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Rich McAnally

Overview Reviews (1237)

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Rich McAnally

Rich McAnally | Page 18

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

1,237 Reviews

Overview Reviews (1237)

4.7

1,237 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1237 Reviews of Rich McAnally

September 10, 2024

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The shuttle Driver was amazing! Other then that I had an awful service experience and have doubts that the engine was even worked on as there was no evidence that anyone had even o Other then that I had an awful service experience and have doubts that the engine was even worked on as there was no evidence that anyone had even opened the hood. Poor communication, inflated prices, and they even tried to sell me tires under the false pretense that only one of my four tires was worn differently as if I drive in circles. I would never return or recommend to anyone! More

by CHRIS22HACKETT

Verified Customer

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Recommend Dealer

Other Employees Tagged: Mark- shuttle driver

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Sep 11, 2024 -

Tynan's Nissan Aurora responded

"Thank you for recognizing our shuttle driver – we’re glad you had a positive experience there. However, we’re sorry to hear about your concerns with our service. We strive to provide clear communication and fair pricing, and we take your feedback seriously. Please reach out to us directly at 303-341-3473 so we can address these issues and ensure your concerns are fully resolved." The Tynan's Nissan Service Team

September 09, 2024

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Lousy waiting area. Service cashiers lack personality and rude. Service writer Rich did great job Service cashiers lack personality and rude. Service writer Rich did great job More

by SEB260

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Recommend Dealer

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Sep 10, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. We're sorry to hear that the waiting area and the service cashiers did not meet your expectations, and we appreciate you bringing this to our attention. We're glad to hear that Rich provided you with excellent service, and we hope to deliver a better overall experience on your next visit. Jacqueline Goldsboro - Customer Care Coordinator

September 08, 2024

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I rated it 5 stars because of the great communication with Rich and the mechanic. I appreciated both of their inputs on making my car safer to drive. with Rich and the mechanic. I appreciated both of their inputs on making my car safer to drive. More

by JOSHRYJA

Verified Customer

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Recommend Dealer

Yes

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Sep 09, 2024 -

Tynan's Nissan Aurora responded

Thank you for the 5-star rating! We're delighted to hear that Rich and our mechanic provided excellent communication and valuable insights to make your car safer. Your safety and satisfaction are our top priorities, and we appreciate your trust in us! Jacqueline Goldsboro - Customer Care Coordinator

September 07, 2024

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Dealership personnel was very friendly and I felt very welcomed thank you for the number one customer service I really appreciate it welcomed thank you for the number one customer service I really appreciate it More

by TY50NTOWINORGEG

Verified Customer

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Recommend Dealer

Yes

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Sep 24, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're glad you felt welcomed and appreciated our customer service. It was a pleasure assisting you, and we look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

September 06, 2024

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Nice and kind staff, very honest service and expertise, price competitive, clean lobby and quiet ambient. price competitive, clean lobby and quiet ambient. More

by HIBARRA0408

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Lady at teller she’s kind

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Sep 24, 2024 -

Tynan's Nissan Aurora responded

Thank you for your positive feedback! We’re glad to hear that you enjoyed our honest service, competitive pricing, and clean environment. We look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

September 03, 2024

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Tynan's Nissan is the best facility to get your Nissan worked on. Working with true professionals is a pleasure. worked on. Working with true professionals is a pleasure. More

by eagleprun

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Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Sep 04, 2024 -

Tynan's Nissan Aurora responded

Thank you for the wonderful feedback! We’re thrilled you consider Tynan's Nissan the best place to service your vehicle. It’s always a pleasure to provide you with professional care, and we look forward to continuing to exceed your expectations in the future! Jacqueline Goldsboro - Customer Care Coordinator

September 03, 2024

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Good service was done sooner than I expected and that is a good thing thanks a good thing thanks More

by DAVIDGFSU1

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Recommend Dealer

Yes

Other Employees Tagged: Luke Clearwater, Mohamad Al Dabbas

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Sep 04, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We appreciate your business and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

September 02, 2024

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They gave outstanding customer service with knowledgeable Associates quick to answer any questions and concerns that I had in the process of my vehicle getting repaired! Associates quick to answer any questions and concerns that I had in the process of my vehicle getting repaired! More

by JORESTRA12RD

Verified Customer

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Recommend Dealer

Yes

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Sep 03, 2024 -

Tynan's Nissan Aurora responded

Thank you for your wonderful feedback! We appreciate your trust in us and look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 31, 2024

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The service crew doing great job in constantly explaining their customers on the current situation and what needs to be done.. their customers on the current situation and what needs to be done.. More

by KRISHNASOMA19621

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Sep 02, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that our service crew keeps customers informed and ensures clarity about the work being done. We appreciate your recognition and look forward to continuing to provide excellent service! Jacqueline Goldsboro - Customer Care Coordinator

August 31, 2024

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Convenient location and personable staff that cared about my situation when my car broke down. my situation when my car broke down. More

by Myrna

Verified Customer

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Recommend Dealer

Yes

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Sep 02, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're glad to hear that our convenient location and caring staff made a difference when your car broke down. We appreciate your feedback and are here to help whenever you need us. Jacqueline Goldsboro - Customer Care Coordinator