Kenney

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello Melissa Kenney, Thank you for sharing your experience. It allows for us to make improvements where necessary. I apologize for the inconvenience this has caused you. We dedicated to providing the best and a smooth experience for our customers. If you would like to speak to someone directly about this issue, please feel free to reach out to us at 303-341-3531. Thank you for your patience and understanding.