1,246 Reviews
Write a Review1246 Reviews of Rich McAnally
June 02, 2022
Our service this time was very rude and disrespectful. When my husband asked why the service was so expensive, the employee got disrespectful when explaining. When my husband explained he didn't want to p When my husband asked why the service was so expensive, the employee got disrespectful when explaining. When my husband explained he didn't want to pay for it and would do it himself, the employee insulted him by saying he doesn't care about the human behind the work. As we were checking out, the employee then felt the need to further explain why it would take such a long time to fix when we didn't ask. Then when I got to my car, everything from the counsel had been taken out and almost rummaged through. There was a trimmer left in the seat. Either the car wasn't locked and someone got into my car, or the employee working on my car went through my things and didn't put anything back. We will not be returning. More
June 02, 2022
Service didn’t Didn’t put correct oil weight that manufacture specifies in service manual for the model I brought in. So I had to come back again to get correct weight of oil. What I didn’t like was manufacture specifies in service manual for the model I brought in. So I had to come back again to get correct weight of oil. What I didn’t like was when I brought up the weight was incorrect and wanted to see if could get fixed, the service writer got defensive about it. I don’t see why when I paid 230$ just for oil and transmission if the technician or the service writer was going to use some thing other than what the manufacture recommends I would like to receive a phone call authorize before just putting in something else. But makes me seem I’m in the wrong. Just hope the job was actually done and they just didn’t just reprint a sticker with a different weight. Didn’t get receipt for services fix. More
June 02, 2022
We love coming back to this dealership, they really cares about their customers and have always provided us with excellent service. Kudos to Rich at the service dept for an outstanding customer service skill about their customers and have always provided us with excellent service. Kudos to Rich at the service dept for an outstanding customer service skills. See you guys soon!!! More
Other Employees Tagged: Adnan Hassan
June 01, 2022
Most honest abs helpful people. Everyone I have a concern or get my car serviced I am satisfied abs happy. I trust them! I would recommend them to everyone. Everyone I have a concern or get my car serviced I am satisfied abs happy. I trust them! I would recommend them to everyone. More
Other Employees Tagged: Adnan Hassan
May 26, 2022
Everyone has been friendly and sensitive to our needs and perspectives on service and repair of our much loved X-Terra. perspectives on service and repair of our much loved X-Terra. More
Other Employees Tagged: The driver of the shuttle is great. Social and friendly. Communicates well and understands

